Why does my IPOD synch with my laptop and not my desktop?

I have tried since Christmas Day to get my Daughter's IPOD to synch with my desktop, with no success. I took it to the local Apple Store and they said they restored it and it should work fine. When I tried to connected it again, it still did not work. I put in a new USB 2.0 PCI card, and still had no success. I decided at that point to try and synch it with my laptop which worked. It only has 1.1 USB ports; Both machines are running XP SP2; I can see no other reasons why it shouldn't synch with the desktop. Can any suggest a hint or a fix. My Daughter is starting to lose her patience, that I can't have!!!!!!
Dell Windows XP SP2

How much free space is available on your iPod? Head to Settings -> General -> About. How much is listed under Available?
Have you tried restoring your iPod from a previous backup in iTunes? If so, what about factory defaults new iPod?
B-rock

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