Why does my itunes store keep freezing?

Downloaded latest version of itunes. Now when i enter the itunes store it freezes my laptop and i cant do anything

One direction luver Jenna wrote:
My iTunes Store keeps crashing ...
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset  ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

Similar Messages

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    One direction luver Jenna wrote:
    My iTunes Store keeps crashing ...
    Try This...
    Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • Why does the itunes store keep freezing when i try to purchase a song???

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    See:
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    Pogster, yes thanks for the heads up but if enough of us post (and help each other), it trends and surely Apple gets the message.
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    Hey there jnsprad12!
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    why does my iphone 3g keep freezing?

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  • HT2242 Why does my Itunes store show up in Japanese/kanji when I've got my language specified as English?

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  • Why does my ipod touch keep freezing

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    Maybe:
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    make sure you read through all of the relies since the last one seems to apply in your case.

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    so i have had my ipod classic for a few years not and i love it. but lately i cannot plug it into itunes without it freezing my itunes all up. i have tried resetting it, ive re downloaded itunes and everything i try doesnt work. i dont know what to do. i really dont want to have to go buy a new one.

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    Check this Apple article out-> Apple software on Windows: May see performance issues and blank iTunes Store
    If it's what you're seeing, you can try resetting Winsock as a temporary fix.
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    Windows XP: Click Start > Run and type in cmd.
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    If you already try to restore via iTunes I think it is an hardware problem.
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