Why does my laptop turn itself off when i close the lid?

i have a HP pavillion dv4 notebook. sometimes when i close the lid and let it go to sleep, and then come back to use it, the computer is off. i get a weird DOS-like black screen with white text when it comes back on asking me if i want to start windows as normal or something like this. has anyone encountered this? does anyone know how to fix it?

Try resetting the iPod. Nothing will be lost.
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
You can also try another cable and usb port.

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Try resetting the iPod. Nothing will be lost.
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Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
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Powers off when i close the lid

Hey all,
I am having what seems to be a problem with many others with HP laptops.
Recently after an HP update, my laptop shuts down when i close the lid.
It seems as though, something in the update has corrupted something.
Im not sure if HP needs to put out an update to correct this issue, or if I need to fix the BIOs somehow, or what.
If anyone is familiar with this issue, and can assist me in fixing it, it would be greatly appreciated.
Please keep in mind before replying that....
1. this was not happening before and is happening now
2. I have gone into the power settings and confirmed that it has been switched to "do nothing" when the lid closes
3. only started happening after HP did an update
Thanks in advance

Hi @mike16mak ,
Welcome to the HP Forums!
It is a dynamite place to find answers and ideas!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I see that after doing an HP update your notebook shuts down when you close the lid. You have checked the power settings and they are set at do nothing.
I would try this step first.
Go to the command prompt and run as administrator.
Type powercfg -restoredefaultschemes and press enter.
You can run the HP Support Assistant to aid with HP updates.
You could consider doing a restore back to before the HP update?
Have you ran the built in Windows troubleshooter?
If you would like further assistance, please provide your exact model of HP notebook and your Operating System.
How Do I Find My Model Number or Product Number?
You may also consider contacting HP support for assistance. They can remotely access your system to help overcome difficulties.
Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
World Wide Phone
Best of Luck and have a fantastic weekend.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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hey, thanks for the reply. I don't know to be perfectly honest. When I close the lid without any music playing it sleeps fine. How could I check?
So basically I pressed the power button and pressed sleep. The laptop turned off and the little white light turned on no problem. I did the same thing with closing the lid and it went to sleep no problem. (Can you confirm that when the little white light is on it means the laptop is sleeping)??.
I then had itunes playing and pressed the power button and when i pressed sleep the music paused then 6 seconds later it went to sleep. I then had itunes playing and closed the lid and the music kept on playing even though the white light was on.
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Why does my laptop turn itself off when i close the lid?

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