Why does my mac keyboard not work properly and is to do with the extra RAM?

Like someone else who has posted on this forum I have a problem with my Apple Pro Keyboard (usb, white, english) The keyboard has developed a fault which has resulted in the tab, caps lock and some other keys near them refusing to work. The caps lock light illuminates at startup but thats about it.
I've run various checks, reset my logic board, unplugged all the cables I can and still nothing. I recently installed two 512mb memory things boosting the machine's memory to 1.5gb. I have since done a full zero install (which was after the fault occured) but the problem persisted.
Is the memory the cause of this issue or is it time to get a new keyboard? I tried to run the apple hardware cd that came with the machine but it refuses to show up on the desktop and I cannot boot from it.
Any help would be very VERY much appreciated.
Also...is there any way of contacting apple with this? The contact us section pretty much just points back to the support site which doesnt have a solution.

nope that doesnt seem to be it. The caps lock light comes on at startup..so it seems it has the capability to work.
the keys which dont work seem to be:
caps
tab
escape
the squiggly thing next to left shift
and the key next to one
thanks for the suggestion though

Similar Messages

  • I tried to migrate my files from my old G4 book to my new Macbook Air. It did not work properly and I want to restore the Air to its original settings. How do I do this?

    I tried to migrate my files from my old G4 book to my new Macbook Air. It did not work properly and I want to restore the Air to its original settings. How do I do this?

    You will need to use an external DVD drive to run the disc installer that came you your machine. You can also do it with another Mac using the Remote Install Max OS X app. Finely, if you have access to another computer, you could burn the install image on a USB thumb drive, boot from that, erase the drive and run the installer.  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G + 120G OCZ Vertex 3 SSD Boot HD 

  • After update to IOS 4.3.5 my Iphone incoming and out going calls is not working properly and I have to remove the SIM regulerly to conduct or receive a call

    after update to IOS 4.3.5 my Iphone incoming and out going calls is not working properly and I have to remove the SIM regulerly to conduct or receive a call
    It is not practicale to do this always any one faces the same problem

    There may be a problem with the SIM card. Get a new SIM card from your carrier - there should be no charge for a replacement.
    If no change with a new SIM card, the standard troubleshooting steps in order are:
    Power your iPhone off and on.
    An iPhone reset, which is done by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release.
    Restore your iPhone with iTunes from your iPhone's backup.
    Restore your iPhone with iTunes as a new iPhone or not from your iPhone's backup.
    If no change after any of these steps in order, your iPhone has a hardware problem.

  • Why does my google toolbar not work properly with the new updates. It was such a convenience to use the old toolbar to go to places I had visited before. Now I cannot get those old addresses with anything but Firefox 3.62 or whatever.

    Why does Google Toolbar not work with the newer versions of Firefox.

    Google have stopped supporting Google Toolbar on the latest versions of Firefox. Apparently one of the reasons for this decision is that modern browsers already tend to support many of the functions that google toolbar provides.
    Firefox does allow you to specifically bookmark sites you have chosen, and also automatically remembers many of the sites you visit.
    * see [[how do i use bookmarks]]

  • Why does my bluetooth keyboard not work in iPad 2 safari?

    It works great in notepad. I'm using Google Docs and I cannot type in the form.

    Apple support article.
    Wireless Mouse and Keyboard Troubleshooting

  • Why does my location services not work properly?

    Over a week ago, my location services stopped working. I can't view local weather on the default weather app, the default map can't find my location, and none of the other apps I have that look for location can view my location. I tried turning location services off and back on but it won't fix the problem. How can I fix this while waiting for the computer to be repaired?

    Haven't checked at home, but if this is the problem, then how come it still won't work at places like Starbucks or other wifi hotspots? I'm at Starbucks right now, logged on and checked my email so I saw your reply, remembered that the router disconnected me at home last week and then I was able to get back on. So, I thought maybe that's the problem - what you said - so I tested my location on the map and it STILL won't work! I'm so irritated about it, since I rely on that app to help me determine the distance and time to walk to locations from my current location.
    I was able to "solve" the weather app by just adding my city instead of using the local weather. I'm hoping I can try restoring my iPod later this week if the laptop gets fixed by then. I HATE restoring, though. I could do it using iCloud but most of my music is off CD's and I haven't paid the $25 to upload all of that so I'd temporarily lose those songs.

  • Why does my iPhone 4 not charge correctly?  Problem is definitely with the phone and not charges or chords.  Phone will charge but very slowly and no icon comes on.  Computer and iTunes doesn't recognize it a being connected.

    My iPhone 4 quit charging correctly.  It does charge but very slowly and icon doesn't indicate it as charging.  I've checked cables and charges and the problem is definetily with the phone.  My car stereo no longer recognizes it as a device.  Neither does the computer.  The real strange thing to me is that when I plug it into my old klispch speaker dock it will play songs.  My battery life is good when it is charged so I don't think its the battery. I've tried resetting the phone and cleaning the charging port.  I'm out of warranty.
    Would disconnecting the battery possibly reset it from some glitch or is the charging port got some bad contacts?

    I checked with the Genius Bar.  It was a new dilema to the lady that was helping me.  She took it to a back room and worked on it but it came out the same.  She gave me some options for repair or credit for replacement.
    I just kept the phone and put up with slowly charging it by plugging it in and then turning it off.
    I couldn't transfer anything from itunes.
    I finally got fed up and bought a new charging port for $10. and a toolkit for $3.  I looked up a video on youTube for the replacement and did it.
    That solved all the problems, it was the charging port, must have been some bad pins or something because it patially worked.

  • Accidentally removed from,sharing and permissions the admin user,and now i do not when i find the home icon at my computer i do not have permmission,and the mac does not works properly,lots of question mark at the dock ,please help

    accidentally removed from,sharing and permissions the admin user,and now i do not when i find the home icon at my computer i do not have permmission,and the mac does not works properly,lots of question mark at the dock ,please help

    I'm going to assume that since you deleted your hard drive and all its files, you had a backup, yes? If the backup has an OS (bootable clone), then you can boot into it by holding down the option key when you start up you iMac and choose the backup drive. Then use Carbon Copy Cloner or Super Duper to copy the files back to your iMac.

  • Why does my command c not working?

    why does my command c not working?

    Hi,
    In relation to what ?
    Your post has ended up in the iChat Community and does not appear to have anything to do with iChat or Messages.
    My first thought would be have you highlighted something that you want to copy from one place to another ?
    My second would be that you have created a CMD + C custom keystroke and there is conflict with the OS use of this.
    My third would be there just is not enough info to work on
    7:48 pm      Sunday; November 3, 2013
      iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • Why does my card reader not work on my iPad since upgrade?

    I use my iPad mini to download photos from my camera when I'm on the road. In the summer I bought the "3 in 1 Card Reader Adapter Cable Camera Connection Kit, 3 Port Card Reader for iPad 4 and iPad Mini by Eurekka" and it worked wonderfully. I was able to download photos (jpg and RAW) directly to the iPad and off the camera, and once home it was a flawless upload to my iMac.
    However, once I upgraded to iOS 7 last week I get a message saying the device is not supported. What gives? Will this be fixed or will Apple products only accept Apple accessories from now on?

    No but I was just trying to find a way in to your help desk. I didn't find 
    your web page very helpful in this regard.
    Douglas Whiteley
    In a message dated 10/05/2012 20:43:50 GMT Daylight Time, [email protected] 
    writes:
    Re:  why does my adobe reader not work
    created by Claudio  González
    (http://forums.adobe.com/people/Claudio+González)  in Adobe Reader - View the full  discussion
    (http://forums.adobe.com/message/4395059#4395059)

  • Why does my free trial not work?

    Why does my free trial not work?  This is intentially misleading.

    You need to provide a better description of what isn't working, system info and all that. This could be all sorts of technical issues or your trial could simply have bombed itself. In the latter case there is nothing you can do:
    Adobe trial software expired early
    Anything else like iunstall issues can in most cases be sorted out...
    Mylenium

  • Why does my mac mini not read or write DVD's?

    Why does my mac mini not read or write DVD's? I have tried different5 brands of media, checked firmware  and followed every 'fix it' available. HELP.
    It is a late 2009

    See my FAQ*:
    http://www.macmaps.com/cdrfailure.html

  • Why does my n81 doesn't work properly in Vodafone ...

    Why does my n81 doesn't work properly in Vodafone Live?? I can't download....etc

    Hi,
    I'm sorry to hear that you're having problems downloading from Vodafone Live.
    If you're able to access the pages of Vodafone Live then the settings in your handset are correct else you wouldn't get that far.
    It's possible that there's a problem with your account that’s restricting you from downloading which will need to be looked into. Rather then transferring your account details on the forum would it be possible for you to contact me via email by completing Vodafone Online Contact Forum following the link below.
    https://online.vodafone.co.uk/dispatch/Portal/appmanager/vodafone/wrp?_nfpb=true&_pageLabel=Page_Hel...
    Please fill in all the fields and include the code FIT135 to ensure that the email is directed to the forum Team.
    As soon as we receive your email we can look into this further for you.
    I look forward to hearing from you.
    Techgirl
    Vodafone UK

  • Does anyone have a problem where they try to download a movoie trailer the day it comes out and then it says iTunes is not working properly and shuts down iTunes?

    Does anyone else have a problem in iTunes where they download a movie trailer and then they get a message saying iTunes is not working properly and it shuts off iTunes?

    Hello Suzanne,
    Thank you for providing the details of iTunes unexpectedly quitting.  You have taken some really good troubleshooting steps already.  I found an article with additional steps you can take to further isolate and troubleshoot an issue like the one you described:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Why can't i access my itunes anymore? whenever i click on it, it makes my laptop freeze/slow down to the point where not even ctrl alt delete works properly and i have to turn the laptop off and then back on to get anything done.

    why can't i access my itunes anymore? whenever i click on it, it makes my laptop freeze/slow down to the point where not even ctrl alt delete works properly and i have to turn the laptop off and then back on to get anything done. it has been this way for the last 2/3 days now and i have uninstalled and reinstalled it but it doesnt work

    Hello there, bobbiefromIRL.
    The following Knowledge Base article goes over some great steps for troubleshooting your issue:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

Maybe you are looking for