Why does my Mac quit out of InDesign while it's trying to open a file?
My Mac has decided to keep quitting out of InDesign while it's trying to open InDesign files. The problem started today so I updated InDesign CC to the latest version. But no good. It looks like the file is trying to open up there is an issue with the .idlk file.
The Mac is pretty new (12 months old) and my colleagues are on similar macs with no problems with the same files.
Any thoughts?
Thanks
Keith
Here are the error messages
It's not a signature I recognize, so I can't be definitive, but it appears to be related to text, possibly a bad font or incompatible font manager plugin. Maybe a corrupt style.
Is it happening with every file you try to open?
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1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the behest of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts 51 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports 'com.autodesk.AutoCad com.evenflow.dropbox com.google.GoogleDrive' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n\t(%s)\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1000) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/d;/(etc|Preferences)\//s/^\.\/[^/]+//p;' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| ","||kMDItem'${p[35]}'=");sub("^.."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[9]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]" "$1;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ +B/{ s/.+= |(-[0-9]+)?\.s.+//g;p;} ' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / /{$0="'"${p[28]}"'"};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil PlistBuddy whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '-c Print /L*/P*/loginw*' '-c Print L*/P*/*loginit*' '-c Print L*/Saf*/*/E*.plist' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' '-c Print\ :'${p[35]}' 2>&1' '-c Print\ :Label 2>&1' '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'Beac|caug|dead[^bl]|FAIL|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,[lps]*.conf,pam.d,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}* .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' );N1=${#c2[@]};for j in {0..8};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A1 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D23 14 2 48 43;D13 4 5 32 1;D22 4 4 50 0;D13 14 3 49 5;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with "Model Identifier." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Why does my mac reboot on its own?
Why does my mac reboot on its own?
Oh den.thed... I saw your post this morning and I was so excited.... ran to the Mac and got to Energy Saver, and... the checkbox is already unchecked.
Long story, I'll make it short. Just got the Mac back after having the HDD replaced. (It stopped working after less than 500 hours.) This rebooting thing has been happening ever since I got the computer in 2010, and I was hoping it would coincidentally stop happening after having this crashed HDD replaced last week. No such luck. Still doing it, even after getting the computer back from Apple. Two of my kids have macbooks, have used the cr*p out of them, and have had very few problems (nothing big). I bought this Mac, to replace a dead Dell desktop that got very little use, and so far I am not sure I did the right thing. Really wish I could get this "automatic" rebooting thing fixed. (Reboots with no notice, while doing normal tasks - internet, word docs, etc.) Thanks again for your help. Let me know if I should try anything else. -
Why does my Mac Book pro keep restarting
why does my Mac Book pro keep restarting and how can it be fixed
It would be nice if you could include a kernel panic log to verify that your problem is...
Mid-2010 15" MacBook Pros - the bad NVIDIA GPU
If you're having frequent kernel panics with your 15" mid-2010, or intermittent screen problems, the problem is, more than likely, the faulty NVIDIA GPU found in a number of those machines.
Here's just a sample of a kernel panic log that points to the faulty NVIDIA card:
Kernel Extensions in backtrace (with dependencies):
com.apple.GeForce(6.4.0)@0x82ac4000->0x82b7afff
dependency: com.apple.NVDAResman(6.4.0)@0x834a0000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x82fd3000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x7a802000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x8301b000
com.apple.nvidia.nv50hal(6.4.0)@0x83c05000->0x84019fff
dependency: com.apple.NVDAResman(6.4.0)@0x834a0000
com.apple.NVDAResman(6.4.0)@0x834a0000->0x8378dfff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x7a802000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x82fd3000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x8301b000
Here's the "official" Apple take on the issue - but the very real kernel panics need not be preceded by 'Intermittent black screen or loss of video'... in fact, you might not experience any video problems at all. Although video problems can certainly be a portent of things to come…
So what can you do? Print out a copy of your kernel panic and a copy of the Knowledge Base article and take them, along with your machine, to your local Apple Store or an Apple Authorized Service Provider. The unfortunate thing is that many people have passed the “three years from date of purchase” now and Apple is not honoring the free logic board replacement for many users. Some dealers seem to be making some exceptions for those past the three year mark, but don’t count on it…
Good luck,
Clinton -
Why does my Mac Book go to a presenters mode when I connect to a projector?
Why does my Mac go into a presenters mode when connected to a projector or system?
But does it then come fully awake? My MB Pro comes on with out of focus screen as if in a fog but once it comes awake it clears up, there is a progress bar at the bottom showing the progress from sleep
-
WHY DOES MY MAC BOOK PRO SHUT OFF ON ME? SO FAR THE INFO I GOT 4 IT IS A MAC OS X VERSION 10.7.3 THE PROCESSOR IS 2.4 GHZ INTEL CORE 2 DUO MEMORY IS 2 GB 667MHZ DDR2 SDRAM I DON'T KNOW HOW OLD IT IS BECAUSE I BOUGHT IT USED SORRY I HOPE THIS HELPS THANK YOU
Sounds to me like you may have gotten a machine with hardware issues, but it's hard to say. It will shut down if it gets too hot, but that's not a normal occurrence. I have never seen a MacBook Pro shut down due to heat, even after lengthy 3D gaming sessions where the fans are running fast and the bottom of the machine is unpleasant to touch.
First thing I would try to do is reset the SMC. If that doesn't help, erase the hard drive and reinstall the system from scratch, which you should always do with a used machine anyway.
If a fresh system doesn't help, you'll need to get it checked out by Apple.
Edit: Oh, and sig is absolutely right... please don't post in all caps! It's very irritating. -
Why does my mac book keep shutting down? I mean it's on and then off suddenly
Why does my mac book keep shutting down? I mean it's on and then off suddenly
Do any informative dialogs appear after you restart it?
Power or other problems related to unexpected system sleep, shutdown, lights or fans call for an SMC reset. Read all the steps.
Before Resetting the SMC
Try each of the following steps in this order before you reset the SMC. Test the issue after completing each troubleshooting step to determine if the issue still occurs.
Press Command + Option + Escape to force quit any application that is not responding.
Put your Mac to sleep by choosing the Apple () menu from the upper-left menu bar and then choosing Sleep. Wake the computer after it has gone to sleep.
Restart your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Restart.
Shut down your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Shut Down.
Resetting the SMC on Mac portables with a battery you can remove
Shut down the computer.
Disconnect the MagSafe power adapter from the computer, if it's connected.
Remove the battery (to remove the battery - click here: MacBook or MacBook Pro).
Press and hold the power button for 5 seconds.
Release the power button.
Reconnect the battery and MagSafe power adapter.
Press the power button to turn on the computer.
Still having problems? Replace steps 6 and 7 with the following:
Reconnect just the MagSafe power adapter.
Press the power button to turn on the computer,
Then reconnect the battery.
Resetting the SMC on portables with a battery you should not remove on your own
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if it's not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time. The power adapter indicator light will cycle off / on once.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer. -
Why does my iMovie quit unexpectedly anytime I try to do anything on it?
Why does my iMovie quit unexpectedly anytime I try to do anything on it?
I get this error message.. I don't know if it helps that I add this.
Process: iMovie [1187]
Path: /Applications/iMovie.app/Contents/MacOS/iMovie
Identifier: com.apple.iMovie8
Version: 8.0.6 (821)
Build Info: iMovieApp-8210000~16
Code Type: X86 (Native)
Parent Process: launchd [90]
Date/Time: 2012-11-14 14:52:51.822 -0500
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 118444 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 70 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 0E5F941E-421E-4DF9-A3E1-1F2FE07A930D
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: 0x000000000000000d, 0x000000000000c0a8
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ??? 0x1f59c593 0 + 525976979
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x99500382 kevent + 10
1 libSystem.B.dylib 0x99500a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x994fff59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x994ffcfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x994ff781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x994ff5c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x994ff412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x994ff9a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x994ff5c6 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x994ff412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x994ff9a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x994ff5c6 start_wqthread + 30
Thread 4: QTKit: QTVisualContextImageProviderWorkLoop
0 libSystem.B.dylib 0x994d9afa mach_msg_trap + 10
1 libSystem.B.dylib 0x994da267 mach_msg + 68
2 com.apple.CoreFoundation 0x948242df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x948233c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x94829304 CFRunLoopRun + 84
5 com.apple.QTKit 0x90a81465 QTVisualContextImageProviderWorkLoop + 128
6 libSystem.B.dylib 0x99507259 _pthread_start + 345
7 libSystem.B.dylib 0x995070de thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x994d9afa mach_msg_trap + 10
1 libSystem.B.dylib 0x994da267 mach_msg + 68
2 com.apple.CoreFoundation 0x948242df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x948233c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x94829304 CFRunLoopRun + 84
5 com.apple.FWAVCPrivate 0x0083d1b8 AVS::AVCVideoServicesThreadStart(AVS::AVCVideoServicesThreadParams*) + 135
6 libSystem.B.dylib 0x99507259 _pthread_start + 345
7 libSystem.B.dylib 0x995070de thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x994d9b5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x995076e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x995365a8 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x94a24b90 TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x94a248ce TSWaitOnSemaphoreCommon + 511
5 ...ickTimeComponents.component 0x954948b5 ReadSchedulerThreadEntryPoint + 4698
6 libSystem.B.dylib 0x99507259 _pthread_start + 345
7 libSystem.B.dylib 0x995070de thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x994d9b5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x995076e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x995365a8 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x94a24b90 TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x94a248ce TSWaitOnSemaphoreCommon + 511
5 ...ple.CoreServices.CarbonCore 0x94a7f5aa AIOFileThread(void*) + 1127
6 libSystem.B.dylib 0x99507259 _pthread_start + 345
7 libSystem.B.dylib 0x995070de thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x994d9b5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x995076e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x995365a8 pthread_cond_timedwait_relative_np + 47
3 com.apple.audio.CoreAudio 0x9603c3ab CAGuard::WaitFor(unsigned long long) + 219
4 com.apple.audio.CoreAudio 0x9603f3dd CAGuard::WaitUntil(unsigned long long) + 289
5 com.apple.audio.CoreAudio 0x9603ccda HP_IOThread::WorkLoop() + 1892
6 com.apple.audio.CoreAudio 0x9603c571 HP_IOThread::ThreadEntry(HP_IOThread*) + 17
7 com.apple.audio.CoreAudio 0x9603c488 CAPThread::Entry(CAPThread*) + 140
8 libSystem.B.dylib 0x99507259 _pthread_start + 345
9 libSystem.B.dylib 0x995070de thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x994d9b36 semaphore_wait_trap + 10
1 QuickTimeH264.scalar 0x1d0a946b JVTCompEncodeFrame + 3038234
2 QuickTimeH264.scalar 0x1d0a8f9b JVTCompEncodeFrame + 3037002
3 libSystem.B.dylib 0x99507259 _pthread_start + 345
4 libSystem.B.dylib 0x995070de thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x994d9b36 semaphore_wait_trap + 10
1 QuickTimeH264.scalar 0x1d0a946b JVTCompEncodeFrame + 3038234
2 QuickTimeH264.scalar 0x1d16953f JVTLibDecoDispose + 435405
3 libSystem.B.dylib 0x99507259 _pthread_start + 345
4 libSystem.B.dylib 0x995070de thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x994d9b42 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x995076f8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9955005f pthread_cond_wait + 48
3 ...ickTimeComponents.component 0x95602dcf jpegdecompress_MPLoop + 79
4 libSystem.B.dylib 0x99507259 _pthread_start + 345
5 libSystem.B.dylib 0x995070de thread_start + 34
Thread 12: JavaScriptCore::Marking
0 libSystem.B.dylib 0x99507aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9950775e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x995093f8 pthread_cond_wait$UNIX2003 + 73
Thread 13: JavaScriptCore::BlockFree
0 libSystem.B.dylib 0x99507aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9950775e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x995072b1 pthread_cond_timedwait$UNIX2003 + 72
3 com.apple.JavaScriptCore 0x93b4d00c ***::ThreadCondition::timedWait(***::Mutex&, double) + 156
Thread 14: JavaScriptCore::Marking
0 libSystem.B.dylib 0x99507aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9950775e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x995093f8 pthread_cond_wait$UNIX2003 + 73
Thread 15: JavaScriptCore::BlockFree
0 libSystem.B.dylib 0x99507aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9950775e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x995072b1 pthread_cond_timedwait$UNIX2003 + 72
3 com.apple.JavaScriptCore 0x93b4d00c ***::ThreadCondition::timedWait(***::Mutex&, double) + 156
Thread 16: JavaScriptCore::Marking
0 libSystem.B.dylib 0x99507aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9950775e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x995093f8 pthread_cond_wait$UNIX2003 + 73
Thread 17: JavaScriptCore::BlockFree
0 libSystem.B.dylib 0x99507aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9950775e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x995072b1 pthread_cond_timedwait$UNIX2003 + 72
3 com.apple.JavaScriptCore 0x93b4d00c ***::ThreadCondition::timedWait(***::Mutex&, double) + 156
Thread 18: JavaScriptCore::Marking
0 libSystem.B.dylib 0x99507aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9950775e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x995093f8 pthread_cond_wait$UNIX2003 + 73
Thread 19: JavaScriptCore::BlockFree
0 libSystem.B.dylib 0x99507aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9950775e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x995072b1 pthread_cond_timedwait$UNIX2003 + 72
3 com.apple.JavaScriptCore 0x93b4d00c ***::ThreadCondition::timedWait(***::Mutex&, double) + 156
Thread 20:
0 libSystem.B.dylib 0x994d9b36 semaphore_wait_trap + 10
1 ...ickTimeComponents.component 0x95b5ba12 QTThreadWaitSignal + 107
2 ...ickTimeComponents.component 0x9551e9a7 audioprepThreadEntry + 68
3 ...ickTimeComponents.component 0x95b5b98c start_thread + 54
4 libSystem.B.dylib 0x99507259 _pthread_start + 345
5 libSystem.B.dylib 0x995070de thread_start + 34
Thread 21:
0 libSystem.B.dylib 0x994d9b5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x995076e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x995365a8 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreVideo 0x968587a6 CVDisplayLink::waitUntil(unsigned long long) + 386
4 com.apple.CoreVideo 0x968575eb CVDisplayLink::runIOThread() + 741
5 com.apple.CoreVideo 0x968572ea startIOThread(void*) + 156
6 libSystem.B.dylib 0x99507259 _pthread_start + 345
7 libSystem.B.dylib 0x995070de thread_start + 34
Thread 22: JavaScriptCore::Marking
0 libSystem.B.dylib 0x99507aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9950775e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x995093f8 pthread_cond_wait$UNIX2003 + 73
Thread 23: JavaScriptCore::BlockFree
0 libSystem.B.dylib 0x99507aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9950775e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x995072b1 pthread_cond_timedwait$UNIX2003 + 72
3 com.apple.JavaScriptCore 0x93b4d00c ***::ThreadCondition::timedWait(***::Mutex&, double) + 156
Thread 24: JavaScriptCore::Marking
0 libSystem.B.dylib 0x99507aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9950775e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x995093f8 pthread_cond_wait$UNIX2003 + 73
Thread 25: JavaScriptCore::BlockFree
0 libSystem.B.dylib 0x99507aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9950775e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x995072b1 pthread_cond_timedwait$UNIX2003 + 72
3 com.apple.JavaScriptCore 0x93b4d00c ***::ThreadCondition::timedWait(***::Mutex&, double) + 156
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x1f59c0a8 ebx: 0x00000001 ecx: 0x93d9b091 edx: 0x1f59c598
edi: 0x269ac000 esi: 0x1f5f35b4 ebp: 0x1f5a4d00 esp: 0xbfffe790
ss: 0x0000001f efl: 0x00010282 eip: 0x1f59c593 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x1be6c000
Binary Images:
0x1000 - 0x334ffc com.apple.iMovie8 8.0.6 (821) <CD0B8453-4663-7F8C-EFF4-926EAB254B2A> /Applications/iMovie.app/Contents/MacOS/iMovie
0x3d2000 - 0x40bfe3 com.apple.MPEG2TSDecoder 1.0 (84) <75EC884A-7300-87B1-7E3A-A2B156BD4D79> /Applications/iMovie.app/Contents/Frameworks/Mpeg2TsDecoder.framework/Versions/ A/Mpeg2TsDecoder
0x443000 - 0x464fff com.apple.iWidgets 1.0.0 (24) /Applications/iMovie.app/Contents/Frameworks/iWidgets.framework/Versions/A/iWid gets
0x477000 - 0x51aff4 com.apple.DotMacKit 47 (3.0.2L) <5C3FF2BA-7124-3DF9-B197-19DD4D543798> /Applications/iMovie.app/Contents/Frameworks/DotMacKit.framework/Versions/A/Dot MacKit
0x580000 - 0x581ff7 com.apple.Helium 3.0.0 (157) <22FD7CB4-024E-3065-EB67-262ABF99636E> /Applications/iMovie.app/Contents/Frameworks/Helium.framework/Versions/A/Helium
0x587000 - 0x588fff +com.bensyverson.dvmatte.autopicker 1.0 (1.0) <5FB2D0C9-D6D7-036E-F739-DA7CE5BAD36E> /Applications/iMovie.app/Contents/Frameworks/DVMAutopick.framework/Versions/A/D VMAutopick
0x58e000 - 0x643fe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <0B69B1F5-3440-B0BF-957F-E0ADD49F13CB> /usr/lib/libcrypto.0.9.7.dylib
0x689000 - 0x7bbfe4 com.apple.Helium.HeliumRender 2.0.0 (157) <DEA355F6-22DC-68D4-EA7A-EE06C0D7F150> /Applications/iMovie.app/Contents/Frameworks/Helium.framework/Versions/A/Framew orks/HeliumRender.framework/Versions/A/HeliumRender
0x814000 - 0x814ff7 libmx.A.dylib 315.0.0 (compatibility 1.0.0) <01401BF8-3FC7-19CF-ACCE-0F292BFD2F25> /usr/lib/libmx.A.dylib
0x838000 - 0x86bff3 com.apple.FWAVCPrivate 30.46 (46) <786C1EA9-AE6E-C66F-A290-8705A4F43EA8> /System/Library/PrivateFrameworks/FWAVCPrivate.framework/FWAVCPrivate
0xc00000 - 0xd79ff7 GLEngine ??? (???) <76C922AA-A4A7-2835-537B-17F316AD95F6> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0xe53000 - 0xe77fe7 GLRendererFloat ??? (???) <F19DDBE8-1DF6-6618-F554-0E81ED85CE67> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0xf47000 - 0xf4afef com.apple.LiveType.component 2.1.3 (2.1.3) /Library/QuickTime/LiveType.component/Contents/MacOS/LiveType
0xf4f000 - 0xfb4fde com.apple.LiveType.framework 2.1.3 (2.1.3) /System/Library/PrivateFrameworks/LiveType.framework/Versions/A/LiveType
0x12d5b000 - 0x13160fe7 libclh.dylib 3.1.1 C (3.1.1) <15AD52DD-FC3F-305E-5C31-699329E8FDE1> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/libclh.dylib
0x159ba000 - 0x15b03fe7 com.apple.iLMBAperture31Plugin 2.5.5 (252.2.5) <2AA8E13C-4221-698B-F755-DB8103D191B9> /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBAperture31Plugin.ilmbplugin/Contents/Mac OS/iLMBAperture31Plugin
0x15b44000 - 0x15b4cff7 com.apple.iLMBAperturePlugin 2.5.5 (252.2.5) <BF2A071D-6F1C-03BA-DD1B-74F93CE9D7B0> /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBAperturePlugin.ilmbplugin/Contents/MacOS /iLMBAperturePlugin
0x15b53000 - 0x15b54ff7 com.apple.iLMBAppDefPlugin 2.5.5 (252.2.5) <23D52DA9-0F87-6EAA-990E-2864C4B6D6AA> /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBAppDefPlugin.ilmbplugin/Contents/MacOS/i LMBAppDefPlugin
0x15b59000 - 0x15b63ff7 com.apple.iLMBFinalCutPlugin 2.5.5 (252.2.5) <B089F264-64BE-07DE-E250-D5C63C351222> /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBFinalCutPlugin.ilmbplugin/Contents/MacOS /iLMBFinalCutPlugin
0x15b69000 - 0x15b6bff7 com.apple.iLMBFolderPlugin 2.5.5 (252.2.5) <0896FA5E-8453-B2F6-8E87-F5F2FA382395> /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBFolderPlugin.ilmbplugin/Contents/MacOS/i LMBFolderPlugin
0x15b70000 - 0x15b74ff7 com.apple.iLMBGarageBandPlugin 2.5.5 (252.2.5) <E10E678C-831C-7A6B-1A56-775CD81DA98E> /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBGarageBandPlugin.ilmbplugin/Contents/Mac OS/iLMBGarageBandPlugin
0x15b7a000 - 0x15b86ff7 com.apple.iLMBiMoviePlugin 2.5.5 (252.2.5) <313540B0-C7D2-5EB4-C688-0FCB9FFD5E81> /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBiMoviePlugin.ilmbplugin/Contents/MacOS/i LMBiMoviePlugin
0x15b8f000 - 0x15ba3ffb com.apple.iLMBiPhoto8Plugin 2.5.5 (252.2.5) <0016975B-CA8E-76EA-3BF7-BAD4C8834814> /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBiPhoto8Plugin.ilmbplugin/Contents/MacOS/ iLMBiPhoto8Plugin
0x15bab000 - 0x15bb4ff7 com.apple.iLMBiPhotoPlugin 2.5.5 (252.2.5) <D6F8A353-CDC4-A9B8-383E-5D6F7FBAF593> /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBiPhotoPlugin.ilmbplugin/Contents/MacOS/i LMBiPhotoPlugin
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Model: MacBookPro5,3, BootROM MBP53.00AC.B03, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.48f2
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 256 MB
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9SA02, 298.09 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000 / 3
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000 / 4Please post the complete, verbatim text of any error messages you saw, and specify where you saw them: in an application window, a CrashReporter window, a log, or whatever.
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Why does my iPhoto quit every time i use it?
why does my iPhoto quit every time i use it?
Thanks for your help.
1st, when I go to software updates, it says all my software is up to date. Perhaps that is because I only have OS 10.7.5 and the updated iPhoto version is for an updated OS version.
I turned off the counts in prefernces and still can empty the trash. It gets stuck and will not empty more than about 1/5 of the trash.
Can you help me figure out the fastest way to back up iPhoto. I have the cloud backup but not sure how to check to see if it is actually backing up my photos. Do you know how to check into this? Is it better to back up on a hard drive?
Thanks again for your help ...
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