Why does my Macbook freeze whilst trying to install iTunes 11.1 update?

I was trying to install the new iTunes update, 11.1 and after clicking "Install and Restart" the screen changes into the initial login background (the purple/pink stars wallpaper but without the login box) and freezes there. I can still see the cursor and move it around but I can't do anything else. I had to hold down the power button to shut the computer off and then turn it back on again. I've tried twice and the same thing happened both times. Any help would be appreciated.
I've a MacBook Pro version 10.6.8 if that's at all relevant.
Thanks!

Hi olsondan,
If you are having issues installing iTunes for Windows I would suggest that you troubleshoot using the steps in this article -
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks for using Apple Support Communities.
Best,
Brett L

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