Why does my MacBook Pro keep shutting off while I'm using it with full battery?

My Battery is 100% full and it keeps shutting off randomly, how can I fix this?

This is something you should log. Whenever your machine shuts off randomly, make a note of the time and what you were doing on your machine at the time. You may find that the shut downs aren't random at all. I had a similar problem with "random" shutdowns, and discovered that there was a power supply issue.
Please post here with your results.

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  • Why does my macbook pro keep crashing/restarting while streaming the world cup?

    I was watching this time for over an hour and all of a sudden (without other apps running or any action on my part) it crashed. I've done a disk utility repair and it's still happening. I need some help. Here's the last crash report:
    Sat Jun 21 16:49:18 2014
    panic(cpu 0 caller 0xffffff8026edbf5e): Kernel trap at 0xffffff8046e17ca0, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0xffffff8046e17ca0, CR3: 0x000000014bedf063, CR4: 0x00000000001606e0
    RAX: 0x0000000000000011, RBX: 0xffffff80344f93c0, RCX: 0xffffff8027384c50, RDX: 0xffffff80406c3c00
    RSP: 0xffffff80c045b608, RBP: 0xffffff80c045b650, RSI: 0x0000000000000011, RDI: 0xffffff80344f93c0
    R8:  0xffffff80c045bf70, R9:  0x0000000000000002, R10: 0x0000000000000000, R11: 0x0000000000000200
    R12: 0x0000000000000011, R13: 0xffffff80406c3c7c, R14: 0x0000000080000000, R15: 0x0000000000000015
    RFL: 0x0000000000010293, RIP: 0xffffff8046e17ca0, CS:  0x0000000000000008, SS:  0x0000000000000000
    Fault CR2: 0xffffff8046e17ca0, Error code: 0x0000000000000010, Fault CPU: 0x0
    Backtrace (CPU 0), Frame : Return Address
    0xffffff80c045b290 : 0xffffff8026e22fa9
    0xffffff80c045b310 : 0xffffff8026edbf5e
    0xffffff80c045b4e0 : 0xffffff8026ef3456
    0xffffff80c045b500 : 0xffffff8046e17ca0
    0xffffff80c045b650 : 0xffffff8026e27065
    0xffffff80c045b6a0 : 0xffffff8026e5d23e
    0xffffff80c045b730 : 0xffffff8026e23f26
    0xffffff80c045bee0 : 0xffffff8026e240a0
    0xffffff80c045bf20 : 0xffffff8026edc410
    0xffffff80c045bfb0 : 0xffffff8026ef335b
    BSD process name corresponding to current thread: Google Chrome
    Mac OS version:
    13D65
    Kernel version:
    Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64
    Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
    Kernel slide:     0x0000000026c00000
    Kernel text base: 0xffffff8026e00000
    System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
    System uptime in nanoseconds: 8695454151825
    last loaded kext at 4894846266701: com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6 (addr 0xffffff7fa8ce3000, size 81920)
    last unloaded kext at 5360050813112: com.apple.iokit.IOUSBMassStorageClass 3.6.0 (addr 0xffffff7fa8cd2000, size 69632)
    loaded kexts:
    com.xxxchurch.x3nke 1.0.2
    com.apple.driver.AudioAUUC 1.60
    com.apple.driver.AGPM 100.14.15
    com.apple.driver.X86PlatformShim 1.0.0
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AppleMikeyHIDDriver 124
    com.apple.driver.AppleHDA 2.6.1f2
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.driver.AppleSMCPDRC 1.0.0
    com.apple.driver.SMCMotionSensor 3.0.4d1
    com.apple.driver.AppleUpstreamUserClient 3.5.13
    com.apple.driver.AppleLPC 1.7.0
    com.apple.iokit.IOBluetoothSerialManager 4.2.4f1
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleHWAccess 1
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.4f1
    com.apple.driver.AppleThunderboltIP 1.1.2
    com.apple.driver.AppleMikeyDriver 2.6.1f2
    com.apple.driver.AppleSMCLMU 2.0.4d1
    com.apple.driver.AppleIntelHD4000Graphics 8.2.6
    com.apple.driver.AppleIntelFramebufferCapri 8.2.6
    com.apple.driver.AppleBacklight 170.3.5
    com.apple.driver.AppleMCCSControl 1.1.12
    com.apple.driver.AppleUSBTCButtons 240.2
    com.apple.driver.AppleIRController 325.7
    com.apple.driver.AppleUSBTCKeyboard 240.2
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.iokit.SCSITaskUserClient 3.6.6
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.5.1
    com.apple.driver.AppleSDXC 1.5.2
    com.apple.driver.AirPort.Brcm4331 700.20.22
    com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
    com.apple.driver.AppleFWOHCI 5.0.2
    com.apple.driver.AppleUSBHub 666.4.0
    com.apple.driver.AppleAHCIPort 3.0.0
    com.apple.driver.AppleUSBEHCI 660.4.0
    com.apple.driver.AppleUSBXHCI 677.4.0
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleACPIButtons 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 2.0
    com.apple.driver.AppleAPIC 1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
    com.apple.nke.applicationfirewall 153
    com.apple.security.quarantine 3
    com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
    com.apple.kext.triggers 1.0
    com.apple.driver.DspFuncLib 2.6.1f2
    com.apple.vecLib.kext 1.0.0
    com.apple.iokit.IOAudioFamily 1.9.7fc2
    com.apple.kext.OSvKernDSPLib 1.14
    com.apple.iokit.IOFireWireIP 2.2.6
    com.apple.driver.AppleHDAController 2.6.1f2
    com.apple.iokit.IOHDAFamily 2.6.1f2
    com.apple.iokit.IOSerialFamily 10.0.7
    com.apple.iokit.IOBluetoothFamily 4.2.4f1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.4f1
    com.apple.driver.AppleSMBusPCI 1.0.12d1
    com.apple.driver.X86PlatformPlugin 1.0.0
    com.apple.driver.AppleSMC 3.1.8
    com.apple.driver.IOPlatformPluginFamily 5.7.0d11
    com.apple.iokit.IOSurface 91.1
    com.apple.iokit.IOAcceleratorFamily2 98.20
    com.apple.AppleGraphicsDeviceControl 3.5.26
    com.apple.driver.AppleBacklightExpert 1.0.4
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.driver.AppleSMBusController 1.0.11d1
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
    com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
    com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
    com.apple.driver.AppleUSBMultitouch 240.9
    com.apple.iokit.IOUSBHIDDriver 660.4.0
    com.apple.driver.AppleUSBMergeNub 650.4.0
    com.apple.driver.AppleUSBComposite 656.4.1
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily 1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.iokit.IOAHCISerialATAPI 2.6.1
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
    com.apple.driver.AppleThunderboltNHI 2.0.1
    com.apple.iokit.IOThunderboltFamily 3.2.7
    com.apple.iokit.IO80211Family 630.35
    com.apple.iokit.IOEthernetAVBController 1.0.3b4
    com.apple.driver.mDNSOffloadUserClient 1.0.1b5
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IOFireWireFamily 4.5.5
    com.apple.iokit.IOAHCIFamily 2.6.5
    com.apple.iokit.IOUSBUserClient 660.4.2
    com.apple.iokit.IOUSBFamily 677.4.0
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 278.11
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.DiskImages 371.1
    com.apple.iokit.IOStorageFamily 1.9
    com.apple.iokit.IOReportFamily 23
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 2.0
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.corecrypto 1.0
    com.apple.kec.pthread 1

    Thanks, that seemed to work. But now I've been having a new issue lately. I'm starting to think its hardware related, but either way I've had many crashes...some not always with a crash report. It seems my SMC is acting up at times, and other times the screen will glitch out and produce these pixelated horizontal bars and then crash. I just reinstalled OS X, I've run the usual diagnostics. I'm getting ready to run a Apple Hardware Test, but I figured I'd come to you for help first.
    Here's the most recent crash that occurred (no horizontal bars this time), but it did crash and refuse to restart (it beeps the strange tone from what seems like a spot other than the speaker, that's how I came across the system management controller reset). Anyway, here's the report:
    Sat Jul 19 20:48:31 2014
    panic(cpu 3 caller 0xffffff80040dc24e): Kernel trap at 0xffffff7f8516fbeb, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0xffffff802ee5217c, CR3: 0x000000011c691019, CR4: 0x00000000001606e0
    RAX: 0x0000000000000002, RBX: 0xffffff800ee52000, RCX: 0x0000000000000003, RDX: 0x000015bccb646a44
    RSP: 0xffffff809daab340, RBP: 0xffffff809daab350, RSI: 0xffffff806e829580, RDI: 0xffffff800ee52000
    R8:  0x0000000000000000, R9:  0x0000000000000000, R10: 0xffffff8004670800, R11: 0xffffff8004689ce8
    R12: 0xffffff800ee52000, R13: 0xffffff800ee52088, R14: 0xffffff806e829580, R15: 0x0000000000000000
    RFL: 0x0000000000010202, RIP: 0xffffff7f8516fbeb, CS:  0x0000000000000008, SS:  0x0000000000000000
    Fault CR2: 0xffffff802ee5217c, Error code: 0x0000000000000002, Fault CPU: 0x3
    Backtrace (CPU 3), Frame : Return Address
    0xffffff809daaafd0 : 0xffffff8004022f79
    0xffffff809daab050 : 0xffffff80040dc24e
    0xffffff809daab220 : 0xffffff80040f3746
    0xffffff809daab240 : 0xffffff7f8516fbeb
    0xffffff809daab350 : 0xffffff7f8516daa9
    0xffffff809daab380 : 0xffffff7f8516d2ce
    0xffffff809daab3c0 : 0xffffff7f851747cc
    0xffffff809daab450 : 0xffffff7f845f0720
    0xffffff809daab4a0 : 0xffffff7f845f2cef
    0xffffff809daab500 : 0xffffff7f845f8484
    0xffffff809daab5c0 : 0xffffff800420dcae
    0xffffff809daab620 : 0xffffff80041c562c
    0xffffff809daab720 : 0xffffff8004200826
    0xffffff809daab770 : 0xffffff80041cd109
    0xffffff809daab8b0 : 0xffffff80041cd585
    0xffffff809daab920 : 0xffffff80041cd435
    0xffffff809daab950 : 0xffffff8004370af7
    0xffffff809daaba10 : 0xffffff8004200117
    0xffffff809daaba80 : 0xffffff800443a7ec
    0xffffff809daabb20 : 0xffffff800406d434
    0xffffff809daabb70 : 0xffffff800406c893
    0xffffff809daabbb0 : 0xffffff80040751d2
    0xffffff809daabd50 : 0xffffff8004078a94
    0xffffff809daabf20 : 0xffffff80040dc68c
    0xffffff809daabfb0 : 0xffffff80040f364b
          Kernel Extensions in backtrace:
             com.apple.iokit.IOStorageFamily(1.9)[9B09B065-7F11-3241-B194-B72E5C23548B]@0xff ffff7f845ec000->0xffffff7f84610fff
             com.apple.iokit.IOAHCIBlockStorage(2.6)[8EC80DE5-078F-3949-9669-33A56446D86D]@0 xffffff7f8516b000->0xffffff7f85182fff
                dependency: com.apple.iokit.IOAHCIFamily(2.6.5)[AB2D7D6A-B59B-3039-AE08-CBCC38208911]@0xfff fff7f85145000
                dependency: com.apple.iokit.IOStorageFamily(1.9)[9B09B065-7F11-3241-B194-B72E5C23548B]@0xff ffff7f845ec000
    BSD process name corresponding to current thread: ReportCrash
    Mac OS version:
    13E28
    Kernel version:
    Darwin Kernel Version 13.3.0: Tue Jun  3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
    Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8
    Kernel slide:     0x0000000003e00000
    Kernel text base: 0xffffff8004000000
    System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
    System uptime in nanoseconds: 23900621968968
    last loaded kext at 16755795030188: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f85ed8000, size 49152)
    last unloaded kext at 16825412992699: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f85ed8000, size 32768)
    loaded kexts:
    com.apple.driver.AudioAUUC 1.60
    com.apple.driver.AGPM 100.14.28
    com.apple.driver.X86PlatformShim 1.0.0
    com.apple.filesystems.autofs 3.0
    com.apple.iokit.IOBluetoothSerialManager 4.2.6f1
    com.apple.driver.AppleMikeyHIDDriver 124
    com.apple.driver.AppleHDA 2.6.3f4
    com.apple.driver.AppleUpstreamUserClient 3.5.13
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleIntelHD4000Graphics 8.2.8
    com.apple.driver.AppleHWAccess 1
    com.apple.driver.AppleBacklight 170.3.5
    com.apple.driver.AppleMCCSControl 1.2.5
    com.apple.driver.AppleLPC 1.7.0
    com.apple.driver.AppleThunderboltIP 1.1.2
    com.apple.driver.AppleSMCLMU 2.0.4d1
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.6f1
    com.apple.driver.AppleIntelFramebufferCapri 8.2.8
    com.apple.driver.AppleMikeyDriver 2.6.3f4
    com.apple.driver.AppleSMCPDRC 1.0.0
    com.apple.driver.SMCMotionSensor 3.0.4d1
    com.apple.driver.AppleUSBTCButtons 240.2
    com.apple.driver.AppleIRController 325.7
    com.apple.driver.AppleUSBTCKeyboard 240.2
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.iokit.SCSITaskUserClient 3.6.6
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.6.0
    com.apple.driver.AirPort.Brcm4331 700.20.22
    com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
    com.apple.driver.AppleUSBHub 683.4.0
    com.apple.driver.AppleSDXC 1.5.2
    com.apple.driver.AppleFWOHCI 5.0.2
    com.apple.driver.AppleAHCIPort 3.0.5
    com.apple.driver.AppleUSBXHCI 683.4.0
    com.apple.driver.AppleUSBEHCI 660.4.0
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleACPIButtons 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 2.0
    com.apple.driver.AppleAPIC 1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
    com.apple.nke.applicationfirewall 153
    com.apple.security.quarantine 3
    com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
    com.apple.kext.triggers 1.0
    com.apple.iokit.IOSerialFamily 10.0.7
    com.apple.driver.DspFuncLib 2.6.3f4
    com.apple.vecLib.kext 1.0.0
    com.apple.iokit.IOAudioFamily 1.9.7fc2
    com.apple.kext.OSvKernDSPLib 1.14
    com.apple.iokit.IOBluetoothFamily 4.2.6f1
    com.apple.iokit.IOSurface 91.1
    com.apple.driver.X86PlatformPlugin 1.0.0
    com.apple.driver.AppleHDAController 2.6.3f4
    com.apple.iokit.IOHDAFamily 2.6.3f4
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.6f1
    com.apple.iokit.IOFireWireIP 2.2.6
    com.apple.iokit.IOAcceleratorFamily2 98.22
    com.apple.AppleGraphicsDeviceControl 3.6.22
    com.apple.driver.AppleSMBusController 1.0.12d1
    com.apple.driver.AppleSMBusPCI 1.0.12d1
    com.apple.driver.IOPlatformPluginFamily 5.7.1d6
    com.apple.driver.AppleBacklightExpert 1.0.4
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.driver.AppleSMC 3.1.8
    com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
    com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
    com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
    com.apple.driver.AppleUSBMultitouch 240.9
    com.apple.iokit.IOUSBHIDDriver 660.4.0
    com.apple.driver.AppleUSBMergeNub 650.4.0
    com.apple.driver.AppleUSBComposite 656.4.1
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily 1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.iokit.IOAHCISerialATAPI 2.6.1
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
    com.apple.driver.AppleThunderboltNHI 2.0.1
    com.apple.iokit.IOThunderboltFamily 3.3.1
    com.apple.iokit.IO80211Family 640.36
    com.apple.iokit.IOEthernetAVBController 1.0.3b4
    com.apple.driver.mDNSOffloadUserClient 1.0.1b5
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IOUSBUserClient 660.4.2
    com.apple.iokit.IOFireWireFamily 4.5.5
    com.apple.iokit.IOAHCIFamily 2.6.5
    com.apple.iokit.IOUSBFamily 683.4.0
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 278.11.1
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.DiskImages 371.1
    com.apple.iokit.IOStorageFamily 1.9
    com.apple.iokit.IOReportFamily 23
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 2.0
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.corecrypto 1.0
    com.apple.kec.pthread 1
    Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f44
    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333235533643465238432D50422020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333235533643465238432D50422020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.6f1 14216, 3 services, 15 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: APPLE HDD HTS547550A9E384, 500.11 GB
    Serial ATA Device: MATSHITADVD-R   UJ-8A8
    USB Device: Hub
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: Hub
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: IR Receiver
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1

  • Why does my iMac display keep shutting off?  Computer still running in the background.  I've tried unplugging and restarting, to no avail.

    Why does my iMac display keep shutting off?  Computer still running in the background.  I've tried unplugging and restarting, to no avail.    The computer is well out of warranty - about 7-8 years old, running 10.6.8

    Checked.... the settings had not been inadvertently changed, but I did move the scroll and reset them back to the original.   Hasn't shut off again.... yet.   Will re-post with follow-up one way or the other.   Thanks.

  • Why does my wireless keyboard keep shutting off?

    Why does my wireless keyboard keep shutting off?
    It is not the batteries.

    More experience leads me to believe the problem is with the new iMac.  If I get the network going by turning AirPort Extreme power off, then on, I see a good signal at my iMac. Experience shows the network drops off after several hours. But yesterday I turned the iMac off, and the network remainded up (I could see it on my iPhone and iPad) throughout the night.  That's the first time that has happened since I got the new iMac.  Never had this issue with the old machine. I transferred all file to the new machine from a Time Machine backup that was up-to-date.  Am working with Apple support. They had me do a re-boot of the AirPort and will call back tomorrow AM to learn it did not solve the problem, but turning off the iMac does.  Darn.

  • Why does my iPad mini keep shutting off every two seconds?

    Why does my iPad mini keep shutting off every two seconds?

    I doubt that anyone here can answer that question with any validity...
    That being said, try to reset the device:
    *Device reset*
    Device Reset (won't affect settings/data/music/apps/etc)
    1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
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  • Why does my macbook pro retina display shutdown while entering the administer account

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    Please read this whole message before doing anything.
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  • Why does my Macbook Pro keep randomly shutting off with or without the adapter?

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    Step 1
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    Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
    Step 2
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  • Why does my macbook pro keep freezing and rainbow disk appears?, Why does my macbook pro keep freezing and rainbow disk appears?

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    Can you tell us how much RAM  (Memory) you have? It's listed by clicking on the  in your title  bar....go to About This Mac and it's in the 1st window.
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    DALE

  • Why does my AirPort Extreme keep shutting off?

    My AirPort Extreme keeps shutting off randomly can any one help?
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    That is  a RAM issue, do you have any spare ram you can swap to confirm?  Possible causes:
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