Why does my MacBook Pro retina running 10.8.2 freeze upon wake?

This has happened at least twice: upon being awakened, the backlight of my MBP retina is on (the Apple logo is visible, but nothing is displayed on the LCD), the cursor is spinning but won't move, and touching the keyboard keys results in a system beep. The only solution is to hold down the keyboard power button.
Other freezes are occurring as well. There's no apparent disk directory damage as of yet (according to Disk Utility). I've ran Apple Hardware Test in loop mode just now (60 times), but it found nothing. Also has my local Apple Store run diagnostics overnight a few weeks ago, and nothing was found.
The only other variable I can think of is that once a day, I disconnect the MBP-r from a 27" Apple Cinema Display (display port model, not Thunderbolt) before going to work and reconnect it when returning home. Today the freeze happened when I reconnected the MBP, but the first freeze happened while at work.
Since I know that some are using Mountain Lion trouble-free (even MBP-r models), could these freezes the result of an interaction between hardware and software (i.e. a bug), or is are they the result of a problem with my user account?

Hello:
If your computer is in warranty, I would take it into an Apple store for diagnosis.  What you describe should not happen.
Barry

Similar Messages

  • Why does my macbook pro retina display shutdown while entering the administer account

    why does my macbook pro retina display shutdown while entering the administer account

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches. 
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and  Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • What is application memory and why does my macbook pro keep running out of it?

    what is application memory and why does my macbook pro keep running out of it?

    There is excessive swapping of data between physical memory (that is, the memory chips on the logic board) and virtual memory (one or more files on the startup volume.) That activity is relatively slow and causes the whole system to be less responsive. It can happen for two reasons:
              A long-running process with a memory leak (a kind of bug)
              Not enough memory for your usage pattern
    Please note that if the cause is a memory leak, installing more memory will not help. That's likely if you already have more than 4 GB of memory. Tracking down a memory leak can be difficult, and it may come down to a process of elimination.
    These instructions are for OS X 10.9 and later. Some details may be slightly different for earlier versions of OS X.
    When you notice the swap activity, open the Activity Monitor application and select All Processes from the View menu, if it's not already selected. Select the Memory tab. Click the heading of the Real Mem column in the process table twice to sort the table with the highest value at the top. If you don't see that column, select
              View ▹ Columns ▹ Real Memory
    from the menu bar.
    If one process (excluding "kernel_task") is using much more memory than all the others, that could be an indication of a leak. A better indication would be a process that continually grabs more and more real memory over time without ever releasing it. Here is an example of how it's done.
    The processes named "Safari Web Content" render web pages for Safari. They use a lot of memory and may leak if certain Safari extensions or third-party web plugins are installed. Consider them prime suspects.
    Another process often implicated in memory leaks is "inkjet4" or "inkjet8," which is a component of the HP printing software. If it's present, force-quit the process in Activity Monitor to solve the problem temporarily. Empty the print queues in the Printers & Scanners preference pane (which has a slightly different name in each recent version of OS X.) If you don't use an HP printer, reset the printing system. Otherwise, if the problem is recurrent, update the software (which may not help) or contact HP support.
    "Wired" memory should be a small part of the total. That memory is not swapped, but it makes less physical memory available which may then result in swapping. If you have a lot of wired memory, that's usually an indication of a memory leak in a third-party program that modifies the operating system at a low level. Ask for guidance in that case.
    If you don't have an obvious memory leak, your options are to install more memory (if possible) or to run fewer programs simultaneously.
    The next suggestion is only for users familiar with the shell. For a more precise, but potentially misleading, test, run the following command:
    sudo leaks -nocontext -nostacks process | grep total
    where process is the name of a process you suspect of leaking memory. Almost every process will leak some memory; the question is how much, and especially how much the leak increases with time. I can’t be more specific. See the leaks(1) man page and the Apple developer documentation for details.

  • Why does my Macbook Pro Retina's battery drain so quickly?

    Okay so I have Mavericks for my Macbook Pro retina ( I have been hesitant to update to Yosemite because I heard connecting to wifi takes longer and it slows down the laptop but at this point if it improves my laptop's battery life I might update anyway..). It is only about a year old I got it December of  2013. Lately I have been noticing that my laptop's battery has been draining so easily. It usually lasts about 4-5 hours (even thought ideally it would last about 7) but these days it has been lasting me barely 2 hours. How can I fix this? Will quitting applications like Google Chrome make it any better? Are there any apps or anything I can install that can help in extending my Mac's current battery life? Please, help. I really need my battery life to be way better than this :/
    Thank you.

    There are a variety of reasons that will affect battery run time.  Activity monitor may identify some culprits:
    http://support.apple.com/en-us/HT203184
    Google Chrome and its various parts have had a history of compatibility issues with OSX and has often been a resource hog.  I suggets deleting it.  I use Firefox.
    Here are a few Apple support articles, that may assist you:
    https://www.apple.com/support/macbookpro/batteries_power/
    Should you have any AV software or so called 'cleaning' or 'performance' applications, they are also detrimental to MBP operation and that may be relected in battery run time.
    Ciao.

  • Why does my MacBook Pro go back to sleep just after it wakes up?

    My MacBook Pro (OSX 10.7.5, 13" late 2011 model) tends to go to sleep about 15 seconds after it wakes up.  I open the cover, type in my password, pull up email or web browser, and suddenly the screen goes black & the computer is back in sleep mode.  It takes a few mouse clicks or hitting space or return to get it to wake up so I can reenter the password.  After that it seems to work fine.  Any ideas on what might be the problem?

    OS X is not loading for some reason off the drive.
    Normally you would see a gray screen with a spinning circle, but the gray screen splash is held in EFI firmware and loaded first.
    You'll have to run through this list of fixes, see how far you get to resolve your issue yourself, or have to take it in for service/repair.
    Step by Step to fix your Mac

  • Why does my MacBook Pro Retina screen display pixilated graphics when using the finder?

    While this started just after the latest OS X update, each time I use the finder now to locate a graphic to upload, the graphic appears extremely pixelated. It does not matter which application I use to search and upload a graphic file, the graphic appears smaller and bleeds out. I just purchased the new Video Motion Pro video editing software, and every single graphic I upload to this application is pixelated. Has anyone else had any problems with their retina display after the last update?
    Here are some examples of hi resolution graphics that now appear pixelated on my Retina screen:
    http://www.screencast.com/t/dlxwi80x
    http://www.screencast.com/t/WhG1h5dBh
    If anyone is aware of an application or Apple software test that allows me to check my graphic card and retina display, please advise. I have performed multiple disk utility checks, restarts, etc., but nothing seems to help.
    Any assistance would be greatly appreciated!
    Thanks!

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches. 
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and  Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • Why does my macbook pro retina take 30 seconds for me to use it when i open the lid?

    For some reason it takes my macbook like 30 seconds for me to use it when i open the lid.  I cant move the mouse or anything until like 30 seconds go by is that normal or something wrong?  Its the new macbook retina display and never had this problem when i first got it.

    Are you running any applications when you open the lid, specifically any applications that are heavy on GPU usage such as iMovie or Photoshop?

  • Why does my MacBook Pro and Mac Pro keep freezing?

    Why does my MacBook Pro freeze?
    MacBook Pro
    2.4 GHz intel Core2 Duo
    4BB 1067 MHz DDR3
    OSX 10.6.8 Snow Leopard
    I turned it on and I went to safari to look things up. Safari froze and then the whole thing became unresponsive - the mouse could move the cursor but it couldn't open any programmes.
    Tried safe boot several times. No help.
    Tried to repair disc permissions. The first time it got a little way then said 'user stopped repair' or something  - though I didn't touch it. Tried again it got all the way through and said 'repairs complete'. But no help.
    Couldn't clear cache etc as couldn't get to the relevant part to do it.
    Opened in single user mode. Ran the fsck -fy thing twice. First time it said both “The volume appears to be OK” AND “FILE SYSTEM WAS MODIFIED.” In 2nd run it just said  “The volume appears to be OK”. No help.
    Booted it up from the Superduper bootable backup version on a USB external drive. It seemed to boot up ok but then tried to click on something and the same thing happened - spinning beach ball and it just hung.
    Erased hard drive and reinstalled snow leopard but it just does the same thing. Suggesting a hardware issue not software but...the Eerie thing is, we tried backup version on boyfriends Mac Pro and it worked fine on there but 24hrs later his Mac Pro has got exactly the same screen freezing, unresponsive issue. Could this suggest there's something evil lurking on my back up? Can't get an appointment at Genius Bar until next week and need to get some work done, so hoping someone might have some ideas?
    Cheers
    Kerry

    KaiDonald wrote:
    ... does Apple products work much better with using Apple routers?
    While a genuine Apple router is likely to result in success, the reason for having one instead of another product is that it eliminates a lot of uncertainty. For example, we do not know the model D-Link product you have so no one is in position to speculate what the problem might be. Also, it makes support on this forum easier since there are only three AirPort models to choose from and they all work more or less the same.
    Generally speaking your iPods, iPads, MacBooks, and AppleTV ought to work with any router though, provided it is fairly recent and meets accepted industry standards. If in doubt you can purchase an AirPort Base Station, which comes with 90 days of free telephone support. If it does not result in any improvement for you, you can always return it for a complete refund. The return period is 14 days and be sure to keep all material - receipt, box, manuals, etc...
    If you elect this option be sure to follow its installation instructions, the most important of which is to power down your modem prior to connecting the AirPort Extreme, Express, or Time Capsule. All your other equipment will need their network settings adjusted to "forget" the D-Link network and connect to the new one.

  • Why does my macbook pro stop loading the webpage every time i try to access netflix or youtube?

    Why does my macbook pro stop loading the webpage (in safari) every time I try to access netflix or youtube?

    Back up all data before proceeding.
    This procedure will unlock all your user files (not system files) and reset their ownership, permissions, and access controls to the default. If you've intentionally set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it, but you do need to follow the instructions below.
    Step 1
    If you have more than one user, and the one in question is not an administrator, then go to Step 2.
    Triple-click anywhere in the following line on this page to select it:
    sudo find ~ $TMPDIR.. -exec chflags -h nouchg,nouappnd,noschg,nosappnd {} + -exec chown -h $UID {} + -exec chmod +rw {} + -exec chmod -h -N {} + -type d -exec chmod -h +x {} + 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
    You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
    The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.
    Step 2 (optional)
    Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.
    Start up in Recovery mode. When the OS X Utilities screen appears, select
              Utilities ▹ Terminal
    from the menu bar. A Terminal window will open. In that window, type this:
    res
    Press the tab key. The partial command you typed will automatically be completed to this:
    resetpassword
    Press return. A Reset Password window will open. You’re not going to reset a password.
    Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.
    Select your username from the menu labeled Select the user account if not already selected.
    Under Reset Home Directory Permissions and ACLs, click the Reset button.
    Select
               ▹ Restart
    from the menu bar.

  • Why does my MacBook Pro make background music and video quieter when I am on FaceTime?

    Why does my MacBook Pro make background music and video quieter when I am on FaceTime? When my girlfriend and I are trying to watch a movie on Netflix together while on FaceTime my MacBook Pro always decreases the volume of any background sound on my computer so I can barely hear it. Is there a way to fix this? Thank you!

    Have the same issue too. Apple can you please change this annoying feature. You are making long distance relationships more difficult.
    I like how Facetime was with the old iOS, where nothing was dimmed. OR at least maybe if you could give users the option to turn on or off dimming of facetime.

  • Why does my macbook pro "goes to sleep" when charging?

    Why does my macbook pro "goes to sleep" when charging? It is working fine without charging but once I attach the charger to my laptop, it just blacks out or goes to sleep mode and I can't wake it up unless I unpluck the charger.
    I read from threads that it is a logic board problem....How do I solve this problem?

    Try an SMC reset. Follow the method for "a battery you should not remove yourself."
    http://support.apple.com/kb/ht3964

  • Is it ok to instal older versions of Microsoft Office 2008, Adobe Acrobat Professional 8.0, Adobe CS3 on a MacBook Pro Retina running Mountain Lion?

    Is it ok to instal older versions of Microsoft Office 2008, Adobe Acrobat Professional 8.0, Adobe CS3 on a new MacBook Pro Retina running Mountain Lion?

    Is it ok to instal older versions of Microsoft Office 2008, Adobe Acrobat Professional 8.0, Adobe CS3 on a new MacBook Pro Retina running Mountain Lion?

  • Why does my macbook pro get hot

    Why does my Macbook pro get hot while I am only on my email account?  This is a recent change.  It gets too hot too put in my lap.  Is it a battery issue.

    Open Activity Monitor in the Utilities folder.  Select All Processes from the Processes dropdown menu.  Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.

  • Does the Macbook pro retina have the ability to use external speakers

    Does the Macbook pro retina have the ability to use external speakers

    The speakers will have to be externally powered and have internal amplifiers.  Is that the case?
    Ciao.

  • Why does my MacBook Pro spit out a CD

    Why does my MacBook pro eject a CD without downloading it?

    You rip a CD.  You download something over a network connection.
    Could be doing it because the CD is bad.  Test the CD in another computer.
    Could be doing it because the drive is bad or dirty.  Try a drive cleaning disc but don't hold out too much hope.  Try other CDs in the drive to see if it is the drive or that particular CD.
    As with any issue of this sort you have to test each step and component in the process individually.

Maybe you are looking for

  • New to solaris---is update manager working correctly?

    well as my subject says I am new to solaris having put it on an pc bout a week ago. as I am using the "free" verson (not open solaris) I knew I would not be entitled to certain goodies but seem to have run into an issue getting the updates I (presuma

  • Site Editor not working in IE10

    Hi, A client of mine if having trouble using the Site Editor in IE10. He said it opens to a white screen that just says "site editor" in the middle. Has anyone had issues with this, or know if this is a system glitch? Thanks!

  • Forms Personalization:Global variable Error

    Hi, Two Forms one is AR transactions and 2nd is AR TO AP, navigating from ACTIONS menu in Transactions window to call AR TO AP form Have defined Global Variable for Transaction Number in AR R12, AS, Object Type - Global variable Target object - MAIN_

  • Ethernet Adapter

    I have a desktop that i put together myself and the ethernet adapter is not working. I see a yellow mark in device manager but i can not figure out which driver i need or where to download it. the motherboard i have is the Gigabyte GA-990FXA-UD3. I'm

  • XSQL new feature suggestion: transform="url" for xsql:query

    To the Oracle XML developers: I'd like to suggest adding the transform="url" attribute/feature to the <xsql:query> action. This would allow one to transform and/or apply XSLT conditional logic to the posted XML before it reaches the <xsql:query> acti