Why does my new MacBook pro retina with 16gb ram keep randomly freezing

Why does my new MacBook pro retina with 16gb ram keep randomly freezing

Hi ..
A new Macbook Pro should not randomly freeze.
You have 14 calendar days  from the time your items are delivered to initiate a return as noted here.

Similar Messages

  • Why does the new MacBook Pro 13 no longer come with a graphics card?

    Why does the new MacBook Pro no longer come with a graphics card?  Or at least make it so you can opt for one.

    I know how you feel. Your MacBook Pro has integrated graphics 384 MB or 512 MB. If you are a gamer, creative professional or just want more VRAM get a 15 inch MacBook Pro with up to 1 gig of VRAM or a windows gaming laptop with up to 16 gigs of VRAM (a ridiculous amount!). If you get a windows pc, you can always install virtual box. There is no point in buying a 13 inch MacBook Pro unless you need a lightweight laptop with all of the extra "goodies". There is also no possible way to change the graphics unless you know how to "unhook" the card from the processor and install a new one. Sorry for the inconvenience.

  • HT4818 why doesnt the new macbook pro come with the windows installation disc?

    why doesnt the new macbook pro come with the windows installation disc?

    Because it is a Microsoft product. it must be purchased separately.

  • Why is my new macbook pro retina kinda choppy when scrolling safari/etc.?

    why is it that the new macbook pro retina I bought doesn't seem to be scrolling as smoothly as you would think?  Scrolling in safari seems just a bit laggy.  Is this a software issue?  It does this both with the hd400 and 650m.  Hopefully this is a software issue and not the GPU strugging to drive the massive resolution of this display.  I have the 2.6ghz/ mid level config.

    Which resolution are you on?
    I notice when scaled to say 1920x1200, the whole system becomes slightly more laggy, not just Safari. But I think that's because there's also a screen smoothing process just before the images gets shown onscreen otherwise everything would be chunky and jagged.
    I'm on unscaled 2880x1440 retina mode and Safari is super smooth scrolling... not sure whats going on with your computer.
    Do you have any junk apps or processes running in the background by any chance?
    My MBPR is the baseline model with only 8GB ram, OS X 10.8.1 and Safari 6.0 8536.25.

  • New MacBook Pro Retina with NEC 27 inch monitor

    I've got a new MacBook Pro Retina and I'm trying to use it with my NEC 27 monitor. I connected the two via Apple DVI to Thunderbolt adaptor, but I can only get the monitor to operate at 1500 pixels with the MacBook Pro even though my monitor supports 2560x1440pixels. This is really frustrating since I purchase this lapto to use with my monitor. Any advice?  Thanks, Lucian

    When going to the 2560x1440 ( or 1600) resolution you will need the dual-link DVI adapter (along with a dual link DVI cable, of course).   The single link will work...but at lower resolutions. 

  • Why is my new Macbook Pro retina overheating? problems with new update

    Hello everyone i know this question has been asked but with the new updates and all i bought a brand new macbook pro 13 inch retina and i had it only for 3 days and its over heating like crazy i just do google searches and youtube thats it! and i feel the top of my keyboard so hot! and sometimes safari lags a whole bunch it usually freezes or doesnt load or the the page freezes when try to swip back on the pad.
    everything esle works fine its just safari
    is it the latest update or is it my mac?
    any advice or tips please

    Watching YouTube videos can really heat up your computer - that's just a given that everyone experiences. If I do nothing but watch YouTube videos, my MacBook Pro really heats up and the fans go up almost beyond the supposed 'high' of the fans (6202rpms).
    You have 14 days in which you can return the machine you purchased for another machine or a full refund. Since you've some time left, I would first download and install iStat Menus 4 for the trial period so you can let us know what your actual temps are and how fast your fan is running. Post that information and we'll be able to tell you if you're in 'normal' operating range.
    Call back,
    Clinton

  • Why is my new Macbook Pro Retina Display getting so hot?

    I've had my Macbook Pro Retina Display for nearly a week and it works like a dream and I love it.
    However it does get rather hot, around the F keys it's almost too hot to touch, all I use are internet applications and occasionally Spotify and iTunes so it's not like I'm constantly running hefty software.
    I just wanted to check that this is normal as this is my first Macbook, I've been a PC user for 10 years.
    Any help would be appreciated.

    Download iStat Pro and report back with the temp readings.

  • Does the new MacBook Pro come with a free warranty?

    I was wondering if the new MacBook Pro (13 in, i5 Core Processor, Force Touch, $1299.99) comes with a free warranty of some kind. Could someone please help me?

    No, the extended warranty (Apple Care) needs to be purchased within the first year of ownership Of the computer.
    http://store.apple.com/ca/browse/home/applecare

  • Does the new MacBook Pro come with a disk drive

    Hi
    Does the 13" retina display MacBook pros come fitted with a disc drive ??
    Thanks

    No, it does not. However, when you are customizing the MacBook Pro with Retina display on the Apple Online Store, it gives you the option to purchase an external disc drive, AKA the Apple Super Drive. If you are purchasing from an Apple Retail Store, they sell these there, too, so just ask.
    I hope I answered your question.
    Austin

  • Does the new macbook pro 13" with i7 usually heat up a lot?

    Hi Guys, Ive got a brand new 13" macbook pro with the i7 processor. It gets really hot when im doing something simple like watching online videos. is this usual? i only got the machine yesterday

    From a processor standpoint, watching videos is anything but "something simple." Lots of stuff has to happen to make nice movies on-screen. So the answer is "yes"--it's normal.
    The limits on my 13-inch 2012 MBP for core temps are shown as 221F/105C. What you "feel" may be warm but probably not to those levels. Macs are designed to do a safety shutdown if the internal temps get too close to the point of being dangerous.
    When watching videos, place the MBP on a firm flat surface so air gets underneath, and make sure nothing obstructs the hinge area on the back of the case. The air intakes and exhaust are both there. Don;t set it on your lap without a lab board or use it on a blanket of pillow.
    If you wish to monitor your temps in real numbers so you don't have to guess, I recommend this free utility:
    http://www.bresink.com/osx/TemperatureMonitor.html
    i only got the machine yesterday
    If it continues to be a concern to your peace of mind, by all means have Apple check it out. It's under warranty.

  • Why does my new macbook pro have no sound?

    Suddenly my macbook pro lost all sound. the mute is off and the volume is all the way up. I don't understand. Can anyone help?

    Take each of the following steps that you haven't already tried.
    1. Start with the steps recommended in this support article.
    2. Launch the application "Audio MIDI Setup" by entering the first few letters of its name in a Spotlight search and selecting it in the results (it should be at the top.) Select the Output tab. If the Mute boxes are checked, uncheck them. Move the Volume sliders all the way to the right.
    3. If your model has an audio-out (headphone) port, and a red light is coming from it, the internal switch is stuck in the position for digital output. You may be able to free it by inserting and removing a mini-stereo jack of the proper size. Inserting any kind of tool in the port may cause damage that won't be covered by your warranty.
    If there's no red light, the switch may still be stuck in the headphone position. Try to free it the same way.
    4. Disconnect all wired peripherals except keyboard and mouse, if applicable. If more than one display is connected, disconnect all extra ones. Reboot and test.
    5. Boot in safe mode. Don't log in; just reboot as usual when the login screen appears. When you do, make sure the words "Safe Boot" do not appear in the login screen. If they do, the system is still in safe mode and sound won't work.
    6. Reset the NVRAM.
    7. Reset the SMC.
    8. Reinstall OS X after backing up all data. For a possible shortcut, see this thread.
    9. Make a "Genius" appointment at an Apple Store.

  • I'm not able to load windows 8.1 with boot camp on new MacBook Pro retina with on the new mavericks 10.9. If anybody can help? thanks. Michel

    I already spent half a day in order to load windows 8.1 on my new Macbookpro Retina without success. Boot camp not reconize the USD drive with windows 8.1. Is anybody able to help me?

    I already spent half a day in order to load windows 8.1 on my new Macbookpro Retina without success. Boot camp not reconize the USD drive with windows 8.1. Is anybody able to help me?

  • Why does my new macbook pro display the message "startup disk is full" when i have less than 50 gb used on a 500 gb hard drive?

    This is really a problem since i need to save stuff for school work and i can't currently do that.

    It happens anytime I log in, try to save something, or open a new application that may require me to save something. Any advice would be helpful

  • Lightroom CC burning through RAM and pushing up CPU usage above 400% (MacBook Pro Retina, 15", 16GB RAM, Top Spec)

    So as the new version of LR was released I've upgraded to CC. LR CC was running really slow compared to LR 5.6 so I disabled graphics acceleration as recommended by a few users here on the Adobe forums.
    Now I'm having a problem that whenever I start editing in the basic tab on the develop module, LR CC sucks all my RAM (all 16GB according to memory clean/activity monitor) and my CPU goes into overdrive (I clocked it over 400% on average using Activity monitor app). The fans start spinning up and the laptop starts heating up. As soon as I close the develop module it goes back to normal. I pretty much can't edit anything in LR at the moment. Photoshop CC in contrast runs like a rocket ship, with none of the issues described above.
    Anyone else experiencing this?
    I've had a look at limiting the RAM usage for Lightroom but there doesn't seem to be a menu option for it.

    She's flying! Thats on the down cycle too. I couldn't catch it fast enough but it was over and above 600 at one point.

  • New MacBook Pro (retina) eating up Storage

    I synced my new Macbook Pro retina (with 124GB Flash Storage) with my old MacBook (from 2006, with added storage of up to 200GB). Before syncing I removed all photo's, videos, music etc, to make sure there was as much space as possible.
    I had about 20GB of space on there, but through usage it has now gone down to 200mb, if there is a large looking file I delete it, but it keeps filling up again almost to the point where the computer is unusable.
    I think it might be something today with my Outlook Database (I installed my Office 2011, and it took the info from my Entourage 2004.)
    Does anyone know anything like this?
    I think I might have to scrap my profile and start all over again.
    Any help greatly welcomed.
    Thanks.

    You may be using IMAP, but it may be set to cache locally (I do this intentionally in Apple Mail so I can read IMAP emails when not connected to the Internet).
    If it's doing that, you've probably got a huge email cache, including attachments, inside that Main Identity database. Unfortunately I don't know if the database can be compacted/optimized, but you might want to look into that possibility on the Microsoft support site.
    Because I am not familiar with the inner workings of the user identity database, I do not know how it stores cached of documents from other Office apps like Word or PowerPoint, I'm only bringing that up as something you might want to research as well since 40GB seems to be a lot for just emails. I'm sure you're not the first to run into this.
    (Edit) I just looked at mine. I use Word and Excel but not Entourage/Outlook. My Main Identity is about 30MB, if you want to use that as another data point. Not gigabytes...megabytes.

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