Why does my one year old mac keep giving me the spinning wheel

My Mac runs slow and is constantly giving me the spinning wheel. It is only a year old. I don't know very much about computers so please help!

http://www.thexlab.com/faqs/sbbod.html

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Why does dvd on my new iMac keep giving me the notice, DVD player closed unexpectedly whenever I try to open it or load a dvd?

I have had my imac a couple of days and when i went to play a dvd for my OU course I could hear the disc spinning then it stopped and told me "DVD player stopped unexpectedly"
Its my first Apple product other than my iPad 3 so I'm a little bit lost at how to fix it -.-

You coud try this reset
SMC RESET
http://support.apple.com/kb/HT3964
Shut down the computer.
Unplug the computer's power cord and ALL peripherals.
Wait 15 seconds.
Attach the computers power cable.
Wait another 5 seconds and press the power button to turn on the computer.
It is the 5 second timing that initiates the reset.
Sometimes it helps, also make sure the DVD is impeccably clean.

HT202159 I bought the UnZipper, vV1.0.00 (4+) , couldn't download (it reported an error in the end), didn't install it but still, I was charged by you. Also I can't update "The Unarchiver", could I have any problems with my Mac? It's a one-year-old Mac P

I bought the UnZipper, vV1.0.00 (4+) , couldn't download (it reported an error in the end), didn't install it but still, I was charged by you. Also I can't update "The Unarchiver", could I have any problems with my Mac? It's a one-year-old Mac Pro Laptop. Could you help me please?

Check under App Store/Purchases for your purchase. Install it from there again. ... Hopefully you did buy this from Apple's App Store, right!

I bought the UnZipper, vV1.0.00 (4 ) , couldn't download (it reported an error in the end), didn't install it but still, I was charged. Also I can't update "The Unarchiver", could I have any problems with my Mac? It's a one-year-old Mac Pro Laptop

I bought the UnZipper, vV1.0.00 (4+) , couldn't download (it reported an error in the end), didn't install it but still, I was charged. Also I can't update "The Unarchiver", could I have any problems with my Mac? It's a one-year-old Mac Pro Laptop. Could you help me please?
Mac Pro, Mac OS X (10.6.8)

Check under App Store/Purchases for your purchase. Install it from there again. ... Hopefully you did buy this from Apple's App Store, right!

Hey guys, i have a one year old Mac desktop which has become incredibly slow over time. Strange thing is that I have not downloaded anything save for install Windows for Mac. Storage wise the bulk of my info is stored on hard external drives. Can someow

Hey guys, i have a one year old Mac desktop which has become incredibly slow over time. Strange thing is that I have not downloaded anything save for install Windows for Mac. Storage wise the bulk of my info is stored on hard external drives. Can someow

Hardware Information:
          iMac - model: iMac11,2
          1 3.2 GHz Intel Core i3 CPU: 2 cores
          4 GB RAM
Video Information:
          ATI Radeon HD 5670 - VRAM: 512 MB
System Software:
          Mac OS X 10.6.8 (10K549) - Uptime: up 0:2:53:43
Disk Information:
          WDC WD1001FALS-40Y6A0 disk0 : (931,51 GB)
                    (null) (disk0s1) <not mounted>: 200 MB
                    Macintosh HD (disk0s2) /: 931,19 GB (894,98 GB free)
          OPTIARC DVD RW AD-5680H
USB Information:
          Apple Inc. iPad
          Apple Internal Memory Card Reader
          Apple Inc. BRCM2046 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple, Inc. Keyboard Hub
                    Apple, Inc Apple Keyboard
          Apple Computer, Inc. IR Receiver
          Apple Inc. Built-in iSight
FireWire Information:
Kernel Extensions:
Problem System Launch Daemons:
                 [failed] com.apple.suhelperd.plist
             [not loaded] org.samba.winbindd.plist
Problem System Launch Agents:
                 [failed] com.apple.Kerberos.renew.plist
Launch Daemons:
                 [loaded] com.adobe.fpsaud.plist
                 [loaded] com.microsoft.office.licensing.helper.plist
                 [loaded] com.rim.BBDaemon.plist
                 [loaded] com.zeobit.MacKeeper.AntiVirus.plist
Launch Agents:
                 [loaded] com.rim.BBAlbumArtCacher.plist
                 [loaded] com.rim.BBLaunchAgent.plist
User Launch Agents:
                 [loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
                 [loaded] com.zeobit.MacKeeper.Helper.plist
User Login Items:
          iTunesHelper
          BlackBerry Desktop Software
          Bluetooth File Exchange
          Garmin ANT Agent
          Dropbox
3rd Party Preference Panes:
          Flash Player
Internet Plug-ins:
          AdobePDFViewer.plugin
          AdobePDFViewerNPAPI.plugin
          Flash Player.plugin
          FlashPlayer-10.6.plugin
          GarminGpsControl.plugin
          iPhotoPhotocast.plugin
          JavaAppletPlugin.plugin
          QuickTime Plugin.plugin
          SharePointBrowserPlugin.plugin
User Internet Plug-ins:
Bad Fonts:
          None
Top Processes by CPU:
Top Processes by Memory:

HT2305 I want to upgrade IMovie, IPhoto, Garageband and ITunes. My MacBookAir is one year old. But what are the prices for updates?

My MacBookAir is one year. I want to upgrade IMovie, IPhoto, Garageband and ITues, But What are the prices for these upgrades. How do I get around?

Actually, if you are updating the free iLife apps (iPhoto, iMovie & GarageBand) that came with your new Mac, the updates are free. Only if you are upgrading to newer major paid versions would you be charged.
iTunes is always free, but is located in Apple Downloads, not the Mac App Store;
http://support.apple.com/downloads/

Every time I do something on my Mac Mini I get the spinning wheel it has always done this even with the upgrade to Yosemite

Every time I do anything on the Mac Mini ,I get a spinning rainbow wheel .I have upgraded to Yosemite but it has done this all along .Any ideas ?

Problem description:
overtime I do something I get the spinning rainbow wheel
EtreCheck version: 2.0.11 (98)
Report generated November 23, 2014 at 11:39:50 AM EST
Hardware Information: ℹ️
Mac mini (Mid 2011) (Verified)
Mac mini - model: Macmini5,2
1 2.5 GHz Intel Core i5 CPU: 2-core
16 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1333 MHz ok
BANK 1/DIMM0
8 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6630M - VRAM: 256 MB
SA300/350/360 spdisplays_1080p
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: one day 19:4:8
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Mac (disk0s2) / [Startup]: 499.25 GB (196.65 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Inc. iPad
Apple Computer, Inc. IR Receiver
Canon MG2200 series
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/MacKeeper/AntiVirus.app
[not loaded] net.kromtech.kext.AVKauth (2.3.6 - SDK 10.8) Support
[loaded] net.kromtech.kext.Firewall (2.3.6 - SDK 10.8) Support
/System/Library/Extensions
[not loaded] com.microsoft.driver.MicrosoftMouse (8.2) Support
[loaded] uk.co.linn.songcast (4.3.7) Support
/System/Library/Extensions/MicrosoftMouse.kext/Contents/PlugIns
[not loaded] com.microsoft.driver.MicrosoftMouseBluetooth (8.2) Support
[not loaded] com.microsoft.driver.MicrosoftMouseUSB (8.2) Support
Startup Items: ℹ️
comapcpcpestart: Path: /Library/StartupItems/comapcpcpestart
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[running] com.kodak.BonjourAgent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[failed] uk.co.linn.KazooServer.plist Support
[failed] uk.co.linn.songcast.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.audirvana.Audirvana-Plus.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.zeobit.MacKeeper.AntiVirus.plist Support
[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist Support
[running] uk.co.linn.KazooServerDaemon.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[invalid?] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
[invalid?] com.genieo.completer.download.plist Support
[invalid?] com.genieo.completer.update.plist Support
[loaded] com.kodak.KODAK AiO Annual Opt.plist Support
[loaded] com.kodak.KODAK AiO Firmware Updater.plist Support
[loaded] com.kodak.KODAK AiO Software Updater.plist Support
[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist Support
[running] com.zeobit.MacKeeper.Helper.plist Support
[invalid?] jp.co.canon.Inkjet_Extended_Survey_Agent.plist Support
[invalid?] org.the-hardings.ChorusDaemon.plist Support
[invalid?] org.the-hardings.ChorusServer.plist Support
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
EPPEX Plugin: Version: 10.0 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 Support
Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User Internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.6 Support
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
Picasa: Version: 1.0 - SDK 10.4 Support
Unity Web Player: Version: UnityPlayer version 2.6.1f3 Support
StartMeetingPlugin: Version: 1.2.2 - SDK 10.8 Support
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Java Support
Linn Songcast Support
Time Machine: ℹ️
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Mac: Disk size: 499.25 GB Disk used: 302.60 GB
Destinations:
Seagate Expansion Drive [Local]
Total size: 2.00 TB
Total number of backups: 10
Oldest backup: 2014-09-16 12:59:42 +0000
Last backup: 2014-11-16 15:06:18 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 499.25 GB X 3)
Top Processes by CPU: ℹ️
      5% WindowServer
      2% sysmond
      0% fontd
      0% AppleSpell
      0% Activity Monitor
Top Processes by Memory: ℹ️
258 MB mds_stores
258 MB AntiVirus
172 MB com.apple.WebKit.WebContent
155 MB softwareupdated
103 MB MacKeeper Helper
Virtual Memory Information: ℹ️
9.51 GB Free RAM
3.85 GB Active RAM
2.26 GB Inactive RAM
1.56 GB Wired RAM
5.00 GB Page-ins
143 KB Page-outs

Why does my 3-year old MBP shut down and not start?

I have a mid-2010 MPB running Mt Lion and it is giving me fits. It consistently shuts down for no reason. I have taken it to the Genius bar and been told that I should add additional memory, so I have doubled the RAM with a new unit. The problem is that did nothing. I keep having to restart and now it seems not to want to start at all, so I can't do anything or learn anything. I have the basic MBP but I have 2011 Office for Mac and the other basic apps on board. Any ideas?

Hello peterdowning
Start with the troubleshooting steps in the article below to try and resolve the start up issues.
Resolve startup issues and perform disk maintenance with Disk Utility and fsck
http://support.apple.com/kb/ts1417
Regards,
-Norm G.

I installed Mountain Lion on my one-year-old MacBook Pro and now the fan runs every time I use it. That very seldom happened before. Does Mtn Lion ,ake it work harder? If so, can I go back to the old OS for some peace and quiet?

This is my first time trying to post a question so I'm not sure I did it correctly...

Hi JoeyR. Well, according to this link at the Apple Store, OS X Moutain Lion became available in July and I downloaded it for $19.99. I figured I would do that before renewing my Norton security SW. Are we talking about the same thing?
http://www.apple.com/osx/

Why does my Yahoo and Facebook account keep resetting in the 2nd profile I created?

I have 2 profiles, one for my wife and one for me. When either of us in on profile 2, our Yahoo and Facebook accounts keep logging us out. I was just on Facebook writing a response to a friend and I get a "Your not logged in" message pop up and it logs me out. SO I go to my Yahoo account tab and it's telling me to "Sign in" after I was already signed in. This doesn't happen on profile 1. Have had this set up for years. It just started doing this recently (the few weeks). How can I fix this.

You can only log in to one profile at the time in a specific Firefox session.<br />
It doesn't help to open another window because you are still in the same session and use the same cookies from the first account you logged on to.
If this does happen with a second Firefox profile then you may have to check the connection settings used in that profile.
*Tools > Options > Advanced : Network : Connection > Settings
*https://support.mozilla.org/kb/Options+window+-+Advanced+panel
If you do not need to use a proxy to connect to internet then try to select "No Proxy" if the "Use the system proxy settings" setting or one of the others doesn't work properly.
See "Firefox connection settings":
*https://support.mozilla.org/kb/Firefox+cannot+load+websites+but+other+programs+can

Why does my MacBook hang? It's boring watching the colour wheel spin endlessly.

My wife and I have matching MacBooks. We are having problems with system hangs. These occur mostly when working in the finder. The system hangs when using scrollbars, clicking on files to open an app, using command tab to scroll through apps, opening new finder windows etc. These problems havebecome so bad that I am considering buying a windows laptop because we can't get any work done. We've tried Disk Utilities, Disk Warrior, MacKeeper, System reinstalls zapping the PRam etc. Nothing really helps. We did find a couple of files infected with windows trojans but even after deleting them the problems continue.
I've read in a few posts about overheating causing these problems and tried installing smcFanControl, but it would not launch after installation.
After being a Mac addict since my 7100 I am now considering going to windows I am so ****** with this MacBook.

Well, MacKeeper can inflict damage to your system:
MacKeeper is highly invasive malware that can de-stablize your operating system. It is also unethically marketed and a rip-off.
Further opinion on it and how to uninstall MacKeeper malware:
http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/
This is also worth reading:
http://www.reedcorner.net/news.php/?p=245
How much free space do you have left on your hard drive?

Safari keeps giving me the coloured wheel in facebook games

Hi
If I have 2 tabs open in safari and try to open 2 facebook games like farmville and hidden chronicles I get the coloured wheel and safari locks up and I have to force quit.
Should I download flash player or not?
any help appreciated
thank you

Only download Flash from http://www.adobe.com/

My Macbook Pro keeps getting the spinning wheel...

Hello there.
This seems to be something thats asked about quite often. I wanted to see if there was something I could do to fix this problem without having to go to Apple. and if not, it is what it is. ....I have a Macbook Pro, bought it in 2011...has really never ever given me any issues, I havent really been using it all that much like I used to but I'll be using it alot more now that Ill be returning to college...I will say, its usually worse with safari. With Google Chrome it isn't quite as bad.
It's just been real slow lately, usually freezes up, then the spinning wheel pops up, usually doesnt go away, sometimes does...usually doesnt though...If the spinning wheel doesn't show up, another thing that may happen is if I hover over an app, say itunes or google chrome, the icon of the app will enlarge like it normally does, but when I scroll away and as the cursor goes away from the icon, the icon stay enlarged, and doesnt allow me to double click it or really anything...that doesnt happen quite as often as the spinning wheel though
so yeah, id like to know if this is fixable...I've considered calling Apple they're very helpful but i Figured i'd give this a try...
I'm not really sure what specific info you may need to be able to help me, like i said its a 2011 Macbook Pro, apparently Memory 4 GB (from about this mac) ,
any recommended apps to download ? or anything ?
thanks so much, any help or suggestions at all will be highly appreciated
Sorry for rambling.

Avoid third party so called Mac cleaning utilities. They can more harm than good. Your Mac runs maintenace in the background for you. There are other reasons why you see the spinning beach ball.
Not enough free storage space slow your Mac down.
Click your Apple menu  top left in your screen. From the drop down menu click About This Mac > More Info > Storage
Make sure there's at least 15% free disk space.
If it's not a disk space issue, a Safe Mode boot deletes system caches that may help.
Startup your Mac in Safe Mode
A Safe Mode boot takes much longer than a normal boot so be patient.
Once you are in Safe Mode, click the Apple  top left in your screen. From the drop down menu click Restart.
See if that makes a difference.

My computer is extremely slow, with the rainbow wheel appearing with every click. It is one year old, and has all the most recent updates. Why is it so painfully slow?

My computer is extremely slow, with the rainbow wheel appearing with every click. It is one year old, and has all the most recent updates. Why is it so painfully slow?

That sounds horrible. There are a number of reasons it could occur.
The first thing to do is ensure you have adequate backups, because what you describe can be a symptom of impending disk failure.
To help determine the possible causes of this behaviour read the following. None of what follows is intended to fix anything, but it will provide the additional information required to advance troubleshooting. There are four separate parts to it; read everything first.
Boot OS X Recovery by holding ⌘ and r (two fingers) while you start your Mac. At the Mac OS X Utilities screen, select Disk Utility. Select your startup volume (usually named "Macintosh HD") and click the Repair Disk button. Describe any errors it reports in red. If Disk Utility reports "The volume Macintosh HD appears to be OK" in green then you can be reasonably (though not completely) assured your hard disk is in good working order.
When it finishes restart your Mac and test again for operation. If it's still not behaving as you expect it should, please post the results of EtreCheck in accordance with the following instructions:
Apple Support Communities contributor etresoft wrote a very useful app to quickly gather certain system information that may help point to a cause of this problem. Read about it here. It contains a link to download EtreCheck. Don't download it from anywhere else (such as may be found by following the results of an Internet search).
Click Open - etresoft contributes to this forum frequently and can be considered a trustworthy developer.
It will take a moment to run as it collects its data.
Copy and paste its output in a reply.
Do not be concerned about anything that says "Problem" or “failed” or anything else that may appear in red.
EtreCheck was designed to remove any personal information (such as your computer's name and serial numbers) but if you see anything that looks like an email address or any other personal information that should not be divulged to others, please delete or obscure that information when you post the reply.
When you are finished with EtreCheck, quit the program. It occupies very little space, and you can keep it or drag it to the Trash as you wish.
After completing the above please determine if the problems also occur in "Safe Mode":
Safe Mode or "Safe Boot" is a troubleshooting mode that bypasses all third party system extensions and loads only required system components. Read about it: Starting up in Safe Mode
You must disable FileVault before you can start your Mac in Safe Mode.
Starting your Mac in Safe Mode will take longer than usual, graphics will not render smoothly, audio is disabled on some Macs, and some programs (iTunes for example) may not work at all.
Merely starting your Mac in Safe Mode is not intended to resolve the problem, it's to observe its performance without certain additional components.
To end Safe Mode restart your Mac normally. Shutdown will take longer as well.
System performance problems for reasons that cannot be isolated to any other cause justify an SMC reset. Be sure to read the procedure carefully and follow all the steps exactly as written, even if they seem inapplicable or trivial.

My iMac is less than one year old. Without warning, the screen suddenly goes black. It used to happen occasionally, but is now happening all the time without warning. What is Apple doing to correct the problem?

My iMac is less than one year old. Without warning, the screen suddenly goes black. It used to happen ocasionally, but now it happens all the time. Numerous people have posted about this issue. Why hasn't Apple solved the issue. For what I paid my computer, I expected more from the product than I have gotten. I was a PC person for years and most of my associates told me that I needed to get a mac...I am starting to regret having taken their advice.

Sorry you're having this problem.
A few years ago we had a similar issue on one of our machines, it was an early MacBook. Ended up being a cracked circuit connection on the motherboard. Changes in temperature caused the crack to expand and contract resulting in a shut-down followed by an automatic reboot. Sometimes over-and-over. I understood from AppleCare at the time that those symptoms could have also been any number of things including a intermittent issue with a powersupply.
If you take it back to the Apple Store at some point, I would ask them to have it run some CPU intensive tasks that closely resemble what you are doing when the screen goes black. It took us several try's to find the problem. Calling AppleCare each time to discuss it and troubleshoot before making the trips to the Apple Store really moved things along. In fact, it wasn't until the Apple Store had cracked the case from the inside that things kicked into a higher gear and AppleCare phone support sent out a pre-paid FedX package to send it to a refurbishing facility. Never a problem since and I know the people who have the machine today.
PS Can identify with the trip to the Apple Store, our closest one is in Knoxville, 2hrs from us.

Why does my one year old mac keep giving me the spinning wheel

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