Why does my page open in Japanese when I sign on to AT&T

Often, but not every time, when I sign on to my AT&T the page opens with Japanese, or some other Asian langauge. WHY and how can I stop this??

Reload web page(s) and bypass the cache.
* Press and hold Shift and left-click the Reload button.
* Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
* Press "Cmd + Shift + R" (MAC)
You can check the encoding and make sure that it is set to UTF-8 or a Western encoding and not to an UTF-16 encoding.
*Firefox > Web Developer > Character Encoding
*View > Character Encoding

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Why does my page open in Japanese when I sign on to AT&T

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