Why does my palm pre not covered under the one-year manufacturer warranty?
Hello Palm,
I bought one Palm Pre last month for my brother in China who is a big fan of Palm devices. However, the second week after he got the phone, the phone got very hot once he switched on and he can't access the internet. He doubted the chip of the phone was defective which causes the heat.
I called Palm Pre customer service in California several times and finally connected to a lady. She said since the phone was used in China and didn't come with a carrier number, they can't repair it and she suggested me upgrading the system. I don't understand why this phone was not covered by the one year manufacture warranty. The lady was not able to give an answer. So I am asking here to expect to have a reasonable one.
I am really frustrated by this phone problem and need a positive feedback.
Thanks
Peggy
Post relates to: Pre p100eww (Sprint)
I think their "refurbished only after 30 days" policy is ridiculous. The phone is less than 2 months old, and now I have to settle for a refurb when there's more than one thing wrong with the phone. It freezes, turns off, and restarts even with light usage. It heats up to the point of turning itself off and not coming back on. the speaker just blew, and with the slider open and shut, it wobbles all over the place. This is a great phone, packed with features, although video and/or sound recording would be nice. It is a true all in one device, and does everything. It's just not well made, and the replacement policy stinks. Next time I want a used ph one, I"ll get one on craigslist. I had LG's for the last 7 years, and had a problem once, about a month before the warranty was up, and they sent me a brand new phone. can't see me sticking with palm in the future, unless they fix all the issues with this phone.
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Is a cracked screen covered under the one year warranty?
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If your iPod Touch, iPhone, or iPad is Broken
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You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
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Sorry to hear about your experience at the store. You can leave feedback here:
http://www.apple.com/retail/feedback/
To address the issue with the iPod, if you haven't already done them, I'd like to supply you with the recommended troubleshooting steps for when you see that red "X" icon on your iPod:
Restore iPod from Disk Mode
Disconnect iPod from your computer.
Manually put iPod into Disk Mode.
Open the latest version of iTunes and connect iPod.
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Apple Retail Store
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via: iPod Displays a Red "X" Icon
http://support.apple.com/kb/TS1463
If you already went through those steps and are seeking service, every iPod comes with a one-year limited warranty and 90 days of complimentary telephone technical support. You can read more about it here, and follow the below link to find out how to get service:
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
Best,
Delgadoh -
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tjyambor wrote:
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Envoyé depuis Molto pour iPad
Message transféré:
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À: [email protected]
Objet: Re: Why does my exported PDF not look like the original?
Stop Mdr
Envoyé depuis Molto pour iPad
De: Test Screen Name
Envoyé: jeudi, février 12, 2015 10:31 AM
À: René Allamelle
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