Why does my phone show "blocked" instead of callers numbers

Many thanks for all your help before, i have now had a chance to read most of the manual but I am having calls showing "blocked", I have never blocked any calls, are my callers hiding their number?
It is not life threatening but very annoying, any help from anyone again would be greatly appreciated.

Try going to Settings>Messages>Receive At>Caller ID, if your email address is select here select your phone number instead.

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Welcome to our family. We want you to be able to enjoy all the services we provide and we definitely need to address this. Do you receive/make calls without problems? Are you able to receive messages with your contacts' number? Are you using iMessages? If so, go to Settings>Messages>Send&Receive>only your phone number should be enabled.
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Why does my phone show "blocked" instead of callers numbers

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