Why does my Premiere Elements 10 for mac freeze?

Why does my Premiere Elements 10 for mac freeze (makes spinning circle loading) and doesn't stop when I am asked to select my country/region? I already had trouble downloading it originally because there was an error downloading, and then the following image happens (note: the screenshot couldn't capture the spinning circle freeze, but just look at the "application not responding" message below):
Why does this happen? I downloaded and opened photoshop elements 10 (that came with the bundle) fine, but I can't open this.
For reference, I am using a mac book pro from 2012 that is 64bit on OS X 10.8.5.
Edit: Also, for the aforementioned error that I was getting earlier when installing, I would try to install and then half way through it said that the download failed. I had to follow the second method to fix in this link:
http://helpx.adobe.com/premiere-elements/kb/updated-installation-instructions-premiere-ele ments.html

1000
I do not think we are in sync yet, but I will need to sign off soon. It is about 1 am where I am.
1. Not sure what you mean by 2 warranty licenses that the CD comes ith in the package.
If you purchased the Premiere Elements 10 Mac in boxed packaging, then you should have an installation disc and a purchased serial number. You cannot lose that. You can install and reinstall the program when you need to do so. There is no limit on uninstalling or reinstalling. The only limit is Adobe allows you to have your purchased serial number on no more than 2 of your computers. We can talk about it some more if necessary but there is a distinction between Deactivate and Uninstall. There has not been a limit on Deactivations in years.
Another approach if you think your installation files or disc is corrupt is to download tryout files from the following web site and then install from them and insert you purchased serial number at installation.
http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l
You have to read the Note: Very Important Instructions very carefully otherwise you end up with Access Denied.
If you think that we are now in sync, then I would suggest
a. Delete the preference file (settings file)
or
b. Deactivate, uninstall, ccleaner run through, reinstall as per your instructions that worked for you.
I will be watching for further details in the morning. Hopefully some of the Premiere Elements Mac users will join the thread to give the Mac perspective to the situation.
Thanks.
ATR

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