Why does my printer say its off line

My printer HP Photosmartt C6300 keeps saying off line.   I tried unplugging it, unplugging router and it still reads off line. I just installed new ink cartridges.

Running the diagnostics at http://www.hp.com/go/tools may help resolve the issue.
Bob Headrick,  HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Similar Messages

  • Why does my printe say "used supply in use/:

    why does my printer say used supply in use?  And I can't print anything

    Pretty sure its to make sure you don't get good use out of your cartridges... basically this company trying to get 10 cents a print out of you
    After 1100 prints, regardless of how much ink used, if you take it out (the genuine 85a) at this point and put it back in, say after a jam or you want to shake it, it tells you have a used cartridge, i have tested continually using this, and got 500 more prints, with an annoying nag that you cant stop from every page printed. you have to take it out because this printer is notorious for a section ink don't get too, even though there probably is over 50% of ink left in it.. you take it out and shake it and can print, hundreds and hundreds of more pages... but after the 1100 point mark, since the printer tracks statistics it goes into this "used mode" so averages of prints won't go up... im pretty sure its devious code... but what do i know.. i just wont be getting new HP printers.. they claim it can cause damage.... the heads are on the toner cartridge... if its damaged the cartridge is replaced and thats that... so their warnigs are smoke and mirrors..

  • Why does my printe say "used supply in use" 1217nfw

    Why does my printe say "used supply in use" model m1217nfw

    Hello,
    The "Used Supply in Use" means that the printer believes the toner cartridges installed in the printer have been previously used in another printer.
    Have you recently changed the toner cartridge on this printer? Are you having issues printing?
    Remember if you find any of my post helpful or want to say thanks make sure to click the white star under my name to give me Kudos.
    I really appreciate it!
    You should be able to still print without problems even though the message comes up.
    THX

  • Why does my iphone says its blocked and nothing appears on the screen

    why does my iphone says its blocked and nothing appears on the screen

    Its completly black on the screen and there is a voice saying the screen is blocked nothing seems to work to put the screen on it asks for a code but i cant see any numbers on the screen

  • HT4623 why does my ipad say its ios is up to date but i havent updated it to ios7

    why does my ipad say its ios is up to date but i havent updated it to ios7

    First generation iPads cannot be upgraded to iOS 7.  Which generation do you have?

  • Why does my printer say "offline" sometimes and won't print?

    Why does my printer say "offline" sometimes and won't print?

    Hi - Try following the steps in this document.  It should help resolve the issue.
    Hope that helps.
    Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
    I am an HP employee.

  • Why does my Ipod say its charging when it isn't reseaving any power?

    I read every article on the support part of the apple website and nothing could help me. My Ipod touch is a 3rd generation and has 32 gigs, if thats relavent at all. So, my Ipod has a picture of a dead battery with a lightning bolt on it, and it only shows when its charging. The apple support said that picture means that the Ipod is charging, but is so dead that it cannot function, and to let it charge for 30 minutes and it should be better. It sat on a wall charger (a usb outlet that is plugged into the wall) for 3 days now and theres been no progress. So why does my Ipod say its charging when it isn't reseaving any power?
    I've tried 2 wall chargers, and tried connenting it to all three of my computers, and tried about 4 differant charger cords. On all of them the Ipod says its charging, but it isn't getting any charge. So I don't believe its a severed power cord. I have also reset it a few times, and it won't show the apple sign, only the same battery/lightning picture.

    It could also be the charging circuit in the iPod. The Genius Bar is free. You could try to replace the battery yourself but that may not fix it.
    This site provides instructions and where to get parts.

  • Click wheel, why does it click when its off??

    Ok, so i have an ipod fifth generation (a.k.a. video ipod). When i hold the play/pause button down to turn it off, it turns off fine. But then i spin my finger on the click wheel, and it's still clicking, although its off! Why does it do this?? Is it normal??

    Hi @bobby01,
    Welcome to the HP Forums!
    I'd suggest first, checking that the printer is still connected to your network. To do that, please try Printing a Network Configuration Page. That page will indicate if the printer is still connected to your network or not.
    If the printer is connected, please try this 'Printer is offline' Message Displays on the Computer and the HP Printer Will Not Print document.
    If the printer is not connected reconnect it following the steps in this Setting Up the Printer for a Wireless network for the HP Photosmart Wireless e-All-in-One Printer Se... document.
    Let me know how things go for you
    Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    **MissTeriLynn**
    I work on behalf of HP

  • Why does my printer say it's out of paper when I try to print a photo saved in folders on my compute

    Until recently my printer would print pictures saved up on my computer.  All of a sudden my HP Photosmart C6380 All-in-One won't print.  The photo tray goes in like it should, full of paper, but in a few seconds comes back out and the screen as well as the printer says that it is out of paper.  What can I do to fix this problem.

    Hi - Try following the steps in this document.  It should help resolve the issue.
    Hope that helps.
    Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
    I am an HP employee.

  • Why does my printer say off line?

    I hae a photosmart Premium C309A
    It worked fine for a few weeks then IT STOPPED PRINTING OR SCANNING.
    I have tried many times and I can't get it to print or fax.
    I think it is HORRIBLE of HP not to have a functional phone assist since this is OBVIOUSLY
    a recurrent problem since so many people are reporting the SAME problem.
    So do I really have to uninstall, etc every time I move my lap top?
    wtf?
    I HATE HP.
    I tried to use the disc print option and the soft ware is REALLY BAD. Like TERRIBLE. you have NO CONTROL over
    the imagery except to drag in something already formatted, but then you have the SIZE problem. 
    I am a professional video maker and was excited about this machine. But I ended up having to buy an Epson to do the
    discs as their software for designing the discs is completely superior.
    WHAT IS REALLY UPSETTING IS THAT YOU HAVE NO PHONE CONTACT THAT WORKS. I SAT THROUGH TWO HALF HOUR PHONETREES AND GOT CUT OFF BOTH TIMES.
    I WILL NEVER NEVER NEVER BUT ANOTHER HP PRODUCT.
    THIS SUCKS.
    DEEDEE HALLECK
    DEEP DISH TV

    Which country are you located in, and what number did you call?
    Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
    Click on the BLUE KUDOS button on the left to say "Thanks"
    I am an ex-HP Employee.

  • Why does my video say its turned off on Skype?

    I can see the other person but they cant see me. When i click the video button it says your video is turned off and i cant get it on.. how can i get it on?

    Running the diagnostics at http://www.hp.com/go/tools may help resolve the issue.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Why does my printer say out of paper when there is a full stack?

    When I try to print from my printer it will say "Out of Paper" even though there is a full stack of paper in the printer. I tried lowering the stack to see if that would work and it didnt. How do I fix this problem?

    Please read this post then provide some details.  What printer model? (There are a number of Photosmart Premium models).  
    The troubleshooting steps here may help.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Why does my computer say its connected through wi-fi but wont open a web page, why does my computer say its connected through wi-fi but wont open a web page but will work if im hardwired into the internet

    my computer is showing full connection through the airport but wont open any web pages it says it is not connected to the internet... When i hard wire the internet in with the cord it works just fine so i think i somehow messed up or turned of my wi fi capability but i show my airport is on

    Your computer is showing it's connected to the Wifi router all right, but perhaps the router isn't connected to the Internet.
    If your connecting the Ethernet cable directly to the modem and resetting it, bypassing th erouter and then getting online, fine that's good.
    If your connecting to the router directly and getting on the Internet fine, it means the router is connected to the Internet.
    If the last one is true then likely what has occured is your DCHP lease is expired because your computer doesn't have the right time and date as the router, it's showing a good signal but your not connecting.
    Open System Preference and check the date and time and set it to update to Apple's time server for your location.
    Sometimes Apple's time is off, as third party routers get their time elsewhere and sometimes the two don't match and thus DCHP lease is expired.
    ..WiFi, Internet problems, possible solutions

  • Why does my printer say it's offline when I restart it or shut it down???

    I own a Brother HL-2270DW series printer it is plugged into a pc but I when I say it says it is offline I mean on my laptop It works fine on my pc but not my laptop. I am using windows 7. 

    Hi, this is an HP  printer forum.  Please contact Brother for assistance with your Brother printer.
    Say thanks by clicking the Kudos Thumbs Up to the right in the post.
    If my post resolved your problem, please mark it as an Accepted Solution ...
    I worked for HP but now I'm retired!

  • Why does my printer say offline?cc=us

    i can't print from my lap top it says the printer is offline but the printer is on and wireless is on?

    Hi, this is an HP  printer forum.  Please contact Brother for assistance with your Brother printer.
    Say thanks by clicking the Kudos Thumbs Up to the right in the post.
    If my post resolved your problem, please mark it as an Accepted Solution ...
    I worked for HP but now I'm retired!

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