Why does my printer say "offline" sometimes and won't print?

Why does my printer say "offline" sometimes and won't print?

Hi - Try following the steps in this document.  It should help resolve the issue.
Hope that helps.
Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.

Similar Messages

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    I am an HP employee.
    Say Thanks by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as Accepted Solution

  • Why does my AE say ethernet unplugged and flashing amber

    My Airport Express has been working fine for several years until today.  It is flashing amber and saying "Ethernet unplugged".  This unit has been operating purely wirelessly without a connection to an ethernet cable since I installed it.  I have used it with Airtunes.
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    Hey GenaT,
    I totally understand your frustration of not being able to print to wirelessly to your  PS 6520. Please take a look at this document and follow the steps listed below whichever MAC OS X you are currently running:  No response from printer.
    I hope this helps, let me know if you require more assistance.
    Thanks,
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    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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    If you can't open the messages or send emails, you can try quitting the mail app completely as well.
    Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Tap the screen above the task bar.
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  • How do I turn my printer from 'offline' to 'online' and why does it keep going 'offline'?

    Why does it keep saying my printer is 'offline' and there is no communication between computer and printer? How do I turn it 'online'? There doesn't seem to be an option to do so.
    Thank you.

    Sorry that you are having a problem with the printer being offline. 
    Try to perform a hard reset on the printer. Unplug the power cord from the back. Leave it out for 30 seconds and plug it back in. 
    Are you connected USB or wireless?
    **Click the KUDOS star on the left to say 'Thanks'**
    Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.

  • Why does it keep saying my printer is offline???rrrrrrr

    why does it keep saying my printer is offline??/rrrr
    Just bought this tonight ,.i am very agrevated about ready to take it back tommorow
    I am working off of my laptop.its working on windows Xp i think.
    The printer is th HP  Photosmart D110 series.i was concerned i would have trouble with the wireless part of it.
    The man at office depot said i could work it as a regular printer if i couldnt figure out wireless. Well, it didnt come with the cable to hook it from printer to laptop.rrrr

    So how is the printer set up?  Is it wireless or USB?  If USB you will need a cable, purchased seperately.  It is a standard A/B USB cable widely available inexpensively.  (The $1 cables form the dollar store work fine....
    Running the diagnostics at http://www.hp.com/go/tools may help resolve the issue.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Why does my iPad say printer no longer available?

    Why does my iPad say printer no longer available?

    The printer is either off or no longer on the same network as iPad.
    Try rebooting router and printer.

  • Why does illustartor CC open then crashes and i get a message saying windows don't know the prob?

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    Hi J,
    - Do you see an AICC splash screen? If yes then could you please let us know where exactly it crashes i.e. while loading which plugin or font?
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    Let me know if any of these work.
    Thanks,
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