Why does my printer say "offline" sometimes and won't print?

Why does my printer say "offline" sometimes and won't print?

Hi - Try following the steps in this document.  It should help resolve the issue.
Hope that helps.
Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.

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    Say Thanks by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as Accepted Solution

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    Hey GenaT,
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    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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  • How do I turn my printer from 'offline' to 'online' and why does it keep going 'offline'?

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    Thank you.

    Sorry that you are having a problem with the printer being offline. 
    Try to perform a hard reset on the printer. Unplug the power cord from the back. Leave it out for 30 seconds and plug it back in. 
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    **Click the KUDOS star on the left to say 'Thanks'**
    Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.

  • Why does it keep saying my printer is offline???rrrrrrr

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    Just bought this tonight ,.i am very agrevated about ready to take it back tommorow
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    Running the diagnostics at http://www.hp.com/go/tools may help resolve the issue.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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