Why does my safari close when I try to open a new safari window/tab with the white plus sign?
Every time I hit the white plus sign the whole window closes. I just got this ipad from a friend who erased it. This has happened since I set it up and I have tried resetting it twice. Please help.
Pieter, thanks for starting your own new topic!
That is an old version of Safari. Where did you say you got it from?
Do you have a backup of your 10.7.5 system?
You should update it to 5.1.7.
Can you download from here?
http://safari.en.softonic.com/mac/download
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Why does Mail keep crashing when I try to open it
Hello
Recently I received an email (from a .gov address, no less) and when I tried to do anything to it - move it, delete it, etc, Mail would crash. Finally I got Mail to stop closing, but it's sitting on my Inbox.
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Here's the report I sent to Apple:
Date/Time: 2007-03-22 10:15:39.570 -0700
OS Version: 10.4.8 (Build 8L127)
Report Version: 4
Command: Mail
Path: /Applications/Mail.app/Contents/MacOS/Mail
Parent: WindowServer [67]
Version: 2.1 (752)
Build Version: 1
Project Name: MailViewer
Source Version: 7520000
PID: 336
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
Thread 0 Crashed:
0 <<00000000>> 0x00000000 0 + 0
1 com.apple.WebCore 0x95928b70 khtml::RenderFlow::detach() + 64
2 com.apple.WebCore 0x959ffdd8 khtml::RenderContainer::detachLeftoverChildren() + 160
3 com.apple.WebCore 0x95928cb8 khtml::RenderContainer::detach() + 24
4 com.apple.WebCore 0x959ffdd8 khtml::RenderContainer::detachLeftoverChildren() + 160
5 com.apple.WebCore 0x95928cb8 khtml::RenderContainer::detach() + 24
6 com.apple.WebCore 0x959ffdd8 khtml::RenderContainer::detachLeftoverChildren() + 160
7 com.apple.WebCore 0x95928b70 khtml::RenderFlow::detach() + 64
8 com.apple.WebCore 0x959072e4 DOM::NodeImpl::detach() + 60
9 com.apple.WebCore 0x95907288 DOM::NodeBaseImpl::detach() + 56
10 com.apple.WebCore 0x95907288 DOM::NodeBaseImpl::detach() + 56
11 com.apple.WebCore 0x95907288 DOM::NodeBaseImpl::detach() + 56
12 com.apple.WebCore 0x95907288 DOM::NodeBaseImpl::detach() + 56
13 com.apple.WebCore 0x95907288 DOM::NodeBaseImpl::detach() + 56
14 com.apple.WebCore 0x95907288 DOM::NodeBaseImpl::detach() + 56
15 com.apple.WebCore 0x95907288 DOM::NodeBaseImpl::detach() + 56
16 com.apple.WebCore 0x95928aa4 DOM::DocumentImpl::detach() + 128
17 com.apple.WebCore 0x9584dca0 KWQKHTMLPart::setView(KHTMLView*) + 64
18 com.apple.WebCore 0x9592899c -[WebCoreBridge dealloc] + 36
19 com.apple.WebKit 0x956aebd4 -[WebBridge dealloc] + 92
20 com.apple.WebKit 0x956b92f0 -[WebView(WebPrivate) _close] + 136
21 com.apple.WebKit 0x956b97d8 -[WebView dealloc] + 36
22 com.apple.AppKit 0x936f64b4 -[NSView release] + 200
23 com.apple.Foundation 0x92939968 NSPopAutoreleasePool + 536
24 com.apple.Foundation 0x92955950 __NSFireMachPort + 332
25 com.apple.CoreFoundation 0x907ea820 __CFMachPortPerform + 176
26 com.apple.CoreFoundation 0x907ea734 __CFRunLoopDoSource1 + 152
27 com.apple.CoreFoundation 0x907dce4c __CFRunLoopRun + 1556
28 com.apple.CoreFoundation 0x907dc47c CFRunLoopRunSpecific + 268
29 com.apple.HIToolbox 0x93203740 RunCurrentEventLoopInMode + 264
30 com.apple.HIToolbox 0x93202d4c ReceiveNextEventCommon + 244
31 com.apple.HIToolbox 0x93202c40 BlockUntilNextEventMatchingListInMode + 96
32 com.apple.AppKit 0x936e5ae4 _DPSNextEvent + 384
33 com.apple.AppKit 0x936e57a8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
34 com.apple.AppKit 0x936e1cec -[NSApplication run] + 472
35 com.apple.AppKit 0x937d287c NSApplicationMain + 452
36 com.apple.mail 0x000871d8 0x1000 + 549336
37 com.apple.mail 0x00087080 0x1000 + 548992
Thread 1:
0 libSystem.B.dylib 0x90054ae8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90054944 pthreadcondtimedwait + 676
2 com.apple.Foundation 0x929dc5a0 FCONDITION_WAITTIMEOUT + 144
3 com.apple.Foundation 0x929dc4bc -[NSConditionLock lockWhenCondition:beforeDate:] + 128
4 com.apple.MessageFramework 0x9a1d5d90 -[InvocationQueue _drainQueue] + 176
5 com.apple.Foundation 0x9295d194 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x90054ae8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90054944 pthreadcondtimedwait + 676
2 com.apple.Foundation 0x929dc5a0 FCONDITION_WAITTIMEOUT + 144
3 com.apple.Foundation 0x929dc4bc -[NSConditionLock lockWhenCondition:beforeDate:] + 128
4 com.apple.MessageFramework 0x9a1d5d90 -[InvocationQueue _drainQueue] + 176
5 com.apple.Foundation 0x9295d194 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 3:
0 libSystem.B.dylib 0x90054ae8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90054944 pthreadcondtimedwait + 676
2 com.apple.Foundation 0x929dc5a0 FCONDITION_WAITTIMEOUT + 144
3 com.apple.Foundation 0x929dc4bc -[NSConditionLock lockWhenCondition:beforeDate:] + 128
4 com.apple.MessageFramework 0x9a1d5d90 -[InvocationQueue _drainQueue] + 176
5 com.apple.Foundation 0x9295d194 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 4:
0 libSystem.B.dylib 0x90054ae8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90071168 pthreadcond_timedwait_relativenp + 556
2 ...apple.AddressBook.framework 0x94d2fcac -[ABRemoteImageLoader workLoop] + 132
3 com.apple.Foundation 0x9295d194 forkThreadForFunction + 108
4 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 5:
0 libSystem.B.dylib 0x9000ab48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000aa9c mach_msg + 60
2 com.apple.CoreFoundation 0x907dcb78 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dc47c CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x9298469c +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 264
5 com.apple.Foundation 0x9295d194 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 6:
0 libSystem.B.dylib 0x9000ab48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000aa9c mach_msg + 60
2 com.apple.CoreFoundation 0x907dcb78 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dc47c CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x929857dc +[NSURLCache _diskCacheSyncLoop:] + 152
5 com.apple.Foundation 0x9295d194 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 7:
0 libSystem.B.dylib 0x9000ab48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000aa9c mach_msg + 60
2 com.apple.CoreFoundation 0x907dcb78 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dc47c CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x9296c164 -[NSRunLoop runMode:beforeDate:] + 172
5 com.apple.Foundation 0x9296c09c -[NSRunLoop run] + 76
6 com.apple.WebKit 0x9568def0 +[WebFileDatabase _syncLoop:] + 176
7 com.apple.Foundation 0x9295d194 forkThreadForFunction + 108
8 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 8:
0 libSystem.B.dylib 0x9001f08c select + 12
1 com.apple.CoreFoundation 0x907ef40c __CFSocketManager + 472
2 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 9:
0 libSystem.B.dylib 0x90054ae8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90054944 pthreadcondtimedwait + 676
2 com.apple.Foundation 0x929dc5a0 FCONDITION_WAITTIMEOUT + 144
3 com.apple.Foundation 0x929dc4bc -[NSConditionLock lockWhenCondition:beforeDate:] + 128
4 com.apple.MessageFramework 0x9a1d5d90 -[InvocationQueue _drainQueue] + 176
5 com.apple.Foundation 0x9295d194 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x0000000000000000 srr1: 0x000000004000f030 vrsave: 0x0000000000000000
cr: 0x24024284 xer: 0x0000000000000007 lr: 0x00000000959ffd6c ctr: 0x0000000000000000
r0: 0x0000000004e0bdac r1: 0x00000000bfffde00 r2: 0x0000000004e0bbd4 r3: 0x0000000004e0bdac
r4: 0x00000000000000bf r5: 0x0000000004e0bdac r6: 0x0000000095a7f2a4 r7: 0x00000000a58df5f4
r8: 0x0000000000000001 r9: 0x0000000000000000 r10: 0x00000000959fdc18 r11: 0x0000000044024282
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000001 r15: 0x0000000000000000
r16: 0x0000000000000000 r17: 0x0000000000000001 r18: 0x0000000000000000 r19: 0x0000000000000000
r20: 0x0000000000000000 r21: 0x0000000000000000 r22: 0x0000000000417ec8 r23: 0x0000000000417ec0
r24: 0x00000000bffff05c r25: 0x000000000000001c r26: 0x0000000000000001 r27: 0x0000000001855600
r28: 0x0000000000000000 r29: 0x0000000004e076a0 r30: 0x0000000004e076a0 r31: 0x0000000095928978
Binary Images Description:
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0x8fe00000 - 0x8fe51fff dyld 45.3 /usr/lib/dyld
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0x90b6e000 - 0x90b80fff libauto.dylib /usr/lib/libauto.dylib
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0x90f8e000 - 0x90fcffff com.apple.CFNetwork 4.0 (129.19) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x90fe4000 - 0x90ffcfff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
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0x913d8000 - 0x913e1fff com.apple.DiskArbitration 2.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x913e8000 - 0x91410fff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
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0x9143f000 - 0x914bafff com.apple.audio.CoreAudio 3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x914f7000 - 0x914f7fff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
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0x91746000 - 0x917fdfff com.apple.QD 3.10.21 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x9183a000 - 0x91898fff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x918c7000 - 0x918e8fff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x918fc000 - 0x91921fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x91934000 - 0x91976fff com.apple.LaunchServices 181 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x91992000 - 0x919a6fff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x919b4000 - 0x919f6fff com.apple.ImageIO.framework 1.5.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x91a0c000 - 0x91ad3fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91b21000 - 0x91b36fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91b3b000 - 0x91b59fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91b5f000 - 0x91bcefff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91be5000 - 0x91be9fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91beb000 - 0x91c4afff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91c4f000 - 0x91c8cfff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
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0x91f58000 - 0x924e0fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x92513000 - 0x9283efff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
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0x92f4d000 - 0x92f5dfff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
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0x93040000 - 0x9306dfff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
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0x944cb000 - 0x9451bfff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x9455b000 - 0x945a0fff com.apple.bom 8.5 (86.3) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x94627000 - 0x94643fff com.apple.securityfoundation 2.2 (27710) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x94657000 - 0x9469bfff com.apple.securityinterface 2.2 (27692) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x946bf000 - 0x946cefff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x946d6000 - 0x946e3fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x94729000 - 0x94742fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94cee000 - 0x94e1efff com.apple.AddressBook.framework 4.0.4 (485.1) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94eb0000 - 0x94ebffff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94ec7000 - 0x94ef4fff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x94efb000 - 0x94f0bfff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x94f0f000 - 0x94f3efff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x94f4e000 - 0x94f6bfff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x9568b000 - 0x95719fff com.apple.WebKit 418.9.1 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x95775000 - 0x9580bfff com.apple.JavaScriptCore 1.1 (418.3) /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x95848000 - 0x95b54fff com.apple.WebCore 418.21 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x95cdd000 - 0x95d06fff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x95d0e000 - 0x95d88fff com.apple.syncservices 2.4 (189.2) /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x95f30000 - 0x95f62fff com.apple.PDFKit 1.0.1 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x96efd000 - 0x96f1cfff com.apple.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x9758d000 - 0x975b2fff com.apple.speech.LatentSemanticMappingFramework 2.2 /System/Library/PrivateFrameworks/LatentSemanticMapping.framework/Versions/A/La tentSemanticMapping
0x97fb2000 - 0x97fc0fff com.apple.DMNotification 1.0.3 (32) /System/Library/PrivateFrameworks/DMNotification.framework/Versions/A/DMNotific ation
0x981d1000 - 0x982a2fff com.apple.QuartzComposer 1.2.3 (32.21) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x9831f000 - 0x9831ffff com.apple.quartzframework 1.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x98498000 - 0x984b0fff com.apple.slideshow 1.0.4 (1.0) /System/Library/PrivateFrameworks/Slideshow.framework/Versions/A/Slideshow
0x98868000 - 0x988abfff com.apple.ISSupport 1.0.3 (16) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x988d1000 - 0x988edfff com.apple.DotMacSyncManager 1.0.3 (49) /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Versions/A/DotMac SyncManager
0x98a12000 - 0x98a54fff com.apple.PAPICommon 2.4 (123) /System/Library/PrivateFrameworks/DotMacLegacy.framework/Versions/A/DotMacLegac y
0x9a1a6000 - 0x9a1b1fff com.apple.IMFramework 3.1.2 (428) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x9a1bc000 - 0x9a315fff com.apple.MessageFramework 2.1 (752.2) /System/Library/Frameworks/Message.framework/Versions/B/Message
Model: PowerMac4,2, BootROM 4.3.4f2, 1 processors, PowerPC G4 (2.1), 800 MHz, 768 MB
Graphics: NVIDIA GeForce2 MX, GeForce2 MX, AGP, 32 MB
Memory Module: DIMM0/J12, 512 MB, SDRAM, PC133-333
Memory Module: DIMM1/J13, 256 MB, SDRAM, PC133-333
Modem: Dash2, UCJ, V.92, 1.0F, APPLE VERSION 2.6.6
Network Service: SBC Yahoo! DSL, Ethernet, en0
Parallel ATA Device: ST360020A, 55.9 GB
Parallel ATA Device: PIONEER DVD-RW DVR-104,
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Apple Optical USB Mouse, Fujitsu Component, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
FireWire Device: unknown_device, unknown_value, Up to 400 Mb/secHello melmiamich.
I don’t fully understand what you say. If it’s just a particular message that causes Mail to crash, proceed as follows:
1. Launch Mail holding the Shift key down until the main window appears. This tells Mail to not select any mailboxes or load any messages upon start up.
2. Go to Preferences > Viewing and disable Display remote images in HTML messages if it’s enabled -- having this setting enabled is a really bad idea for spam-related security reasons anyway.
If you have the preview pane visible, Mail may still crash again as soon as you select the troublesome message. You’ll have to either delete the message or move it to another mailbox to prevent Mail from accidentally trying to open it (the problem could be a bug in Mac OS X that might or might not be fixed in a future version). There are at least three ways of doing this without displaying the message contents:
3a. You can hide the preview pane by dragging the separator bar between the message list and the preview pane to the bottom of the window, or just double-click within the separator bar, so that the preview pane disappears and only the message list is visible. This would prevent Mail from trying to load the message when it is selected in the message list. To make the preview pane visible again, drag the separator bar up from the bottom of the window, or just double-click on it again.
3b. If you select the message with the mouse, the message is displayed in the preview pane when the mouse button is released, not when it’s pressed. This allows you to drag the message to the Trash or to any other mailbox without Mail trying to display its contents.
3c. Ctrl-clicking on a message causes a contextual menu to appear, from which you can usually (but not always, don’t ask me why) choose Delete or Move To, without the contents of the message being displayed in the preview pane.
BTW, please update the Operating System field on your My Settings’s profile (and click Save), so that it accurately reflects the version of Mac OS X you’re using now. -
Why does Photoshop 6 crash when I try to open a file?
After opening Photoshop 6 I click on "open" to open a file. sometimes the program just closes down, and sometimes it opens a folder but I then get "Photoshop has encountered a problem and needs to close." Effectively, I no longer have the use of the software. What can I do to eliminate this problem?
(I am using Windows XP Professional Service Pack 3.)Is that photoshop 6 or photoshop cs6?
I'd reset the photoshop preferences by holding down the Shift+Ctrl+Alt keys just after starting the launch of photoshop.
Keep holding the keys down until you get a dialog asking if you want to delete the adobe photoshop settings file.
Press Yes because you do. -
Why does itunes automatically close when I try and listen to a podcast?
When I click iTunes and then click on podcast it automatically closes iTunes. I can listen to my music but podcast won't play. why is this and how do i fix it?
If it's just a single podcast that's doing this it may be corrupt. If that's the case delete it and try re-downlading it. If it's all podcasts then you may need to restore your phone. Follow this guide to do this: http://support.apple.com/kb/HT1414, being sure to back up your phone at step 6 (you will be able to restore your phone to this backup at the end of the process).
-
Why does keynote force close when i try to add a slideshow?
I am trying to add a presentation from itunes, on to Keynote, and everytime i try to add it keynote force closes! I have tried to add a few other presentations, some go on others force close. It is making me crazy someone please help!!
- Make sure app is up to date
- Try make a purchase again
- Force quit all apps: iOS: Force an app to close
- Try a reset: hold the home button and sleep/wake button down at the same time. When the Apple logo appears release both buttons.
- Try make a purchase again -
Why does internet explorer close when i try to download itunes?
i just want to download i tunes to my windows 7 PC i have tried chrome and internet explorer, ive done multiple troubleshooting exercises and absolutly nothing is working. please help!
Yes, I would use the import utility built into Windows to import the photos. The crash for Explorer would be in the Windows log file, but it should have immediately restarted. Using Explorer to get photos out of the iPhone is not usually the best way to do it, as you have the opportunity to mess up file structure and can corrupt photo files.
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Why Does photoshop quit unexpectedly when i try to open a file from my desktop?
I've always been able to do it previously but today i've had to reinstall all my files and applications (long story) and now for some reason it won't open any files from the desktop.
It seems to be fine if i open the same file from my documents so it just seems strange.
If anyone knows why its doing this that would be greatYou mean it crashes?
We can't tell you why it's crashing without seeing the detailed crash log.
But first, make sure you have all the updates installed. -
Microsoft Visual c++ Runtime Library pops up with the message
This issue can be caused by an add-on that is not working properly.<br>
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]] -
My mail app will not open at all, it just gets stuck half open and then when i go to the icon below it says the app is not responding, is this something i can fix myself?
Please follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Quit Mail.
Triple-click the line below to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
Relaunch Mail and test. If the problem is resolved, you'll have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return. -
Why does Photoshop CC crash when I try to load a plug-in using Adobe Exchange?
Why does Photoshop CC crash when I try to load a plug-in using Adobe Exchange?
This forum is actually about the Cloud, not about using individual programs
Once your program downloads and installs with no errors, you need the program forum
If you start at the Forums Index http://forums.adobe.com/index.jspa
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says ALL FORUMS) to open the drop down list and scroll
http://forums.adobe.com/community/photoshop -
Why does iMovie quit unexpectedly when I try to import videos?
Why does iMovie quite unexpectedly when I try to import videos?
"Doesn't work!" is no error description
TEll us about your set-up, esp. Free disk space and what flavour the file is, you're trying to import. -
Why does iMovie quit unexpectedly when I try to share in iDVD?
Why does iMovie quit unexpectedly when I try to share in iDVD?
I don't know why it happens, but if you read messages around the iMovie Discussion Group it seems to happen to a lot of people. The easiest way around this is to Share to Media Browser instead of Share to iDVD directly. The Media Browser is a 'holding area' for video you want to use in other iLife Apps (including GarageBand and iDVD). When you Share to Media Browser, choose the Large size. Then let it run until it finishes. Quit iMovie.
Open iDVD. Create a New Project, Select a Theme. Then click on the Media Button. Click on the Movies button below the Media Browser. Your project will now appear under the iMovie star icon just drag that project into the iDVD project window. This should bypass the problem you were having by sharing Directly to iDVD. -
Why does Adobe freeze up when I try to edit a PDF?
Why does Adobe freeze up when I try to edit a PDF?
Hi anthonyp49046720,
I am so sorry that you are experiencing this issue & will try my best to help you with this.
Please let me know the following details :-
1) Version of Adobe Acrobat that you are using.
2) Operation System installed on your computer.
3) Are you experiencing this issue while editing a particular PDF file or you are experiencing this issue on all PDF files?
4) And, are other features working perfectly on your Adobe Acrobat?
Regards,
Aadesh -
my mail app on I phone 4s crashes every time when i try to open, and i can see it thru the setting>general. also phone is overheating and spending battery fast. does any one has some answer on this or same issue? what to do did any has same issue? if i do an complete phone restore what will hapend ?
You can call Verizon to replace it or go to an applestore to replace it since it won't even power on with multiple chargers.
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