Why does my screen not work properly

I have had issues with my phone and sometimes I cannot use it because the screen does nothing but bounce.  I have updated and rebooted as well aNdebele I am very disappointed with the fact that most of the time when I need it most it does not work.  Thank goodness I have not had an emergency yet.  Srj

macshack2 wrote:
I was told by a friend of mine i cant by a cdprayer cleaner that will work on a vertical cd player is that right .  Then i would be better off with a new external player ?
Not true!
A standard CD/DVD lens cleaner that uses tiny brushes will do the job.
But you should try resetting the SMC:
Resetting the SMC (System Management Controller) on Intel-based Macs:
http://support.apple.com/kb/ht3964  and
http://support.apple.com/kb/HT1237?viewlocale=en_US
Resetting your Mac's PRAM and NVRAM:
http://support.apple.com/kb/ht1379
If none of that works (and these vertically installed Superdrives that were originally designed for horizontal use in a MacBook can be fickle) then any USB DVD burner/player will work well, and cost from as little as $40. Just make sure that it is stated to be Mac compatible.

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