Why does My Verizon require me to answer my secret question all the time?

I rarely login to My Verizon. Let's face it, the account information for Verizon's site aren't exactly as fresh in memory as my mail account or social network authentication details.
So every few months when I do need to check on something about my account, I will go to login and I am presented with my secret question, because Verizon has never seen this computer before.
Let me tell you something about secret questions. They are the most insecure things ever. "Where is your favorite spot to vacation?" Well someone who wants in could maybe look at my social networking pictures. "What was your first pets name?" I don't think it would be very hard for someone to find that out. These are totally pointless. The only time I have ever legitimately used one (years ago when these first came out) I set a secret question that was more obscure than these examples and someone guessed it. So when asked for a secret question what do I do now? I type a random series of letters beacuse I don't want to weaken my accounts security.
So every few months when I go to login to Verizon, it thinks my computer is different and at that point decides to prompt me for this worthless "security" question that I am not stupid enough to have legitimately answered.... except now I can't login to my account, so I've got to have Verizon text my phone a code and reset my password and security question just to check some little detail of my bill.
Get rid of the stupid requirement for a security question for well ANYTHING please, but particularly for not recognizing my PC. I have NEVER seen another website require this. My bank doesn't require me to answer security questions to login. I work in IT at a bank and we don't require this to login unless other authentication methods fail.
At least Verizon's password rules aren't entirely unique. I mean, I don't use the same passwords for each account, but at the same time I don't have 72 totally unrelated passwords for my different accounts. So at least I know my password when I go to login, but it doesn't much matter when my security question now is pretty much set to an illegitimate answer that I am using a second "password".....the only site on the whole Internet I need two passwords for. Fix this garbage.

thrift Your security is important to us. We want to make sure that we take the necessary measures to prevent your my verizon account being comprimised. The secret question is used if your computer is not recognized. The next time you log in, look for the option 'remember this device/computer'. This way you will not be asked for the secret question as long as the computer is the same and password is correct. We hope ths helps.
Sheritah_vzw
Follow us on Twitter
@VZWSupport

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Why does My Verizon require me to answer my secret question all the time?

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