Why does my VOD movie, after pause timeout, never Resume Play but always starts over?

Two years, if I have to go to the bathroom and pause, I've been experiencing the issue that my VOD movie NEVER! resumes.  It always starts over.
Any fixes Verizon?  
Can't pause your 16 bucks a month HD DVR for VOD or Resume Play after pause timeout.  How is there even a pause timeout?  
I know this is a flame but I'm tired of the **bleep** and if anyone has a fix I'd love to hear it.

Oops, Brian - I accidentally clicked the "this solved my question" button. No offense, but it didn't - not yet.
By "reset," mean it played for literally a few seconds, then dumped out of the movie and went back to the selection screen (in Netflix, this would be the screen with the movie description and Play button; in just the AppleTV interface, that would refer to the movie list with the chosen film highlighted, ready to hit SELECT to start it).
Sometimes, if I selected again (or hit Play), the movie would return where it left off (or within a few seconds to a few minutes of the scene). But other times, it would just jump back to the start of the movie, regardless of where I'd been when it dumped back to the menu.
Tonight, I tried something else, just to see if my wireless router is to blame: I patched a CAT-5 cable directly to the AppleTV from the router (same one that's doing the WiFi routing; it has four ethernet ports on the back). Netflix played flawlessly. HD all the way, no downressing to SD (or worse), no audio dropouts, no returns-to-menu. Since I don't have a long enough CAT-5 to reach the iMac, I have no easy way to test whether that would solve the iTunes Home Sharing issues I've been having. But just getting clean playback from Netflix tells me the wireless router is suspect here.
The hunt for answers continues.

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