Why does my volume for music or videos not play externally, but it does for my alarm or phone calls?

I can not get the volume on my IPhone 4S to play externally for music and videos. However, the sound for my alarms and phone calls do sound externally. Also, the buttons on the side of the phone for volume control no longer appear to be working? What can I do to fix this?  Thank you.

Hello Jack,
I would be concerned too if the speaker on my iPhone was not working.  I found an article with some steps to take when you are experiencing issues like this:
iPhone: Can't hear through the receiver or speaker
http://support.apple.com/kb/TS1630
Thank you for using Apple Support Communities.
Best,
Sheila M.

Similar Messages

  • Music and videos start playing fine but randomly stop and the volume bar disappears

    I have an iPhone 4S and run 6.1.3.  I start to play music or videos (youtube, ESPN, Netflix, any) and they start to play fine but then randomly stop.  The volume bar disappears as well.  But then it reappears and I can play it again.  When I do so it plays about 30 seconds, sometimes less, and pauses again.  I have to repeat the process.  Any idea how to fix or what might be causing the problem?

    Try a reset:
    - hold both the home button and sleep/wake button down at the same time
    - the iPhone will turn off(keep holding) but as soon as you see the apple logo appear release both buttons
    Also make sure none of the LCI have been set off especially the one in the charging dock of the iPhone. Read the article below for help in checking this:
    http://support.apple.com/kb/ht3302

  • Music on iPhone not playing. But screen indicates it is. Why?

    I've been listening to music on my iPhone while sitting and working and while in the car. After a few songs, the audio stops, but the screen indicates the music is still playing.
    While having the iPhone just playing music next to me, I noticed the play icon is showing next to the battery indicator, but the timeline of the song isn't changing.
    When the iPhone's connected to the USB connector to my car stereo, the phone's screen also indicates it's playing and the car stereo levels are moving to indicate something's being played. But even if I crank my stereo to the max, I can't hear anything.
    At first I thought it was the USB connection. But I once disconnected the iPhone from the stereo, paused the music (since it supposedly was playing), hit play again and no audio came out of the phone. No music played at all until I restarted it. And now that's happening without the car stereo connection. I pause and play and no audio.
    Anybody else having this trouble?  Anyone find a solution?
    Thanks.

    Moving to the appropriate forum.

  • Volume for music and video not working on my iphone 4S

    Just today the audio for videos (like Youtube) and Music on iPhone stopped working. i cant increase the volume through the volume control. I reset the phone to factory settings, yet it isnt working. Other sounds like Siri, alerts and ringer volumes are working. Anyone has a solution for trouble shooting this issue.
    Regards

    Hello mukundaniyengar,
    We've an article that provides a few additional troubleshooting steps that may help get your iPhone's speaker working again.
    iPhone: No sound or distorted sound from speaker
    http://support.apple.com/kb/TS5180
    Cheers,
    Allen

  • Purchased music and videos not playing on ipod!!!!

    I had an ipod and bought a video ipod recently. I forgot to put in the disc that came with the new ipod, and now all the songs and videos I bought from Itunes Music store wont play in my ipod. By wont play I mean I try to play it and it goes to a black screen, sometimes for 30 seconds. I have tried restoring my ipod but it did not work. Please help

    Did you update the firmware on the iPod? Supposibly if fixes a few bugs.
    http://www.apple.com/ipod/download/
    If you didn't then try that. Believe me your problem is not with not using that CD as I never even popped the disk in my CD drive untill after I had updated my iPod as the software was outdated before it arrived at my house.

  • Video not playing correctly but sound on the videos does

    Hey all. Question for you. Recently my iPod has decided to stop playing the videos shows. The display only shows a picture of the show title (much like the cover art of songs) and the audio plays as if it were playing normally. The files seem good because I can play them on iTunes from the iPod. I can't think of anything differently I have done to it in the last few weeks. It just stopped working suddenly. Any ideas? ANd thanks in advance.

    On your iPod go to "Videos / Video Settings".
    Then select "TV Out" and either set it to "off" or "ask".
    Also, make sure you are accessing the video through the videos menu. If you have a video mixed in an audio playlist and you access it through that, you also won't be able to see the video.

  • IPad 3rd Gen will not play sounds, but speaker does work

    iPad 3rd Generation (A1416), ios 8.1.3
    My iPad just recently stopped outputting sounds through the speaker, but the speaker does work.   Notifications, alerts, music, videos, apps; nothing outputs sounds through the speakers.   Sound DOES work through headphones and airplay devices.   When researching other forum posts, my issue differs in a few ways.
    1.  The speaker DOES work. When I go into Settings > General > Sounds and move the slider bar at the top for Ringers and Alerts level it outputs sounds through the speaker.
    2.  When swiping up from the bottom of the screen to display the control center, there are NO controls shown for the volume of the speaker, which there should be.
    I have gone through all the possible types of resets including a master reset and backup from iTunes and I am still having the same issue.  At this point there are no more reset options or configuration changes that I am aware of to resolve.
    Help Please!

    Hi, urbsom.  
    Thank you for visiting Apple Support Communities. 
    I understand you are experiencing an issue with muted or no sound on various applications.  I also understand that the issue persists after processing some troubleshooting steps.  There are just a couple more that I could recommend in the article below.    
    If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker
    http://support.apple.com/en-us/HT203794
    -Jason H.  

  • Why wont a cd i burned in itunes not play anywhere but on my mac?

    i burned a playlist of songs, mpegs, onto a brand new cd. all appeared succesful.  i clicked on the cd to open it, clicked on a song and it played fine.  ejected it from my mac and put it in my cd player.  nothing.  put it in my car's cd player.  nothing.  what can possibly be the problem?

    wellness1 wrote:
    ...put it in my cd player.  nothing.  put it in my car's cd player.  nothing.  ...
    Not all CD players play mp3 discs...

  • Can I use two Time Capsules? one as an extension of my laptop (for music and video storage) and the other one to back up everything from the laptop and  Time Capsule (for music and videos)

    Can I use two Time Capsules? one as an extension of my laptop (for music and video storage) and the other one to back up everything from the laptop and  Time Capsule (for music and videos)

    Not via Time Machine.   It cannot back up from a network location.
    The 3rd-party apps CarbonCopyCloner and ChronoSync may be workable alternatives.
    EDIT:  And, if you're going to do that, you could back up from the Time Capsule to a USB drive connected to the TC's USB port.  Second TC not required.
    Message was edited by: Pondini

  • I have no sound for games in my iPad. I have tried the reset but it does not work. The speakers work as I have sound for music and videos.

    I have no sound for games in my iPad. I have tried the reset but it does not work. The speakers work as I have sound for music and videos.

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) http://support.apple.com/kb/ht1430
    Check your settings. The iPads have a small switch on the right edge. http://support.apple.com/kb/ht1430 It can be used as a rotation lock to keep the screen from automatically reorienting itself as you move around, but you need to have the tablet’s settings configured properly. That same switch, right above the volume buttons, can also be set to function instead as a mute button to silence certain types of audio.
    If the switch is set to work as a mute button, you can change its purpose to “screen-rotation lock” by tapping the Settings icon on the home screen. On the Settings screen, tap General on the left side, and on the right side of the screen flick down to “Use Side Switch to.” Tap to select Lock Rotation or Mute to set the button’s function. Even if you set the side switch for your preferred use, you can still mute the Mini or lock the screen. Just double-click the Home button, and when the panel of apps appears along the bottom edge of the screen, flick the row from left to right with your finger. Tap the icon on the far left side of the row to either lock the iPad’s screen or mute the iPad’s alerts, notifications and sound effects. Music, podcasts and video are not muted unless you turn the volume all the way down.
    iPhone: No sound or distorted sound from speaker
    http://support.apple.com/kb/ts5180
    iPhone: Can’t hear through the receiver or speakers
    http://support.apple.com/kb/ts1630
    http://www.atreks.com/app-no-sound-on-ipad-4-%E2%80%93-what-to-do/
    To solve some sound problems, just follow these simple steps
    1. Go to Settings
    2. Tap on General
    3. Tap on Reset
    4. Tap on Reset All Settings
    What this effectively does is to reset some of your Settings to factory default. It’s not a complete removal of settings. It removes all of your preferences for Wi-Fi, Bluetooth, Do No Disturb, Notifications, General, Sounds, Brightness & Wallpaper and Privacy. It doesn’t affect your data. All of your email accounts will remain intact, as well as any SMS text or iMessages.
     Cheers, Tom

  • Which Mac Pro? More cores=slower speeds? And most of us know the speed matters or FPU for music and I don't understand the faster is for the least amount of procs. And while I get the whole rendering thing and why it makes sense.

    Which Mac Pro? More cores=slower speeds? And most of us know the speed matters or FPU for music and I don't understand the faster is for the least amount of procs. And while I get the whole rendering thing and why it makes sense.
    The above is what the bar says. It's been a while and wondered, maybe Apple changed the format for forums. Then got this nice big blank canvas to air my concerns. Went to school for Computer Science, BSEE, even worked at Analog Devices in Newton Massachusetts, where they make something for apple. 
    The bottom line is fast CPU = more FPU = more headroom and still can't figure out why the more cores= the slower it gets unless it's to get us in to a 6 core then come out with faster cores down the road or a newer Mac that uses the GPU. Also. Few. I'm the guy who said a few years ago Mac has an FCP that looks like iMovie on Steroids. Having said that I called the campus one day to ask them something and while I used to work for Apple, I think she thought I still did as she asked me, "HOW ARE THE 32 CORES/1DYE COMING ALONG? Not wanting to embarrass her I said fine, fine and then hung up.  Makes the most sense as I never quite got the 2,6,12 cores when for years everything from memory to CPU's have been, in sets of 2 to the 2nd power.  2,4,8,16,32,64,120,256,512, 1024, 2048,4196,8192, 72,768.  Wow. W-O-W and will be using whatever I get with Apollo Quad. 
    Peace to all and hope someone can point us in THE RIGHT DIRECTION.  THANK YOU

    Thanks for your reply via email/msg. He wrote:
    If you are interested in the actual design data for the Xeon processor, go to the Intel site and the actual CPU part numbers are:
    Xeon 4 core - E5.1620v2
    Xeon 6 core - E5.1650v2
    Xeon 8 core - E5.1680v2
    Xeon 12 core - E5.2697v2
    I read that the CPU is easy to swap out but am sure something goes wrong at a certain point - even if solderedon they make material to absorb the solder, making your work area VERY clean.
    My Question now is this, get an 8 core, then replace with 2 3.7 QUAD CHIPS, what would happen?
    I also noticed that the 8 core Mac Pro is 3.0 when in fact they do have a 3.4 8 core chip, so 2 =16? Or if correct, wouldn't you be able to replace a QUAD CHIP WITH THAT?  I;M SURE THEY ARE UO TO SOMETHING AS 1) WE HAVE SEEN NO AUDIO FPU OR PERHAPS I SHOULD CHECK OUT PC MAKERS WINDOWS machines for Sisoft Sandra "B-E-N-C-H-M-A-R-K-S" -
    SOMETHINGS UP AND AM SURE WE'LL ALL BE PLEASED, AS the mac pro      was announced Last year, barely made the December mark, then pushed to January, then February and now April.
    Would rather wait and have it done correct than released to early only to have it benchmarked in audio and found to be slower in a few areas- - - the logical part of my brain is wondering what else I would have to swap out as I am sure it would run, and fine for a while, then, poof....
    PEACE===AM SURE APPLE WILL BLOW US AWAY - they have to figure out how to increase the power for 150 watts or make the GPU work which in regard to FPU, I thought was NVIDIA?

  • I just bought a song on itunes and it downloaded it but for some reason is not playing, does anybody know why ??

    i just bought a song on itunes and it downloaded it but for some reason is not playing. o you know why?

    - Try a reset. it cures many ill and nothing is lost
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears
    - Does it play in iTunes on the computer?
    - Delete the song and redownload it by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    - Ask iTunes for a redownload.
    How to report an issue with Your iTunes Store purchase

  • HT5622 Why I can't download music and video from my computer to my iphone 5s?

    Why I can't download music and video from my computer to my iphone 5s?

    No idea, since you provide no info at all about your issue.

  • Home sharing is working fine for musics and videos but not for apps. What is wrong?

    Home sharing is working fine for musics and videos but not for apps. What is wrong?

    i had the same issue as everyone here after upgrading to itunes 10.x.  vista could see xp home share.  ipod touch could see xp home share.
    neither could see vista home share.
    after several hours of authorizing de-authorizing, rebooting router etc, i knew it had to be a firewall thingy with vista as xp was working fine
    i went to this article http://support.apple.com/kb/ht2553 and followed the instructions.  itunes was already in my vista exception list.  on a hunch i deleted the itunes exception and followed the steps to add it again and boom it worked!! i could now see my vista machine from my ipod touch immediately.
    something must have screwed up the firewall exception on the upgrade to itunes 10.x
    it worked for me, i hope this helps others

  • No iPad sound for music or video except with air phones?

    No iPad sound from iPad speakers for music or video.  Do have Lund for tones.  Do have sound with earphones.  

    Make sure that you haven't got mute turned on. This can be accessed either with the manual slide switch or on the multitasking screen, slide to the left (speaker icon)

Maybe you are looking for