Why does my wife's late 2009 iMac drop wi-fi so often?

Hi,
My wife's iMac drops the wi-fi on a daily basis, sometimes, several times a day.  Frequently it is just a momentary drop or might take several minutes, but it is always disrupting none-the-less.  There is a good signal from the Comcast router 50' away.  My work HP work laptop shows a good signal (often 48-54mps) and never drops the signal.  We do regular software/firmware updates through iTunes, so it should have all the proper drivers working.  It is currently a Snow Leopard OS (late 2009) but I'm planning to download Lion soon.  Is there a setting I can tweak in the utilities app.  I'm not a Mac power user, but will be getting my own MBP soon so hope to get more knowledgable soon.  Til then, any help would be greatly appreciated.

That's a good idea, and I hadn't thought about that.  Not exactly sure how to update it.  Do I plug it into my computer and download firmware updates for that model?  Never had to do it before and as I mentioned it works perfectly for my HP laptop from work. Thanks for your reply.

Similar Messages

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    Mark, have you tried changing the wi fi channel on your router?

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      1. Boot from your Snow Leopard Installer Disc. After the installer
          loads select your language and click on the Continue
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    Hello everyone especially Fortuny and The hatter!
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    Message was edited by: Fortuny

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  • After installing Maverick my Mail is really slow to load new mail. my etrecheck is below Hardware Information:      iMac (21.5-inch, Late 2009)      iMac - model: iMac10,1      1 3.06 GHz Intel Core 2 Duo CPU: 2 cores      4 GB RAM  Video Information:    

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    Hardware Information:
        iMac (21.5-inch, Late 2009)
        iMac - model: iMac10,1
        1 3.06 GHz Intel Core 2 Duo CPU: 2 cores
        4 GB RAM
    Video Information:
        NVIDIA GeForce 9400 - VRAM: 256 MB
    System Software:
        OS X 10.9.1 (13B42) - Uptime: 1 day 17:29:18
    Disk Information:
        ST3500418ASQ disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted>: 209.7 MB
            Macintosh HD (disk0s2) /: 391.48 GB (245.88 GB free)
            Recovery HD (disk0s3) <not mounted>: 650 MB
            BOOTCAMP (disk0s4) /Volumes/BOOTCAMP: 107.76 GB (94.95 GB free)
        OPTIARC DVD RW AD-5680H 
    USB Information:
        Apple, Inc. Keyboard Hub
            Mitsumi Electric Apple Optical USB Mouse
            Apple, Inc Apple Keyboard
        Seagate FA GoFlex Desk 2 TB
            EFI (disk1s1) <not mounted>: 209.7 MB
            Time Machine Backups (disk1s2) /Volumes/Time Machine Backups: 2 TB (1.56 TB free)
        Apple Inc. Built-in iSight
        Apple Internal Memory Card Reader
        Canon MX870 series
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    Thunderbolt Information:
    Kernel Extensions:
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
        [System]    com.adobe.fpsaud.plist 3rd-Party support link
        [System]    com.carbonite.launchd.carbonitedaemon.plist 3rd-Party support link
        [System]    com.crashplan.engine.plist 3rd-Party support link
        [System]    com.microsoft.office.licensing.helper.plist 3rd-Party support link
    Launch Agents:
        [System]    com.carbonite.launchd.carbonitealerts.plist 3rd-Party support link
        [System]    com.carbonite.launchd.carbonitestatus.plist 3rd-Party support link
    User Launch Agents:
        [not loaded]    com.adobe.ARM.[...].plist 3rd-Party support link
        [not loaded]    com.adobe.ARM.[...].plist 3rd-Party support link
        [not loaded]    com.crashplan.javacheck.plist 3rd-Party support link
        [not loaded]    com.facebook.videochat.[redacted].plist 3rd-Party support link
        [not loaded]    com.google.keystone.agent.plist 3rd-Party support link
        [not loaded]    jp.co.canon.Inkjet_Extended_Survey_Agent.plist 3rd-Party support link
        [not loaded]    uk.co.markallan.clamxav.freshclam.plist 3rd-Party support link
    User Login Items:
        iTunesHelper
        Adobe Bridge CS4
        CrashPlan menu bar
        ClamXavSentry
        AdobeResourceSynchronizer
        Canon IJ Network Scanner Selector2
    Internet Plug-ins:
        Default Browser: Version: 537 - SDK 10.9
        Flip4Mac WMV Plugin: Version: 2.3.8.1 3rd-Party support link
        Musicnotes: Version: 1.18.9 3rd-Party support link
        AdobePDFViewerNPAPI: Version: 11.0.03 - SDK 10.6 3rd-Party support link
        FlashPlayer-10.6: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
        Silverlight: Version: 4.0.51204.0 3rd-Party support link
        Flash Player: Version: 12.0.0.38 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        iPhotoPhotocast: Version: 7.0
        SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
        AdobePDFViewer: Version: 11.0.03 - SDK 10.6 3rd-Party support link
        EPPEX Plugin: Version: 3.0.5.0 3rd-Party support link
        Scorch: Version: 6.1.0 3rd-Party support link
        JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
    Audio Plug-ins:
        BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
        AirPlay: Version: 1.9 - SDK 10.9
        AppleAVBAudio: Version: 2.0.0 - SDK 10.9
        iSightAudio: Version: 7.7.3 - SDK 10.9
    User Internet Plug-ins:
        WebEx: Version: 1.0 3rd-Party support link
    3rd Party Preference Panes:
        Carbonite  3rd-Party support link
        Flash Player  3rd-Party support link
        Flip4Mac WMV  3rd-Party support link
    Bad Fonts:
        None
    Old Applications:
        /Library/Application Support/Microsoft/MERP2.0
            Microsoft Error Reporting:    Version: 2.2.9 - SDK 10.4 3rd-Party support link
            Microsoft Ship Asserts:    Version: 1.1.4 - SDK 10.4 3rd-Party support link
        Solver:    Version: 1.0 - SDK 10.5 3rd-Party support link
            /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
        /Library/Application Support/Carbonite
            CarboniteDaemon:    Version: 1.1.14 build 604 - SDK 10.5 3rd-Party support link
            CarboniteStatus:    Version: 1.1.14 build 604 - SDK 10.5 3rd-Party support link
            CarboniteAlerts:    Version: 1.1.14 build 604 - SDK 10.5 3rd-Party support link
        /Applications/Microsoft Office 2011/Office
            Microsoft Graph:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Database Utility:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Office Reminders:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Upload Center:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            My Day:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            SyncServicesAgent:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Open XML for Excel:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Alerts Daemon:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Database Daemon:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Chart Converter:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Clip Gallery:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        /Applications/Microsoft Office 2011
            Microsoft PowerPoint:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Excel:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Outlook:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Word:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Document Connection:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        Microsoft Language Register:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
        Microsoft AutoUpdate:    Version: 2.3.6 - SDK 10.4 3rd-Party support link
            /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
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        Volumes being backed up:
            Macintosh HD: Disk size: 364.60 GB Disk used: 135.61 GB
        Destinations:
            Time Machine Backups [Local] (Last used)
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            Total number of backups: 169
            Oldest backup: 2011-04-10 20:10:19 +0000
            Last backup: 2014-02-04 22:28:22 +0000
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        Time Machine details may not be accurate.
        All volumes being backed up may not be listed.
    Top Processes by CPU:
            16%    Solavant Demo
             9%    mds
             3%    CarboniteDaemon
             2%    WindowServer
             2%    EtreCheck
    Top Processes by Memory:
        348 MB    firefox
        217 MB    clamd
        135 MB    mds_stores
        106 MB    Mail
        102 MB    softwareupdated
    Virtual Memory Information:
        794 MB    Free RAM
        1.70 GB    Active RAM
        443 MB    Inactive RAM
        587 MB    Wired RAM
        1.13 GB    Page-ins
        896 KB    Page-outs

    Fixing a Mavericks Installation Problem
    How to manage a failed OS X Mavericks installation | MacFixIt - CNET Reviews.
    Try these in order:
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  • RAM issues after installation (Late 2009 iMac)

    I was trying to upgrade a late 2009 iMac computer from its original RAM of 4GB. I purchased 8GB of memory from Corsair off Amazon (http://www.amazon.com/Corsair-Channel-204-Pin-SO-DIMM-CMSA8GX3M2A1066C7/dp/B0050 5EZYW/ref=sr_1_6?ie=UTF8&qid=1403201294&sr=8-6&keywords=mac+memory+notebook+8+gb), which, despite saying is "Notebook Memory" in the description, there are numerous reviews stating that it works in late 2009 iMacs and the packaging itself says it will work with iMacs. I've installed memory before on two other Macs, including another late 2009 iMac (from 4GB to 8GB), but have had issues with this most recent installation. Like I said before, the computer originally had 4GB of memory, with 2x2GB cards in their original slots (the two slots closest to the stand). So, I installed the 2x4GB cards in the bottom two slots (slots closest to the display).
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    Chris
    Problem description:
    Hard disk slowed to less than half the speed from Mac OS X 10.7.3, as I am now on 10.9.5 and the speed appears to be roughly 40M/s uncached write down from 119M/s previously. I am using the same drive, memory and most of the same applications.
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    EtreCheck version: 2.1.8 (121)
    Report generated March 8, 2015 at 3:30:34 PM CDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (27-inch, Late 2009) (Technical Specifications)
        iMac - model: iMac10,1
        1 3.06 GHz Intel Core 2 Duo CPU: 2-core
        12 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1067 MHz ok
            BANK 0/DIMM1
                2 GB DDR3 1067 MHz ok
            BANK 1/DIMM1
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        ATI Radeon HD 4670 - VRAM: 256 MB
            iMac 2560 x 1440
    System Software: ℹ️
        OS X 10.9.5 (13F34) - Time since boot: 3 days 1:55:43
    Disk Information: ℹ️
        Hitachi HDE721010SLA330 disk0 : (1 TB)
            EFI (disk0s1) <not mounted> : 210 MB
            myMac (disk0s2) / : 999.35 GB (204.80 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GA11N 
    USB Information: ℹ️
        Apple Inc. Built-in iSight
        Apple Internal Memory Card Reader 63.86 GB
            LYNX (disk1s1) /Volumes/LYNX : 63.85 GB (57.95 GB free)
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
    Firewire Information: ℹ️
        WD My Book 111D 800mbit - 800mbit max
            EFI (disk3s1) <not mounted> : 210 MB
            My Book 2TB (disk3s2) /Volumes/My Book 2TB : 2.00 TB (966.24 GB free)
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        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/ExpanDrive.app
        [not loaded]    com.expandrive.filesystems.strongfuse (2.5.6 - SDK 10.6) [Click for support]
            /Applications/NetShade.app
        [not loaded]    foo.tap (1.0) [Click for support]
        [not loaded]    foo.tun (1.0) [Click for support]
            /Applications/Parallels Access.app
        [loaded]    com.parallels.virtualsound (1.0 22641.906168 - SDK 10.6) [Click for support]
            /Applications/Parallels Desktop.app
        [not loaded]    com.parallels.kext.hidhook (9.0 24229.991745) [Click for support]
        [not loaded]    com.parallels.kext.hypervisor (9.0 24229.991745) [Click for support]
        [not loaded]    com.parallels.kext.netbridge (9.0 24229.991745) [Click for support]
        [not loaded]    com.parallels.kext.usbconnect (9.0 24229.991745) [Click for support]
        [not loaded]    com.parallels.kext.vnic (9.0 24229.991745) [Click for support]
            /System/Library/Extensions
        [loaded]    com.globaldelight.driver.BoomDevice (1.1 - SDK 10.9) [Click for support]
        [loaded]    com.globaldelight.driver.VoilaDevice (1.1 - SDK 10.1) [Click for support]
        [loaded]    org.dungeon.driver.SATSMARTDriver (1.1 - SDK 10.6) [Click for support]
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        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.parallels.mobile.prl_deskctl_agent.launchagent.plist [Click for support]
        [running]    com.parallels.mobile.startgui.launchagent.plist [Click for support]
        [loaded]    org.macosforge.xquartz.startx.plist [Click for support]
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        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.cocoatech.pathfinder.SMFHelper7.plist [Click for support]
        [running]    com.daz3d.content_management_service.plist [Click for support]
        [loaded]    com.ea.origin.ESHelper.plist [Click for support]
        [running]    com.freemacsoft.appcleanerd.plist [Click for support]
        [loaded]    com.github.GitHub.GHInstallCLI.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.marketcircle.billingspro.accessd.plist [Click for support]
        [loaded]    com.marketcircle.billingspro.backupd.plist [Click for support]
        [loaded]    com.marketcircle.billingspro.configd.plist [Click for support]
        [running]    com.marketcircle.billingspro.httpd.plist [Click for support]
        [running]    com.marketcircle.billingspro.portsd.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [running]    com.parallels.mobile.dispatcher.launchdaemon.plist [Click for support]
        [loaded]    com.parallels.mobile.kextloader.launchdaemon.plist [Click for support]
        [loaded]    com.raynersw.nshctldo.plist [Click for support]
        [running]    com.stclairsoft.AppTamerAgent.plist [Click for support]
        [loaded]    com.timesoftware.timemachineeditor.backup-auto.plist [Click for support]
        [loaded]    com.timesoftware.timemachineeditor.helper.plist [Click for support]
        [running]    com.zqueue.servetome-server.plist [Click for support]
        [loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.valvesoftware.steamclean.plist [Click for support]
        [loaded]    de.metaquark.appfresh.plist [Click for support]
        [running]    ws.agile.1PasswordAgent.plist [Click for support]
    User Login Items: ℹ️
        TotalSpaces2    Application  (/Applications/TotalSpaces2.app)
        Macs Fan Control    Application  (/Applications/Macs Fan Control.app)
        App Tamer    Application  (/Applications/App Tamer.app)
        Default Folder X Helper    Application  (/Library/PreferencePanes/Default Folder X.prefPane/Contents/Resources/Default Folder X Helper.app)
        Bartender    Application  (/Applications/Bartender.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        AppCleaner Helper    Application  (/Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner Helper.app)
        Box Sync    Application  (/Applications/Box Sync.app)
        Fantastical    Application  (/Applications/Fantastical.app)
        CopyLess    Application Hidden (/Applications/CopyLess.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 537 - SDK 10.9
        SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 [Click for support]
        AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]
        Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
    Safari Extensions: ℹ️
        AdBlock
        My eBay Manager
        1Password
        Quickscript
        DirectLinks
        Tabletoy
        ShowPass
        Ember
        Search Netflix from Wikipedia
        PopSearch
        Ultimate Status Bar
        The Camelizer - Amazon Price Tracker
        musicbox
        Duplicate Tab Button
        The Tracktor
        BackTrack
        Open in Internet Explorer
        Social Fixer
        QuickNuke
        InvisibleHand
    3rd Party Preference Panes: ℹ️
        Default Folder X  [Click for support]
        FinderPop  [Click for support]
        Flash Player  [Click for support]
        Java  [Click for support]
        Perian  [Click for support]
        Printopia  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: NO - Auto backup turned off
        Volumes being backed up:
            myMac: Disk size: 999.35 GB Disk used: 794.55 GB
        Destinations:
            My Book 2TB [Local]
            Total size: 2.00 TB
            Total number of backups: 108
            Oldest backup: 2013-08-09 19:35:21 +0000
            Last backup: 2015-03-08 18:41:10 +0000
            Size of backup disk: Too small
                Backup size 2.00 TB < (Disk used 794.55 GB X 3)
    Top Processes by CPU: ℹ️
             5%    WindowServer
             2%    coreaudiod
             1%    Box Sync Monitor
             1%    ScreensharingAgent
             1%    Boom
    Top Processes by Memory: ℹ️
        941 MB    Safari
        438 MB    mds_stores
        438 MB    iPhoto
        425 MB    Finder
        399 MB    com.apple.IconServicesAgent
    Virtual Memory Information: ℹ️
        1.67 GB    Free RAM
        5.87 GB    Active RAM
        4.20 GB    Inactive RAM
        1.15 GB    Wired RAM
        3.83 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Mar 7, 2015, 11:20:50 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/AddressBookSourceSync_2015-03- 07-232050_[redacted].crash

    Hi Eric -
    I did a horrible job of explaining *when* the slow performance became noticeable. These changes did not happen when I installed Mavericks, I just don't have benchmarks *saved* to give the support community exact numbers after Mavericks was installed. The performance at that time was roughly the same, although you might recall that the old app xbench no longer worked to give a comparison because one or more of the sections of testing wouldn't work (memory, if I recall correctly, although I will run it when I am back at that machine and post here).
    In any case, the only significant change since the slow down is the OS, but the decline in performance was noticed in the fall. It wasn't until I tried this network copying task the other day that I decided to run BlackMagic's test. This is when I realized I should go check the performance on the local machine. Having already run through many of the generic recommendations, I thought perhaps someone here who has a much deeper understanding of the storage abstraction layer would have guidance on specific preference files that might be corrupted since I can't find any tool to check them. I've noticed that many of the people seeking guidance are not very technical and the advice is similarly geared. I'm sure I could spend a little time this week finding comparable tools in Mac OS X to those I'd have used in the past on Windows (Sysinternals) to do real time debugging and process analysis.
    So far I have found that there were a few processes running high, like the dashboard client, so I moved (deleted) the preference file and rebooted. This resulted in the gain to that 60 MB/sec write performance (up from the low of 40 MB/sec), but there must be other areas yet unexplored.
    At this point I'm considering a fresh install, but I'd been told in previous exchanges when I first started developing on Macs (2008) that fresh installs were rarely the best solution on Macs.
    Can you give me guidance on that? You probably know that in the Windows world it is often (depending on how you define often) necessary to format and reinstall the OS. As a long time systems architect developing everything from device drivers to enterprise solutions, I see that as a result of the attempts to maintain legacy support for so long and the convoluted resulting APIs and failure to make real fixes for fear of causing problems with older hardware and software. Would you suggest erasing and reinstalling?
    @BobHarris - I know that's a problem and it's why I monitor the drive more than I do drives in other systems. My drive didn't qualify for replacement, but I think Apple doesn't always do a good job with the recalls. I was very fortunate that my old white MacBook qualified for quite a few replacement parts so it's a great browsing-the-web computer now, but at its age, it isn't capable of running most of the apps I need. I have considered selling the 27" iMac but when I last had it in for warranty repair, the DisplayPort was misaligned to the case, so I'm going to have to pay labor just to get it popped open to fix that (since the service center says they didn't cause the DP problem - although they must have!)... In any case, if I have to spend that money, I might as well use the drive doubler kit since I never use the optical drive in that box anyway. Mostly I love having it because of the gorgeous big screen. That being said, costs of repairs are silly when I can just buy another used MBP circa 2012 and get twice the processing power then use a CalDigit dock like the one I use with my existing MBP to use an inexpensive HD TV for the monitor.
    Thanks for the replies folks - the input is awesome!
    Chris

  • Late 2009 iMac Windows installer won't run

    So I will explain with more detail. My iMac is the late 2009 21.5 inch iMac with a..
    Intel core 2 duo processor
    4GB of
    500GB HDD
    So I followed the bootcamp guide which was made by apple.  I opened up the bootcamp assistant and downloaded all of the software needed, and started partitioning the disk. I made about 40GB of space for my Windows side. After the partition completed, my mac restarted and started to read the DVD. However, I only get a black screen, and I can't get the Windows 7 installer to run. I thought I have some problems with my install disk so I used virtual box to see if the dvd works. When I used it on virtual box, the installer started and everything went fine. But when I use this for bootcamp, it did not work. I tried resetting everything, using a different installation disk, redo the partitioning, or boot up the disk by pressing the option key at the startup and selecting the disc. But none of them worked. I don't know why this is not working, since windows installed without any problems on my macbook pro retina. If someone was in the same situation or knows a solution for this, please help me. Again it is the Late 2009 iMac 21.5 inch model.

    So I will explain with more detail. My iMac is the late 2009 21.5 inch iMac with a..
    Intel core 2 duo processor
    4GB of
    500GB HDD
    So I followed the bootcamp guide which was made by apple.  I opened up the bootcamp assistant and downloaded all of the software needed, and started partitioning the disk. I made about 40GB of space for my Windows side. After the partition completed, my mac restarted and started to read the DVD. However, I only get a black screen, and I can't get the Windows 7 installer to run. I thought I have some problems with my install disk so I used virtual box to see if the dvd works. When I used it on virtual box, the installer started and everything went fine. But when I use this for bootcamp, it did not work. I tried resetting everything, using a different installation disk, redo the partitioning, or boot up the disk by pressing the option key at the startup and selecting the disc. But none of them worked. I don't know why this is not working, since windows installed without any problems on my macbook pro retina. If someone was in the same situation or knows a solution for this, please help me. Again it is the Late 2009 iMac 21.5 inch model.

  • My late 2009 iMac (10.8.1) have been crashing since I updated to Mountain Lion. What should I do?

    I need to restart my mac about 2 or 3 times a day, because it freezes or 'just' the whole screen is like a mash. I've found a photo, and my situatation is similar to this:
    Not exactly the same cause the dock and the opened windows can be seen. Just the wallpaper, images, some web pages have this beatiful design. I though the newest update would help, but it's just the same. Maybe one application crashes, just I don't know what to do. Thanks

    I am having precisely the same issue and have tried everything above and all noted about this problem much discussed elsewhere.
    I have also resorted to the restting the System Management Controller http://support.apple.com/kb/HT3964?viewlocale=en_US&locale=en_US
    My Late 2009 iMac is the custom Intel i7 build with 8 GB Apple installed RAM and a recently replaced SEAGATE hard drive (under the APPLE extended fix arrangement).  The OS was a clean install and has been upgraded to 10.8.3.
    On appearance of the black screen the operating system appears to be running and responds to sleep and wake using the power button and occasionally shows the screen momentarily and sometimes briefly.  Like others. the problem occurs on occassions and on those occassions persists.  I also have another system purchased to hopefully get around this problem. I use this new system on the on the same supply ring main, a recent Mac Mini + screen.  This sometimes has similar problems but much less often and the problems occur when the iMac has persistent problems.  This leads me to think that there is a software and power mains supply problem.
    I have also tried connecting the Mac mini too the mini-display-port of the iMac using the relevant cable and using the F2 toggle,. I can see the Mac mini screen even when the iMac has problems.
    I live in London. our electricty supply comes from one company responsible for the national grid and pipe to customer. The billing and customer relationship is handled by a number of "suppliers".  My supplier (EDF who took over London Electricity) recently included in their updates and materials, the procedure for notification of supply quality issues.  This suprised me since I have not had issues of this nature to the extent of being naive on the matter.  I have been told by others in the locality of similar MAC computer related problems. I have tried with and without surge supressor.
    Whatever the problem, it is a nuisance to have an expensive and otherwise good iMac behave as it does.  Any further input will be much appreciated.

  • Late 2009 iMac is failing. No obvious reason - help!

    My late 2009 iMac has been getting slower and slower in last few months and is now practically dead. I've checked everything (Ram, CPU, rogue processes) and can see nothing obvious. I have 1.8GB free RAM, CPU never looks busy in Activity monitor. I upgraded to Mavericks on hope it would help but nadda.
    I keep getting the waiting ball appear when I try to do things. Sometimes I get an hour of undisturbed bliss, then relentless waiting with every click. When I restart the machine it is always at its worse, till about 2-3 hours later when the iMac seems to have settled and I can actually do a few things without prolonged waiting.
    I tried to reinstall Mavericks to see if that worked but the reinstall failed at the last minute, leaving me back where I started.
    Full system details of my machine are:
    Hardware Information: ?
        iMac (27-inch, Late 2009) (Verified)
        iMac - model: iMac10,1
        1 3.06 GHz Intel Core 2 Duo CPU: 2 cores
        4 GB RAM
    Video Information: ?
        ATI Radeon HD 4670 - VRAM: 256 MB
            iMac 2560 x 1440
    System Software: ?
        OS X 10.9.4 (13E28) - Uptime: 0 days 3:1:52
    Disk Information: ?
        ST31000528ASQ disk0 : (1 TB)
        S.M.A.R.T. Status: Verified
            EFI (disk0s1) <not mounted>: 209.7 MB
            Macintosh HD (disk0s2) / [Startup]: 999.35 GB (597.53 GB free)
            Recovery HD (disk0s3) <not mounted>: 650 MB
        HL-DT-ST DVDRW  GA11N
    USB Information: ?
        Apple Inc. Built-in iSight
        Apple Internal Memory Card Reader
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
    Gatekeeper: ?
        Mac App Store and identified developers
    Kernel Extensions: ?
        [not loaded]    com.Huawei.driver.HuaweiDataCardDriver (2.9.2) Support
        [not loaded]    com.novatelwireless.driver.3G (2.1) Support
        [not loaded]    com.novatelwireless.driver.3GData (2.1) Support
        [not loaded]    com.novatelwireless.driver.DisableAutoInstall (1.0.1) Support
        [not loaded]    com.option.driver.Option72 (2.15.0) Support
        [not loaded]    com.option.driver.OptionHS (3.26.0) Support
        [not loaded]    com.option.driver.OptionMSD (1.21.0) Support
    Startup Items: ?
        GT Network Tuning: Path: /System/Library/StartupItems/GT Network Tuning
        NMPCCardDaemonVMC: Path: /System/Library/StartupItems/NMPCCardDaemonVMC
        NMPPPMonitor: Path: /System/Library/StartupItems/NMPPPMonitor
    Launch Daemons: ?
        [loaded]    com.adobe.fpsaud.plist Support
        [loaded]    com.sonos.smbbump.plist Support
        [running]    com.trusteer.rooks.rooksd.plist Support
    Launch Agents: ?
        [loaded]    com.hp.help.tocgenerator.plist Support
    User Launch Agents: ?
        [loaded]    com.adobe.ARM.[...].plist Support
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
        [not loaded]    Internet Everywhere
    User Login Items: ?
        iTunesHelper
        Dropbox
        SPanel
        HPEventHandler
    Internet Plug-ins: ?
        Flip4Mac WMV Plugin: Version: 2.3.2.6 Support
        FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
        Default Browser: Version: 537 - SDK 10.9
        Flash Player: Version: 14.0.0.145 - SDK 10.6 Outdated! Update
        AdobePDFViewer: Version: 9.5.5 Support
        QuickTime Plugin: Version: 7.7.3
        OfficeLiveBrowserPlugin: Version: 12.3.6 Support
        Silverlight: Version: 3.0.50106.0 Support
        iPhotoPhotocast: Version: 7.0
    Audio Plug-ins: ?
        BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
        AirPlay: Version: 2.0 - SDK 10.9
        AppleAVBAudio: Version: 203.2 - SDK 10.9
        iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins: ?
        Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes: ?
        Flash Player  Support
        Flip4Mac WMV  Support
        MediaLink  Support
        Rapport  Support
    Time Machine: ?
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 930.71 GB Disk used: 374.22 GB
        Destinations:
            My Book [Local] (Last used)
            Total size: 931.36 GB
            Total number of backups: 170
            Oldest backup: 2011-04-30 15:38:33 +0000
            Last backup: 2014-08-24 20:16:22 +0000
            Size of backup disk: Too small
                Backup size 931.36 GB < (Disk used 374.22 GB X 3)
        Time Machine details may not be accurate.
        All volumes being backed up may not be listed.
    Top Processes by CPU: ?
             2%    WindowServer
             1%    mds_stores
             0%    fontd
             0%    AddressBookSourceSync
             0%    mds
    Top Processes by Memory: ?
        254 MB    firefox
        123 MB    com.apple.IconServicesAgent
        115 MB    mds_stores
        102 MB    Finder
        90 MB    WindowServer
    Virtual Memory Information: ?
        1.80 GB    Free RAM
        1.46 GB    Active RAM
        222 MB    Inactive RAM
        535 MB    Wired RAM
        417 MB    Page-ins
        0 B    Page-outs

    Un-install Trusteer. Known trouble maker.
    Trusteer Rapport Uninstall
    Activity Monitor - Mavericks
    Activity Monitor in Mavericks has significant changes
    Performance Guide
    Why is my computer slow
    Why your Mac runs slower than it should
    Slow Mac After Mavericks
    Things you can do to resolve slowdowns  see post by Kappy

  • Late 2009 iMac running sporadically slow

    Hi I was wondering if anyone could help
    I have a late 2009 iMac with 4gb of Ram which is running intermittently slow and hanging. It has periods when it works fine and then others where the icons bounce for ages before opening and the little spinning circles arrive when even doing the most basic of activities. I don't have hundreds of things open at once.
    Its hardwired to the network so even if streaming iCloud music it shouldn't really cause the system to hang.
    Its upgraded to Yosemite, but these issues were pre-exisiting and its been slow for a while.
    Use dropbox and appreciate big syncs will have an issue, but at the moment that is all up to date.
    Below is a system report and:
    EtreCheck version: 2.0.11 (98)
    Report generated 7 November 2014 11:46:42 GMT
    Hardware Information: ℹ️
      iMac (21.5-inch, Late 2009) (Verified)
      iMac - model: iMac10,1
      1 3.06 GHz Intel Core 2 Duo CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      empty empty empty empty
      BANK 1/DIMM0
      empty empty empty empty
      BANK 0/DIMM1
      2 GB DDR3 1067 MHz ok
      BANK 1/DIMM1
      2 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce 9400 - VRAM: 256 MB
      iMac 1920 x 1080
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 8 days 1:59:54
    Disk Information: ℹ️
      WDC WD5000AAKS-40V2B0 disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 499.25 GB (272.34 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      OPTIARC DVD RW AD-5680H
    USB Information: ℹ️
      Apple Inc. Built-in iSight
      Apple Internal Memory Card Reader
      Apple Computer, Inc. IR Receiver
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/Application Support/LogMeIn/drivers
      [not loaded] com.logmein.driver.LogMeInSoundDriver (4.1.46f67) Support
      /Library/Extensions
      [not loaded] org.virtualbox.kext.VBoxDrv (4.2.6) Support
      [not loaded] org.virtualbox.kext.VBoxNetAdp (4.2.6) Support
      [not loaded] org.virtualbox.kext.VBoxNetFlt (4.2.6) Support
      [not loaded] org.virtualbox.kext.VBoxUSB (4.2.6) Support
      /System/Library/Extensions
      [not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.14) Support
      [not loaded] com.MCCI.SLAB_USBtoUART (1.02.0f2) Support
      [not loaded] com.aliph.driver.jstub (1.1.2 - SDK 10.7) Support
      [not loaded] com.bodymedia.codelessAB185.kext (1) Support
      [not loaded] com.motorola-mobility.driver.MotMobileUSB (1.2.2 - SDK 10.5) Support
      /System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns
      [not loaded] com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) Support
      [not loaded] com.motorola-mobility.driver.MotMobileMTP (1.2.2 - SDK 10.5) Support
      [not loaded] com.motorola-mobility.driver.MotMobileUSBLAN (1.2.2 - SDK 10.5) Support
      [not loaded] com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.2 - SDK 10.5) Support
      [not loaded] com.motorola-mobility.driver.MotMobileUSBSwch (1.2.2 - SDK 10.5) Support
    Startup Items: ℹ️
      VirtualBox: Path: /Library/StartupItems/VirtualBox
      Startup items are obsolete and will not work in future versions of OS X
    Problem System Launch Agents: ℹ️
      [failed] com.apple.AirPlayUIAgent.plist
      [failed] com.apple.CallHistoryPluginHelper.plist
      [failed] com.apple.cmfsyncagent.plist
      [failed] com.apple.EscrowSecurityAlert.plist
      [failed] com.apple.scopedbookmarkagent.xpc.plist
      [failed] com.apple.telephonyutilities.callservicesd.plist
    Problem System Launch Daemons: ℹ️
      [failed] com.apple.ctkd.plist
      [failed] com.apple.icloud.findmydeviced.plist
      [failed] com.apple.ifdreader.plist
      [failed] com.apple.nehelper.plist
      [failed] com.apple.periodic-daily.plist
      [failed] com.apple.periodic-monthly.plist
      [failed] com.apple.periodic-weekly.plist
      [failed] com.apple.wdhelper.plist
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [running] com.conduit.loader.agent.plist Support
      [running] com.hp.devicemonitor.plist Support
      [loaded] com.hp.help.tocgenerator.plist Support
      [loaded] com.hp.messagecenter.launcher.plist Support
      [running] com.logmein.logmeingui.plist Support
      [running] com.logmein.logmeinguiagent.plist Support
      [not loaded] com.logmein.logmeinguiagentatlogin.plist Support
      [loaded] com.motorola.MDMUpdater.plist Support
      [running] com.motorola.motohelper.plist Support
      [loaded] com.motorola.motohelperUpdater.plist Support
      [running] jp.co.canon.CUPSCAPT.BG.plist Support
      [running] jp.co.canon.CUPSPS2.BG.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [running] com.hp.mss.clientService.plist Support
      [running] com.hp.mss.VDProxy.plist Support
      [running] com.icyblaze.iDocumentHelper.plist Support
      [running] com.logmein.logmeinserver.plist Support
      [invalid?] com.logmein.raupdate.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [invalid?] com.motorola-mobility.mmcfgd.plist Support
      [invalid?] com.sonos.smbbump.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.adobe.ARM.[...].plist Support
      [running] com.akamai.single-user-client.plist Support
      [invalid?] com.google.GoogleContactSyncAgent.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [running] com.spotify.webhelper.plist Support
      [invalid?] org.virtualbox.vboxwebsrv.plist Support
    User Login Items: ℹ️
      ScanSnap Manager Application (/Applications/ScanSnap/ScanSnap Manager.app)
      Dropbox Application (/Applications/Dropbox.app)
      FlowSync Application (/Applications/FlowSync.app)
    Internet Plug-ins: ℹ️
      SkyCaddiePlugIn: Version: 1.02 Support
      Unity Web Player: Version: UnityPlayer version 2.6.1f3 Support
      Default Browser: Version: 600 - SDK 10.10
      AmazonMP3DownloaderPlugin1016264: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 Support
      NP2020Player: Version: 5.0.4.0 Support
      AdobePDFViewerNPAPI: Version: 10.1.12 Support
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      LogMeIn: Version: 1.0.935 - SDK 10.7 Support
      AmazonMP3DownloaderPlugin101749: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 Support
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      LogMeInSafari32: Version: 1.0.935 - SDK 10.7 Support
      iPhotoPhotocast: Version: 7.0
      QuickTime Plugin: Version: 7.7.3
      AdobePDFViewer: Version: 10.1.12 Support
      SharePointBrowserPlugin: Version: 14.0.1 Support
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      WebEx64: Version: 1.0 - SDK 10.6 Support
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      Flash Player  Support
      Growl  Support
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    Time Machine: ℹ️
      Skip System Files: NO
      Mobile backups: OFF
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 499.25 GB Disk used: 226.91 GB
      Destinations:
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      Last backup: -
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          2% coreaudiod
          2% WindowServer
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      107 MB WindowServer
      103 MB com.apple.WebKit.WebContent
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    Virtual Memory Information: ℹ️
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