Why does opening a 2nd pdf lock up the program?

I have Adobe Reader X on Windows XP. Lately, when I try to open a pdf when one is already open, the 2nd pdf screen comes up black or with the image skewed and the file locks up. Sometimes, changing the image percentage restores it or I can eventually close the 2nd window. I have gone through repairing the installation on the control panel, but did not fix the problem.

we experienced this problem also and disabled the protected mode as a workaround.
you can find it in menu edit\preferences\general\enable protected mode at startup.
guess it's a bug. there are a few other posts in this forum mentioning the same problem.
regards,
nik

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created by John Mensinger in Illustrator - View the full discussion
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https://forums.adobe.com/servlet/JiveServlet/downloadImage/2-6439399-644928/450-397/Untitl ed-1.jpg
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Why does opening a 2nd pdf lock up the program?

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