Why does our new hub 4 make ou phone line busy

received today, and know it needs 24hrs, but it makes my landline engaged. Swapped adsl for 3 different ones, tested the test and does exactly the same.
Can take the Hubs connection from the ADSL and hear my dial tone return. BT's script readers say there is a major problem in the area, but people I know have no problems.
I can't leave this plugged in as waiting for calls. Had a router on this line previously with no problems at all. Suffered problems with BT in the past (no surprise really!) so any help would be great before my child drives ne completely bonkers and I cancel our new contract and go elsewhere - thank you...

Are there any problem with your exchange listed here. http://usertools.plus.net/exchanges/mso.php
http://usertools.plus.net/exchanges/?
http://btbusiness.custhelp.com/app/service_status
http://bt.custhelp.com/app/answers/detail/a_id/15036
http://community.plus.net/exchange-information/
once your broadband is active then you will face cancellation charges
are you connected to the test socket.
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Why does our new hub 4 make ou phone line busy

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