Why does phone keep shutting down with full battery?

I've tried rebooting and clearing cache like a lot of people have suggested...
Is there anything else I can try?

    Hi deesbees,
I appreciate you taking the steps to reboot and clear cache on the device. If these steps have not resolved the trouble the next step is to complete a hard reset. These steps can be found on http://bit.ly/oV4Meh. Please keep us posted to the experience after the reset.
Thank you,
MariaC_VZW
Please follow us on Twitter @VZWSupport

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    Path:            /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices /com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
    Identifier:      com.apple.WebKit.WebContent
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    Code Type:       X86-64 (Native)
    Parent Process:  ??? [1]
    Responsible:     Safari [243]
    User ID:         501
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    Report Version:  11
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
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        __TEXT                 000000010d123000-000000010d124000 [    4K] r-x/rwx SM=COW  /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices /com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
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    BrowserBundleController
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    0   com.apple.WebCore             0x000000010ead3829 WebCore::SocketStreamHandleBase::close() + 9
    1   com.apple.WebCore             0x000000010ec266ed WebCore::WebSocketChannel::processOutgoingFrameQueue() + 701
    2   com.apple.WebCore             0x000000010ec29331 WebCore::WebSocketChannel::processFrame() + 4769
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    11  com.apple.CFNetwork           0x00007fff91179f85 CoreStreamBase::_callClientNow(CoreStreamClient*) + 53
    12  com.apple.CFNetwork           0x00007fff91077b99 CoreStreamBase::_streamSetEventAndScheduleDelivery(unsigned long, unsigned char) + 183
    13  com.apple.CFNetwork           0x00007fff91077922 SocketStream::dispatchSignalFromSocketCallbackUnlocked(SocketStreamSignalHolder *) + 74
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    29  libxpc.dylib                  0x00007fff95bb2bde xpc_main + 399
    30  com.apple.WebKit.WebContent   0x000000010d123b40 0x10d123000 + 2880
    31  libdyld.dylib                 0x00007fff8a5825fd start + 1
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    6   libsystem_pthread.dylib       0x00007fff8ba2572a _pthread_start + 137
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    0   libsystem_kernel.dylib        0x00007fff95bda716 __psynch_cvwait + 10
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    2   libc++.1.dylib                0x00007fff894dcd43 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
    3   com.apple.JavaScriptCore      0x000000010d8e86cb JSC::GCThread::waitForNextPhase() + 171
    4   com.apple.JavaScriptCore      0x000000010d8e8528 JSC::GCThread::gcThreadMain() + 88
    5   com.apple.JavaScriptCore      0x000000010d8ddfbf ***::wtfThreadEntryPoint(void*) + 15
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    7   libsystem_pthread.dylib       0x00007fff8ba2572a _pthread_start + 137
    8   libsystem_pthread.dylib       0x00007fff8ba29fc9 thread_start + 13
    Thread 7:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib        0x00007fff95bda716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff8ba27c3b _pthread_cond_wait + 727
    2   libc++.1.dylib                0x00007fff894dcd43 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
    3   com.apple.JavaScriptCore      0x000000010d8e86cb JSC::GCThread::waitForNextPhase() + 171
    4   com.apple.JavaScriptCore      0x000000010d8e8528 JSC::GCThread::gcThreadMain() + 88
    5   com.apple.JavaScriptCore      0x000000010d8ddfbf ***::wtfThreadEntryPoint(void*) + 15
    6   libsystem_pthread.dylib       0x00007fff8ba25899 _pthread_body + 138
    7   libsystem_pthread.dylib       0x00007fff8ba2572a _pthread_start + 137
    8   libsystem_pthread.dylib       0x00007fff8ba29fc9 thread_start + 13
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    0   libsystem_kernel.dylib        0x00007fff95bda716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff8ba27c3b _pthread_cond_wait + 727
    2   libc++.1.dylib                0x00007fff894dcd43 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
    3   com.apple.JavaScriptCore      0x000000010d8e86cb JSC::GCThread::waitForNextPhase() + 171
    4   com.apple.JavaScriptCore      0x000000010d8e8528 JSC::GCThread::gcThreadMain() + 88
    5   com.apple.JavaScriptCore      0x000000010d8ddfbf ***::wtfThreadEntryPoint(void*) + 15
    6   libsystem_pthread.dylib       0x00007fff8ba25899 _pthread_body + 138
    7   libsystem_pthread.dylib       0x00007fff8ba2572a _pthread_start + 137
    8   libsystem_pthread.dylib       0x00007fff8ba29fc9 thread_start + 13
    Thread 9:: DFG Worklist Worker Thread
    0   libsystem_kernel.dylib        0x00007fff95bda716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff8ba27c3b _pthread_cond_wait + 727
    2   com.apple.JavaScriptCore      0x000000010dba724b JSC::DFG::Worklist::runThread(JSC::DFG::ThreadData*) + 235
    3   com.apple.JavaScriptCore      0x000000010d8ddfbf ***::wtfThreadEntryPoint(void*) + 15
    4   libsystem_pthread.dylib       0x00007fff8ba25899 _pthread_body + 138
    5   libsystem_pthread.dylib       0x00007fff8ba2572a _pthread_start + 137
    6   libsystem_pthread.dylib       0x00007fff8ba29fc9 thread_start + 13
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    0   libsystem_kernel.dylib        0x00007fff95bda716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff8ba27c3b _pthread_cond_wait + 727
    2   com.apple.JavaScriptCore      0x000000010dba724b JSC::DFG::Worklist::runThread(JSC::DFG::ThreadData*) + 235
    3   com.apple.JavaScriptCore      0x000000010d8ddfbf ***::wtfThreadEntryPoint(void*) + 15
    4   libsystem_pthread.dylib       0x00007fff8ba25899 _pthread_body + 138
    5   libsystem_pthread.dylib       0x00007fff8ba2572a _pthread_start + 137
    6   libsystem_pthread.dylib       0x00007fff8ba29fc9 thread_start + 13
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    1   libsystem_pthread.dylib       0x00007fff8ba27c3b _pthread_cond_wait + 727
    2   com.apple.JavaScriptCore      0x000000010dba724b JSC::DFG::Worklist::runThread(JSC::DFG::ThreadData*) + 235
    3   com.apple.JavaScriptCore      0x000000010d8ddfbf ***::wtfThreadEntryPoint(void*) + 15
    4   libsystem_pthread.dylib       0x00007fff8ba25899 _pthread_body + 138
    5   libsystem_pthread.dylib       0x00007fff8ba2572a _pthread_start + 137
    6   libsystem_pthread.dylib       0x00007fff8ba29fc9 thread_start + 13
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    0   libsystem_kernel.dylib        0x00007fff95bda716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff8ba27c3b _pthread_cond_wait + 727
    2   com.apple.JavaScriptCore      0x000000010dba724b JSC::DFG::Worklist::runThread(JSC::DFG::ThreadData*) + 235
    3   com.apple.JavaScriptCore      0x000000010d8ddfbf ***::wtfThreadEntryPoint(void*) + 15
    4   libsystem_pthread.dylib       0x00007fff8ba25899 _pthread_body + 138
    5   libsystem_pthread.dylib       0x00007fff8ba2572a _pthread_start + 137
    6   libsystem_pthread.dylib       0x00007fff8ba29fc9 thread_start + 13
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    0   libsystem_kernel.dylib        0x00007fff95bda9aa __select + 10
    1   com.apple.CoreFoundation      0x00007fff8fb8da03 __CFSocketManager + 867
    2   libsystem_pthread.dylib       0x00007fff8ba25899 _pthread_body + 138
    3   libsystem_pthread.dylib       0x00007fff8ba2572a _pthread_start + 137
    4   libsystem_pthread.dylib       0x00007fff8ba29fc9 thread_start + 13
    Thread 14:: QTKit: listenOnDelegatePort
    0   libsystem_kernel.dylib        0x00007fff95bd6a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib        0x00007fff95bd5d18 mach_msg + 64
    2   com.apple.CoreFoundation      0x00007fff8fb41f15 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation      0x00007fff8fb41539 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation      0x00007fff8fb40e75 CFRunLoopRunSpecific + 309
    5   com.apple.CoreFoundation      0x00007fff8fbf6811 CFRunLoopRun + 97
    6   com.apple.QTKit               0x00007fff8bef0e6c listenOnDelegatePort + 385
    7   libsystem_pthread.dylib       0x00007fff8ba25899 _pthread_body + 138
    8   libsystem_pthread.dylib       0x00007fff8ba2572a _pthread_start + 137
    9   libsystem_pthread.dylib       0x00007fff8ba29fc9 thread_start + 13
    Thread 15:: QTKit: listenOnNotificationPort
    0   libsystem_kernel.dylib        0x00007fff95bd6a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib        0x00007fff95bd5d18 mach_msg + 64
    2   com.apple.CoreFoundation      0x00007fff8fb41f15 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation      0x00007fff8fb41539 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation      0x00007fff8fb40e75 CFRunLoopRunSpecific + 309
    5   com.apple.CoreFoundation      0x00007fff8fbf6811 CFRunLoopRun + 97
    6   com.apple.QTKit               0x00007fff8bef1334 listenOnNotificationPort + 353
    7   libsystem_pthread.dylib       0x00007fff8ba25899 _pthread_body + 138
    8   libsystem_pthread.dylib       0x00007fff8ba2572a _pthread_start + 137
    9   libsystem_pthread.dylib       0x00007fff8ba29fc9 thread_start + 13
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    1   libsystem_pthread.dylib       0x00007fff8ba26f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib       0x00007fff8ba29fb9 start_wqthread + 13
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    1   libsystem_pthread.dylib       0x00007fff8ba26f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib       0x00007fff8ba29fb9 start_wqthread + 13
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    1   libsystem_pthread.dylib       0x00007fff8ba26f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib       0x00007fff8ba29fb9 start_wqthread + 13
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      rdi: 0x0000000000000000  rsi: 0x0000000000000002  rbp: 0x00007fff52ada830  rsp: 0x00007fff52ada820
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    Error Code:      0x00000004
    Trap Number:     14
    Binary Images:
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        0x7fff8ec98000 -     0x7fff8ecc7fd2  libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
        0x7fff8ecc8000 -     0x7fff8ee80ffb  libicucore.A.dylib (511.35) <6F097DA7-147C-32A1-93D2-728A64CF0DC2> /usr/lib/libicucore.A.dylib
        0x7fff8ef34000 -     0x7fff8f17cff7  com.apple.CoreData (107 - 481.3) <E78734AA-E3D0-33CB-A014-620BBCAB2E96> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
        0x7fff8f1f2000 -     0x7fff8f20dff7  libCRFSuite.dylib (34) <FFAE75FA-C54E-398B-AA97-18164CD9789D> /usr/lib/libCRFSuite.dylib
        0x7fff8f20e000 -     0x7fff8f285fff  com.apple.CoreServices.OSServices (600.4 - 600.4) <C63562F5-6DF5-3EE9-8897-FF61A44C8251> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
        0x7fff8f286000 -     0x7fff8f286ffd  com.apple.audio.units.AudioUnit (1.10 - 1.10) <68B21135-55A6-3563-A3D6-3E692A7DEB7F> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
        0x7fff8f287000 -     0x7fff8f337ff7  libvMisc.dylib (423.32) <049C0735-1808-39B9-943F-76CB8021744F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
        0x7fff8f338000 -     0x7fff8f33ffff  libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
        0x7fff8f382000 -     0x7fff8f682ff7  com.apple.Foundation (6.9 - 1056.16) <24349208-3603-3F5D-95CC-B379616FBEF8> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
        0x7fff8f684000 -     0x7fff8f6acffb  libxslt.1.dylib (13) <C9794936-633C-3F0C-9E71-30190B9B41C1> /usr/lib/libxslt.1.dylib
        0x7fff8f7b0000 -     0x7fff8f7d9ff7  libc++abi.dylib (49.1) <21A807D3-6732-3455-B77F-743E9F916DF0> /usr/lib/libc++abi.dylib
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    LOTS of learning information in these links
    Online User Guide http://help.adobe.com/en_US/premiereelements/using/index.html
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    Importing Video http://forums.adobe.com/thread/1065281
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    Saving & Sharing http://forums.adobe.com/thread/1137128
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    -All http://www.amazon.com/Tricks-Adobe-Premiere-Elements-Muvipix-com/dp/1451529724/
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    -and http://prodesigntools.com/five-hours-free-tutorials-photoshop-and-premiere-elements-7-and- 8.html
    FAQ http://forums.adobe.com/community/premiere_elements/premiere_elements_faq
    TIPS http://forums.adobe.com/community/premiere_elements/premiere_elements_tips
    Another help site http://muvipix.com/ or http://muvipix.com/phpBB3/

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    3/12/2012
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