Why Does Photoshop cs5 Camera RAW not open CRW files

I need help bad.I am running Windows XP Pro.I had to get Adobe help to install a update to photoshop to get it to open.That part is working.Yesterday I tried to go thru some of my CRW Raw negatives,They will not open in camera raw or bridge or mini bridge.When I try to open it in Photoshop cs5, a box pops up that says "Could not complete your request because it is not the right kind of document.My CRW RAW Negatives are stored on CD-R Disks.So Itried to open them in photoshop CS2 and they opened.If no one knows how to fix this problem there is an Adobe site where you can chat with a tech. online but I forgot how to find it.Does anyone know the site I am talking about?....Thanks.

What size does the properties dialog show for the 6.7 camera raw plugin?
Adobe keeps changing the support pages around, so you might try one of these two:
http://helpx.adobe.com/contact.html
http://www.adobe.com/company/contact.html?promoid=JZEGC
Also, maybe someone has some other ideas in the camera raw forum:
http://forums.adobe.com/community/cameraraw

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function(){return A.apply(null,[this].concat($A(arguments)))}
Henryat1140 wrote:
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Please note: message attached
From: MichaelKazlow <[email protected]>
To: theieren <email adress removed by host>
Subject: Re: photoshop elements 6 will not open! photoshop elements 6 will not open!
Date: Mon, 02 Jan 2012 13:22:31 -0700

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