Why does Photoshop Elements 10 print dark and red, and not match the computer screen?

Question

I switched from Photoshop Elements 7 to Photoshop Elements 10.  I cannot get a print of a photo that matches the screen.  Photos are dark and red.  I cannot edit the photos because I do not know what will print out.   I have switched back to Photoshop 7 and my photos print fine, just as they have been edited.  I have spent hours on the Chat line with Adobe.  They have yet to help me resolve this problem.  Does anyone else have this problem or know what to do?  Adobe sure doesn't. I feel I have wasted money and am afraid to ever upgrade again.

Answer 1

If you are using Photoshop Elements Editor for printing then make sure you have handled the color management of PSE correctly.
There are two different scenario available in PSE to handle color management.
Scenario 1 (When printer manages color). If you're known and familiar to your printer profile, the type of paper you are using and if you have any other customization done for your printer profile then in this case please select Printer Manages Color in Color Handling drop down under color management of PSE.
To achieve this, follow these following steps.
1. Launch Print dialog.
2. Click on "More Options..." button.
3. Now select Color management.
4. Here you can see the Color Handling drop down. Please select Printer Manages Color.
Note:- Use this scenario when you are sure a about your printer profile and settings.
Scenario 2 (When Photoshop Elements handle color). In case you want PSE to handle all color management then please select Photoshop Elements Manages Color in Color Handling drop down. Then select the same printer profile as Image space.
Note:- If you are using this option, make sure the color management of your Printer is off.
Hope this will help you.