Why does PSE 12 installation continually fail?
Despite repeated attempts with Adobe Support, I am unable to get PSE 12 installed due to "Shared Technologies" installation failure. After 20-30 minutes of attempting an install, I receive an error message saying that Shared Technologies has failed to install and a full uninstall is required (another 15-20 minutes). I find nothing in the PSE installation log files, I have tried everything (I do mean absolutely everything) suggested in the forums, support, knowledgebase and/or what Adobe Support has suggested (which really hasn't been sub-par). I even provided Adobe Support my log files and - in response - they told me to uninstall "Bit Defender" anti-virus (which I do not have nor have I ever had on my machine). Anyone else have their PSE 12 installation continually fail?
Windows 7 Ultimate x64
I’m not sure what exactly you mean by “removing the bits” in-between times but I have removed the installation and OOBE folders (after renaming them didn’t help either). As recommended in a forum or by Support, I created a root-level folder (c:
PSE12_Install), saved the installation file(s) to that folder and ran “As Administrator” the EXE from that location. I tried that three (3) different times and each time I deleted the folder and OOBE folder. I restart each time plus I run ccleaner.exe to make certain there is no legacy registry entries or undeleted files.
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