Why does reader freeze while opening some pdf files and others open instantaneously?

I use pdf files created from CamScanner and shared from DropBox.  In DropBox, many times (over 50%) while opening the PDF the process freezes and the error message is Adobe Reader is not responding.  If you close the program, and re-open the file, it opens fine.  I have saved these files to my computer and the same issue occurs.  The files are 100-500kb, so I do not think size is the issue.  I have reinstalled Reader (11.1.10) and there is no improvement.

This appears to have reduced the time to load a document.  Thanks Jimb      From: Anubha Goel <[email protected]>
To: jimb70395944 <[email protected]>
Sent: Friday, March 20, 2015 4:37 AM
Subject: You have been mentioned by Anubha Goel in Re: why does reader freeze while opening some pdf files and others open instantaneously? in Adobe Community
|
You have been mentioned
by Anubha Goel in Re: why does reader freeze while opening some pdf files and others open instantaneously? in Adobe Community - View Anubha Goel's reference to you  Hey jimb70395944, Please try disabling protected mode under 'Edit> Preferences> Security (Enhanced)' and uncheck 'Enable Enhanced Security' option.Then, try again and let me know.  Regards,Anubha
Participate in the conversation by replying to this email
To stop receiving these messages whenever you are mentioned, go to your preferences and disable notifications for direct social actions. |

Similar Messages

  • Hi. I was trying to open some pdf files and got a message my adobe reader was deinstalled. I installed a new version of Adobe Reader for Mac and when trying to open a PDF file I am getting a message in a foreign language. Any suggestions?

    Hi. I was trying to open some pdf files and got a message my adobe reader was deinstalled. I installed a new version of Adobe Reader for Mac and when trying to open a PDF file I am getting a message in a foreign language. Any suggestions?

    Are you launching Pages from an icon in your Dock? Installing the update does not change the Dock icons & it does not remove the older versions. Go to your Applications folder & launch the new Pages from there.

  • Some PDF files and other emails do not display the whole page. Is there a way to change that?

    Some PDF files and other emails do not display the whole page. Is there a way to change that?

    If an app does not behave as expected, try closing the app completely and reboot the iPad. It appears as though you have the original iPad. It helps if you list your iPad model and the iOS that you are running.
    Tap the home button once. Then tap the home button twice and the recents tray will appear at the bottom of the screen. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button twice.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • Reader 10 can't open some .pdf files

    Reader 10 on a Windows Vista system cannot open some .pdf files. Ones that I create within MS Office open fine. An IRS file (Form W-9) opens fine online, but won't open after downloading. The computer response is "Not responding". Uninstall/reinstall hasn't changed anything, nor has rebooting. Does anybody have suggestions how to tackle this problem?

    HI,
    It is happening to me too! What browser are you using?  It happens to me in Firefox on my brand new MacBook Pro.  I don't have the problem on my old MacBook Air....
    Kind regards,
    Becky

  • I cannot open some pdf files online with Reader XI (like sample forms in Help section).

    I cannot open some pdf files online with Reader XI (like sample forms in Help section or IRS.gov or credit card statements).  I have uninstalled Reader XI, cleaned and reinstalled.  I have no problem right-clicking and downloading and then viewing the files.  No problem viewing acrobat files.  I'm runnnig Windows 7,  IE9.     I can acces them through Chrome.

    RESOLVED
    I found two suspect programs that were installed within the last 48-hrs that may have caused the problem
    1) - Libre Office - latest update.  This is a fork of Open Office.  (unlikely)
    2) - ManyCam video manipulation software  (likely)
    Following info here, I opted to try to open an Adobe PDF file that was on my hard drive.  When I did, it refused and IE10 gave me an ActiveX error (AHA!!).   When I checked the installation of ManyCam, it had installed a version of DirectX that may have over-written the resident versions or disabled them somehow.
    I uninstalled ManyCam but left Libre Office's update in place, then I ran a system restore from a point 24-hrs before the installations.
    This resolved the problem 100%.
    So, the suggestion here is that there may be one or more program in the wild that is interupting the ActiveX or DirectX systems.  They may be running or installing an older version.  In this case it appears the handlers were broken.
    Once the system restore had completed I was able to open Adobe PDF files within my IE10 browser from the Internet as well as open PDF files from my hard drive.
    Note that this same issue also clearned up a problem I was having with the Comodo Dragon web browser, which is a fork of the Chrome project.  Once I eliminated the suspect program and ran the system restore all was well.  In the instance of the Comodo browser it was unable to open or reach anything - dead white screen below the menu bar.
    So my suggestion would be to take an inventory of recent program installations, remove/uninstall them, run system restore from a date before the suspect programs were added, and see what happens.  In my case that fixed the problem.

  • Can't open some PDF files

    These are probably very basic questions but here they go. I am having some trouble opening some PDF files from my school's website. I can download them just fine but when I try to open them a window pops up saying the file could not be open because there was an error.
    The tricky thing is I was able to download and open PDF files from other sources (mainly email).
    Because of that I went into Adobe's website and dowloaded and installed both Adobe Flash and Adobe Reader over the copies that I already had on my computer. Is that bad? Does the computer just write the new copy over the previous one I had without a problem or does it now have duplicated files in the program's folder that could lead to future malfunctioning?
    Even tough I haven't noticed any changes in performance yet could that be concern for future problems (crashing, computer slowing down)? Should I reformat the HD to factory settings and start from scratch since I do not have almost any info/ files in the computer yet? Or am I better off  leaving the computer as it is and not messing with trying to reformat.
    When a
    The other question I have is can there be PDF files that open only in Windows OS and PDF files that would work on both?
    Thanks in advance

    Probably you're opening pdfs using Preview. Preview is very good and it'll open almost any pdf but not 100% of them, for that you must use Acrobat Reader.
    What you did was fine, just keep using the computer.

  • Unable to open some pdf files

    Hi there. Sorry to bother you guys but i'm really puzzled about something. Recently I've had problems opening some pdf files (they open fine on a pc). When i try to open it, the preview window opens but i am told "For the best experience, open this PDF portfolio in Acrobat 9 or Adobe Reader 9, or later." I have on several occasions downloaded the latest version, but this does not seem to solve the problem. Does anyone have any suggestions? BTW I am using a macbook running on leopard. Thanks!

    I don't know where bubbles went, but this just happened to me for the first time EVER using Mac OS X. I just received a pdf from a co-worker that gives me the  "For the best experience, open this PDF portfolio in Acrobat 9 or Adobe Reader 9, or later." when trying to open it with Preview. Like I said, I've never had Preview fail to open a pdf before. Has this been seen before? Is there something new r different about how this pdf might have been created that Preview doesn't handle?
    I had recently downloaded a demo of YNAB (You Need A Budget) which also installed Adobe AIR (ugh). Thinking that might have changed something, I uninstalled AIR, rebooted, but no change. This pdf is still unopenable in Preview.
    BTW, I am totally uninterested in installing Reader on my system and am hoping I can deal with this singularity.
    Thanks to anyone with any insight...

  • Ipad Dropbox app cannot open some pdf files

    my Ipad Dropbox app cannot open some pdf files. The blue download bar appears and when download is complete, the wheel spins and spins and nothing happens.
    Some files are password protected. until recently, the password window would open. Now it does not. The wheel just spins and spins and the file does not open.
    AN email attachment (pdf) which I opened in Dropbox on my iPhone opens fine.  Files saved in Dropbox from my desktop won't open. This is true for pdf and MSWord files.
    I'm running iOS 7.1.2 (11D257)

    Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps BEFORE doing the reset.
    Should that fail, you might delete and reinstall the app.

  • Why does the tab button in Safari close safari and not open a new tab?

    Why does the tab button in Safari close Safari and not open a new tab?

    Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps BEFORE doing the reset.

  • Why can I highlight some pdf files and not others

    Why can I highlight some pdf files and not others

    Highlighting only works on text documents; a scanned document (image) cannot be highlighted.

  • I cant open some pdf files

    I just cant successfully open some PDF files(preview default) occasionally on the new Macbook Air, left with all blank contents, whereas, there is no problem in other PCs, I have no idea at all, need solutions ASAP, thanks.

    I downloaded and installed the lastest Adobe Reader(X) yesterday, but it doesn't help, still got the problem.

  • Some PDF files, cannot be opened by Preview version 6.0.1. The system ask me to upgrade the version and direct me to Adobe site

    Some PDF files, cannot be opened by Preview version 6.0.1. The system ask me to upgrade the version and direct me to Adobe site to install Adobe Reader

    Below a link to a file which is an application to canadian visist visa, you can find the link also in the folowing site:
    http://www.cic.gc.ca/english/information/applications/visa.asp.
    I ttried to open the PDF file form Web, and down loaded from web to my Mac, but in both attempts did not work, and I 've beem asked to upgrade to a later Adobe version from the site or from the PDF file.
    Application for Temporary Resident Visa [IMM 5257] (PDF, 338 KB)

  • Cannot open some PDF files in Illustrator

    Hi,
      One of our users is unable to open some PDF files in her ver of illustrator.
    Her version is 15.0.2 using Windows 7 64bit
    She can open the PDF in reader but when she tries to opens it in Illustrator she gets error "file not found" this is the same if she right clicks open with illustrator or double clicks, and also if she tries to open from within Illustrator.
    The file was created using illustrator for MAC and they can open the file OK, they also tried to save the file as an AI and she still cannot open it.
    I have no ideas, any help would be very much appreciated.

    kprust,
    Which version are the files created in?
    If above CS5, what happens if they are downsaved to CS5, then (saved as PDF and) opened by her?
    And what happens if she creates a PDF herself and then tries to open it?

  • Why does iTunes freeze when movie download is processing and it will not restart the download but yet it billed my acct for payment already?

    Why does iTunes freeze when movie download is processing and it will not restart the download but yet it billed my acct for payment already? It has been a week now and still not done processing. I get an error message when I try to restart the download.

    What Windows version?

  • Some PDF files won't Open

    I am having problems opening some PDF files. It all started about two weeks ago. Some will open, some will not. My operating system is Windows 7, Internet Explorer 8, Adobe 9.4. When I go to open a PDF file from my email or the internet, I get the following:   Problem Event Name            App Crash
                                           Application Name                   AcroRd32.exe
                                           Application Version                9.4.0.195
                                           Application Timestamp         4c9b3e3c
                                           Fault Module Name                AcroRd32.dll
                                          Fault Module Version             9.4.0.195
                                           Fault Module Timestamp      4c9b3e3c
                                           Exception Code                      c0000005
                                           OS Version                               6.1.7601.2.1.0.256.48
                                           Locale ID                                   1033
                                           Additional Info                         0a9e
                                           Additional info                         0a9e372d3b4ad19135b953a78882e789
                                           Additional Info                         0a9e
                                           Additional Info                         0a9e372d3b4ad19135b953a78882e789 
    I have talked to several people about this and I have not found a cure yet. Can anyone help?
    Thanks,
    blade4855

    While trying to find a solution for that issue, I stumbled across a post that describes a similar problem with jpegs:
    https://support.mozilla.org/en-US/questions/979919
    One reply suggests: "Are you sure that these images are send with a proper MIME type for images and not with a generic MIME type that makes Firefox show the "Open with" dialog? "
    The suggested solution, an extension called Open-in-Browser https://addons.mozilla.org/firefox/addon/open-in-browser/
    works fine regarding the pdfs in question, and is acceptable for me, although I agree with the poster from above, that " it is a bug that should be fixed instead of relying on an extension".

Maybe you are looking for

  • Event ID 1012 - There was an error while attempting to read the local hosts file

    When I start my Computer after it has been turned off overnight (switched off at the Power supply) I get a Blue screen and have to reboot the PC. in the Event log it has this error: Event ID 1012 - DNS client events - There was an error while attempt

  • I have still empty Notes in iCloud

    When I open iCloud on my PC, Notes are still empty not synchronized. On my iPhone and iPad is everything okay. What should I do?

  • How can I cancel ?

    Hello ~ I was purchases before 3 month by ITUNES (monkey3) music downloads. But I don't want to no more extension music download . How can I cancel to automatically music downloads ? If you want to any information about this case  Auto extension date

  • Getting prohibit sign at startup

    MacBook Pro is booting up slow. Getting a prohibit sign. Won't boot up.

  • How do i find the top songs on iTunes

    now that i update itunes i cant find the top songs on itunes, can someone tell me where i can find them