Why does restoring and updating not work?

Hi. I'm trying to restore my iPod Touch through iTunes because it has a lot of "other data" on it, 3.1GB to be exact. I've read in a lot of places including here on this site that what is needed is a restore. Well, I've been trying to do that ever since July 2012 but the restore never completes. I've redownloaded iTunes a couple of times, everything is where it should be, and I have a really strong internet connection. The weird thing is that after a while restoring, I click on the status bar in the "Downloads" section of iTunes and it shows how much data is going, such as 1MB per minute or something along those lines, but then the data starts to drop until all is left is a really slow 100 something kbsp and it is at this time that the restore stops and a message pops up saying to check my internet but I have a really good internet connection and everthing is good. I do everything such as redownload iTunes and restart the computer and I have a DELL computer that is 2010 or 2011 running on Windows 7. Can anyone help me with this please?
Also, I try to update on iTunes but that also quits. I know I can update on my iPod but iTunes on my computer will always ask to update it before restoring even though I've updated. This was the case when iOS 6 was barely out. It kept on saying to update first and so I let it but then it doesn't do it and I can never restore.

Do you mean that when you move files on the Desktop, they don't stay where you put them ?.
If so - use Finder - View menu - Show View options & choose 'Arrange by' : none
If not - please describe exactly what the problem is.

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