Why does screen go white and unresponsive?
iPod touch screen goes white and unresponsive whilst playing games. Done it twice now and have to leave for a few hours until it clears?
You will probably never find out "why"
- To prevent try the following:
-- A reset. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
-- Restore to from backup
-- Restore to factory defaults/new iPod
If still a problem then you likely have a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Similar Messages
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Why does browser never close and unresponsive all the time horrible experience
it never closes repeatedly crashes takes for ever to load when I try to close it is unresponsive wont open attachments horrible browser never responds what a joke no phone to contact live person takes forever if it decides to even open
There are two places to check:
1. In the Summary pane for your iPad make sure that this box is not checked;
2. In the iTunes app you may wish to go to Preferences/Devices and check this box; -
I have had a number of issues with my Intel Mac recently and had to reboot using disk utilities, safe mode, OSX recovery, but always come back to the login screen but when I type my password the screen goes white and returns to the login screen. My password is correct and the login does not jiggle as it would if the password was wrong. Please advise,
Back up all data if you haven’t already done so. There are ways to back up, even if you can’t log in. Before proceeding,you must be sure you can restore everything to the state it’s in now. If you’re not sure you can do that, STOP.
The procedure below may spare you the need for a clean reinstallation of OS X. If you don't feel comfortable carrying it out, don't. try.
Briefly, you need to delete the following file:
/var/audit/current
If you already know how to do that, you can skip the rest of this message. Do it, and try again to log in.
Boot in single-user mode by holding down the key combination command-S at the startup chime. If you’re using an external USB keyboard, it must be plugged directly into a built-in port on the Mac, not into a hub. Release the keys when you see a black screen with scrolling white text. In this mode, there’s no graphical interface; just a command line. Initially, you can’t make any changes to files.
When the text stops scrolling, and you see a line ending in a pound sign (“#”), type the following command:
mount -uw /
You must type the command exactly as given, with no mistakes. If you don’t feel able to do that, STOP. At this stage, no harm will be done if you make a mistake, but later, it will be. Press the return key.
Next, type the following command:
rm -i /var/audit/current
Press return. You should get the following output:
remove /var/audit/current?
If that's not what you get, STOP. Type the single letter N, press return, and try again. Otherwise, type the single letter Y and pressreturn.
Finally, enter the command:
exit
Press return. The text will start scrolling again, and then the system will reboot. Try again to log in.
Credit for this solution to ASC user AnthonyTW. -
Hi, My name is Cassie.
I bought my iPod off of amazon just around the end of January of this year (2012). Last night I was playing around on my iPod. Listening to pandora, and editing pictures. I got to a picture and clicked edit, and then my iPod shut off. It rebooted itself and seemed to be running as if nothing had happened. I put my music back on and went back to the picture and tried to edit it again. I clicked the edit button and the ipod shut off again. This time, it kept rebooting. It went to the apple symbol to turn on and about thirty seconds, the time it normally takes to turn on, the whole screen went white and then shut off and tried rebooting again. It kept doing this over and over again. After a while, it did eventually stop, but only to a completely white screen. It was like that all night long because I fell asleep. (gave up on it). It is now the afternoon and after I held the lock button and the home button down the screen when off. I let it sit for about a half an hour, then I tried turning it on again. But it still is doing the same thing. I have no idea what I could have done to make it do this. Unfortunalty, I am not home to connect it to my own iTunes, but regaurdless, it wont even connect to the computer. I did have my ipod plugged in the whole time it was rebooting and shutting off last night. It was connected to my wall jack which normally works fine. But even having it plugged into the computer as it is now, its still doing the same thing. I am dissapointed that I might end up loosing everything that I have on it. I have not been able to sync it to my computer to save all the apps and pictures and music I have stored on it. I really do hope I can get some help or advice!
Thank You!!
-Cassie LawrenceReset the PRAM
Reinstall the operating system from the dvd (you will not loose your data) -
okay i have been trying to access the itunes store from my computer and after i click the tab the words accessing itunes store scroll across screen the the screens goes white and only the apple symbols is in the box.....WHY. Is the store down??
Hello there jodi o,
It sounds like you are unable to access the iTunes Store on your computer. I would recommend you use the following article to help troubleshoot that:
Can't connect to the iTunes Store
If the issue persists after using the info for your operating system in the above article, here is the more advanced version with further troubleshooting info:
iTunes: Advanced iTunes Store troubleshooting
If you are using Windows, you should also try the information in this article:
Apple software on Windows: May see performance issues and blank iTunes Store
Thank you for using Apple Support Communities.
All the best,
Sterling -
! just got a new docking system so i plugged it in to my computer because it wasnt the wall charge type, so I put in my ipod, then straight away my screen went white and now its not doing anything! i press the home and lock button nothing happens... then i plug it in my computer it doesnt come up in itunes or even the copmuter. please help i can not live with out my ipod!
Your post is abit confusing, especially on getting those weird messages and emails,( assumed in your Windows machine.)
Most likely you have Restored the iPod using the new Macbook pro, using the same name as that in your Windows machine, hence the duplicate name warning, as it is trying to sync Automatically.
If you are syncing your iPod to both the Mac and Windows, you must set it to Manually Manage Music, in the first machine that you setup iTunes with the iPod. Read thsi Apple Support Article
In iTunes, Preference, tick on Prevent devices syncing automatically
Hopefully your music are still in both your iTunes library,
Connect the iPod to the Mac
Restore it (just to fix any filesystem corruption by the Windows end)
Set it to Manually Manage Music
Sync your selected songs in your library.
Whern sync complete, Eject it
Connect it to your Windows PC.
Select the song in the library
Sync it.
It should work if your ipod Hardisk is not giving any problem.
Good luck! -
My daughter tried to play the My Horse game on her Ipod touch that she got for Christmas and when she opened the game it said something about sending "push notifications" and gave the choice of "don't allow" or "ok"...we chose "don't allow". After that the screen went white and now we cannot get the Ipod touch to respond to anything. I tried holding the sleep/wake button to try to restart it and it doesn't seem to work. Any suggestions to get this device working again???
Try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If that doesn't work, try a Restore:
From iTunes, select the iPad and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad.
There's more that you can do. Post back if none of the above solves the problem.
By the way, I always allow "push." That allows the app developer to "push" information to your device rather than waiting for you to ask for it. However, "don't allow" shouldn't cause the problem that you're experiencing. -
why does it come white when i take a picture on my Iphone4s? it is not all of the pictures which becomes white, but some of them and it is not because i used flash. the phone is new as well , I bought it before 2 weeks ago. what can I do? please need help.
First step in troubleshooting is to reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)
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As I mentioned, the screen is black and unresponsive. However when ever I plug it into either my charger or my lap top it will make the expected sounds, it also [when plugged into my computer] opens up iTunes how ever the device can't be seen on the side bar. So far to resolve the issue I've tried.
- Attempting to turn it on
- A reset using the home/sleep button and the power button
- Plugging it into my computer to see if I can get it working through iTunes [Which so far is fruitless]
- Holding 3 fingers down in the screen in case my screen curtain was enabled [Nothing happened with that either]
- Putting it face down over my knee and slapping the back in case a cable was lose [Done this repeatedly and nothing happened]
I don't know what's wrong with it and I've been searching for solutions for about 2-3 hour's now. I'm hoping someone here might be able to help me as I would like to go through as many options as possible before trying to take it into the apple store.
[Side note I had also just updated my iPad two nights before the problems began to occur to the iOS 8 technology.My version of iPad is the iPad 2 with 16GB of memory. I'm not sure how much information will be relevant but I'll give as much as possible is someone is able to help me.]Apple does not replace screens and your iPad is clearly out of warranty, not that accidental damage would be covered anyway. If you want to try to have your iPad fixed, there are 3rd party repair centers you can try. In your google search bar type the following:
"ipad repair "xxxxx"
Put your city in the "xxxx" for example, "tampa, fl"
There will likely be some options you could investigate.
Or, you could sell your iPad, even damaged to Gazelle.com and get yourself a shiny new iPad. And if you do, make sure you add AppleCare+ for $99. This not only increases your Apple technical support for two full years, but would get you up to two iPad replacements at $49 each. -
After the screen turned white and the folder popped up, it just kept flashing. After a few minutes the screen just turned white completely and I could hear the noise of the drive. It just sat there still with the noise for a good few hours until the battery died and then my mac just shut down completely. I tried to see if the computer could charge, and it does charge. I just can not turn the computer on no matter what. It is dead. It might be the logic board or the drive...I'm hoping it won't cost me a new computer because I just got this 5 months ago....
Do not attempt to charge as that will only make the damage worse. You need to take the MacBook Air to an Apple store genius bar and have the technicians check and see what repair work is necessary. It only takes a very small amount of liquid to cause short circuits and damage.
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my screen turns white and my functions lag on me for instence i try going to my ipod and it turns on but then turns right off going back to main screen. when i click on my settings it takes forever to open up, if opening at all.
Restore the phone --> http://support.apple.com/kb/HT1808
If this does not resolve the problem you have a hardware problem. -
Ipod screen is white and will not respond to buttons, nor will it reset. Help!
Can someone please help me? My ipod touch 4th Gen. just froze as I was trying to view information on a Free Music Ap.. Now the screen is white and the buttons do not work, nor will it let me reset it. I connected it to my computer, hoping that Itunes or Apple would cause it to reset but it is still unreponsive. I can't even force it to turn off. Can someone please help?! Thanks in advance!
Let the battery fully drain. After charging for at least an hour try:
iOS: Not responding or does not turn on
If not successful time for an appointment at the Genius Bar of an Apple store. -
My son's ipod touch is not charging because the screen turns white and it freezes up. Trying to reset it and figure out the problem but don't kno what to do.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
n the middle of looking through some pictures, my iphone 4 screen turned white and is now not turning off or on. What's the best thing to do?
Try doing a hard reset - by holding the 'Power' button on the top and the 'Home' button simultaneously!
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Why does my computer freeze and curser dissapears?
Why does my computer freeze and curser dissapears?
I had a similar problem after upgrading to Windows 7. The problem seemed to be that there was a dialog box that opened
that was not visible on the screen and it was blocking the print completion. Try this. Open the Adobe PDF Printing Preferences and clear the field "Rely on system fonts only, do not use document fonts." When I did that it solved my problem.
The unseen dialog box seems to be the fault of Windows 7, in my opinion.
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