Why does the BlueCross/BlueShield of Massachusetts website function on Internet explorer and NOT on Firefox?

The necessary items on some of the BC/BS drop down menus do not appear when using Firefox. I had to open that same provider website in Internet Explorer in order to enter claims correctly. Not sure how a web browser alters content and functionality of websites.

This is likely because the website is using ActiveX, which is only supported by Internet Explorer (it's very insecure, which is why no other browser supports it).
You can try:
* [[Websites look wrong or appear differently than they should]]
* If that fails, contact the webmaster.

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Anne

You illustrator files may have different color profiles attached.
Set to show your color profile in the bottom left of each document by using the flyout menu >> show >> document color profile
Then you can use edit >> assign profile to get them the same
Yours are quite far off for RGB (which are usually close to each other for many profile due to wide gamut). I question as Jacob did if one of your documents are in CMYK mode. Look in parenthesis after the document name at top of window.
Check if view > proof setup is the same (do not use the uncoated profile as in my screenshot, that was only there cause of my testing)
Make sure view >> proofs colors is checked or unchecked for both.
To get them to print the same, check these settings are the same
Sorry for all the screenshots, but hopefully one day we will see Adobe's complex color management united all in one window.

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Thanks Roger W1,
Yes, I was using iTunes to sync over cable without problems since orinigal purchase in 2011 and using 10.6 w/o problem. There was an "update" in Nov 2012 that crashed the sync service. I went to the Apple Store and reviewed the problem with the Geniuses there. It was discovered at that time that the update included mandated use of iCloud but enough of the un-updated code remained that he was able to patch functions to allow Microsoft Office to still sync over iTunes.
This March (+/-) there was another "update" to 10.6 that totally destroyed the patch that was in place so there was no sync service available between Microsoft and iTunes what-so-ever. Then recently, because of some unknown process, all my notes, contacts, and calendars were erased in both my Apple utilities and Microsoft utilities.
After many hours of frustration I was able to recover most of the information to the Apple utilities only, but those were unstable. At my visit to the Apple store it was suggested that an upgrade to 10.8 might solve the stability problem. That it did but being connected to the iCloud all the time keeps using up all my Internet time and I have nothing left to check emails or do research.
This, to me, is not my problem but one created by Apple. I have searched the Internet and support groups and there doesn't seem to be a solution.
The "aircraft mode" turns off all other communication functions and is not acceptable. Neither is disconnecting/turning off Airport on my MBP.
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Why is it that I can recieve my banking information from a website on Internet Explorer but not on FireFox

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Hi, I have the same problem, but I have been using firefox 10 for some time. Everything worked well until 3 days ago, when I could not access my internet banking account. As above, I got a service unavailable message from my bank.
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A good place to ask questions and advice about web development is at the mozillaZine Web Development/Standards Evangelism forum.
The helpers at that forum are more knowledgeable about web development issues.
You need to register at the mozillaZine forum site in order to post at that forum.
See http://forums.mozillazine.org/viewforum.php?f=25
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Why does my Web Handler work with Internet Explorer, but not with Firefox

I am trying to develop a web page that uses the Simile Timeline (http://code.google.com/p/simile-widgets/wiki/Timeline) with data from SQL Server.
In initial testing of my timeline I tested it with Example.xml, a static XML file in the correct format to be event data. I wrote the following in the appropriate place within mytimeline's Javascript: -
var WebHandler = "Example.xml"
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Thank you, Robert.

Problem solved. The issue: Content Type was not correct.
Visual Studio creates the web handler with dummy code like this: -
Public Sub ProcessRequest(ByVal context As HttpContext) Implements IHttpHandler.ProcessRequest
context.Response.ContentType = "text/plain"
context.Response.Write("Hello World")
End Sub
I wrote a database query that set a string variable to the XML I wanted: -
Public Sub ProcessRequest(ByVal context As HttpContext) Implements IHttpHandler.ProcessRequest
Dim Outstring as string
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context.Response.ContentType = "text/plain"
context.Response.Write(Outstring)
End Sub
This works with Internet Explorer. However it's not strictly correct: to make it work with other browsers as well,
context.Response.ContentType = "text/plain"
should be
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when using simple search in EUR-LEX web site with Mozilla error message appears.
the simple search in EUR-LEX web site is OK when using Internet Explorer.
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Do I have to change some setting in Mozilla?

What kind of error do you get?
Seems to be working fine here.
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove the Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

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Hello,
Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See [[Flash Plugin - Keep it up to date and troubleshoot problems|this article]] for more information on using the Flash plugin in Firefox).
To disable hardware acceleration in Flash Player:
#Go to this [http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues Adobe Flash Player Help page].
#Right-click on the Flash Player logo on that page.
#Click on '''Settings''' in the context menu. The Adobe Flash Player Settings screen will open.
# Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel. [[Image:fpSettings1.PNG]] 
# Remove the check mark from '''Enable hardware acceleration'''.
# Click '''Close''' to close the Adobe Flash Player Settings Window.
# Restart Firefox.
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Also, unrelated to Flash, the latest version of Firefox is version 33, you can update either by going to:
* Help (or [[Image: New Fx Menu]] > [[Image: Help-29]]) > About Firefox
Or download a fresh copy at:
* https://www.mozilla.org/en-US/firefox/new/
* (if you need a different localization) https://www.mozilla.org/en-US/firefox/all/
Does this solve the problem? Let us know.

URL links provided in emails (Windows Mail) stopped working. I get a popup message: "Windows cannot find...." asking me to make the URL is correct. I connect to Internet Explorer, but not Firefox, my default browser.

I have already updated Firefox to latest version and reset the default mail program to Windows Mail. But Windows Mail now doesn't want to recognize Firefox. If I shift to Internet Explorer, I have no problem. I have no problem receiving or sending emails, just using links contained in them.
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nothing that I could find would solve my problem, so I just gave up trying...
then I had a group of Microsoft Updates badly interact with each other, causing me all kinds of stability problems involving SQL and printer drivers.
To fix those issues, I backed out all updates within the prior two months, then [slowly and painfully!] reinstalled them -- when done in groups, you can tell how Microsoft corrects bad updates by noting which ones are not reinstalled.
I also had to download and install every single MS SQL update available before everything that was broken worked again. Note that none of the updates had titles that suggested anything at all to do with web browsing (other than Internet Explorer) or Firefox.
There was also at least one Firefox update shortly after my re-installation of Windows Updates.
Funny thing happened along that path: as of today (version 32.0.1) has none of the problems I reported, but I cannot say for certain which change fixed them: I was far more concerned fixing SQL and printer issues to even test Firefox for default file association settings.
Sorry that I cannot be more useful, other than the general suggestions to:
(1) keep your system fully updated with all patches
(2) keep your anti-virus, anti-malware, and anti-spybot software current as well
(3) keep any program that uses HTML and other browser protocols also up to date
(4) take regular snapshots of your registry, and create a system restore point before every system and software update, so you can more easily back out problems
(5) keep the installation package(s) for prior version(s) of software (and Windows Update files) at least until you verify an update hasn't broken anything.
Hope that helps.
--Richard

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Cheers,
Michelle

Why does the BlueCross/BlueShield of Massachusetts website function on Internet explorer and NOT on Firefox?

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