Why does the CC app say no internet connection?

I have been using the CC App for 2 years with no issues. My internet connection changed, I can log on to the Creative Suite site but the CC application for updates now cannot find the internet connection. How do I re-set or hook it up?

Hi Debbie,
Please refer to the help document to fix this issue:
Creative Cloud Connection Update
You may also refer to the threads below where this issue has been addressed:
Re: How to resolve 'No Internet Connection' error
Re: Internet connection problem with Creative Cloud
Regards,
Sheena

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