Why does the creative cloud application not load?

I am trying to upgrade lightroom 4 to 5, and i can't access it through the creative cloud app because it won't load. I even bought lightroom and photoshop creative cloud again, but it has to download through the cc app.

Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
Some download & install troubleshooting links
-Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088
-AND JUST FOR MAC USERS - Some 10.9.3 links
-Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
-more Mac 10.9.3 https://forums.adobe.com/thread/1491469
-Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0

Similar Messages

  • Why does the creative cloud stop installing and never finishes?

    Ok so I downloaded the free trial and everything was working out until i double clicked the installer and it said it was installing and 2 secs later when the blue bar(loading bar) started it closed the installation and won't work? Does anyone know why or send me a video on how to solve this issue?

    Andrew_106 for information on how to install the Creative Cloud Desktop application please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

  • Why does the Creative Cloud show up blank???

    I have unistalled and reinstalled the creative cloud many times, along with restarting my computer. I have also tried all of these solutions many times: CC desktop lists applications as "Up to Date" when not installed.
    Any updated solutions to help me with my problems?
    R

    Hi Rgold13,
    Are you logging as an administrator. Have you used the Adobe Clean tool to remove all of the partial installed files? The steps in the link that you posted should resolve this issue. Removal of the OPM.DB usually works. Did you find the file? Often people have a difficult finding the file. I would suggest to go thru the steps in this help doc for network troubleshooting steps. Check your hosts file for network connection.
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    Let us know if you need further assistance.
    Thanks
    Scott

  • Why does my creative cloud libraries not available?

    I am connected to the Creative Cloud app, restarted Photoshop and still see the massage 'To use Creative Cloud Libraries, please sign in to Creative Cloud'

    Do you have a 64-bit operating system?  IF not, that might be the reason you have no apps offered fro download.

  • Why does the Creative Cloud app steal focus multiple times when it starts up?

    I am running Windows 8.1. When my system boots up, I've set Creative Cloud to launch at startup. I like to have the CC app running in the background so I can keep all of my apps up to date.
    The problem is that the CC app steals the operating system's focus multiple times when it launches. For example, right after I log in to Windows, I'll usually launch Chrome. If I start typing something in the address bar, I am interrupted halfway through as the CC app launches and steals the focus. So then I reset the OS focus to Chrome and start typing again. And then CC usually steals the focus again after a couple of seconds.
    I've verified that it is CC by disabling launch-at-startup. Doing this makes the problem go away.
    This is completely obnoxious and unnecessary. If an app launches in the background, it shouldn't steal the focus once, let alone twice. This is software development 101. We are paying good money and should not have to deal with problems like this.

    Here you go:
    https://creative.adobe.com/share/a943d4fa-a03e-4f8f-a49e-d22019257dea
    David

  • Why does the Creative Cloud web app not show multiple pages in Fireworks png?

    I have recently bought CC subscription and played a bit with web fromt end. It looks interesting for sharing files with clients and getting feedback through comments. However it does not seem to show multiple pages in png files.. Am I doing something wrong?

    Here you go:
    https://creative.adobe.com/share/a943d4fa-a03e-4f8f-a49e-d22019257dea
    David

  • Why does the creative cloud cost more in Australia than US

    The Aussie dollar is currently stronger than the USD and heas been for 12 months, why do we have to pay a 25% premium over US customers for an online service that shouldn't be affected by shipping or import taxes?

    PECourtejoie wrote:
    John, I'm not "they"
    I am also charged more than others.
    I tried to make a reasonable assumption about one of the elements that can explain the price difference. (If the Adobe local offices are separate legal entities)
    Another thing to keep in mind is that they cannot stick to the exact conversion rate: if they are very close to it, they would sell at loss when the rate changes... (I was able to get a MBP for the price of a MacBook when the Sterling Pound made a dive compared to the Euro in 2008.) I guess that they set a confortable buffer, and try to stick to it (otherwise, prices would change often, creating confusion and anger to their customers and resellers.)
    Maybe that if we add all the parts, a chunk of the price difference can be explained. Then, the rest is "explained" by the fact that Adobe is not a non-profit company.
    I sure would want to pay less...
    Peter, we can all make assumptions that can explain part of the price difference, and I'm sure we have read all of these guesses in these forums over the years. I think that if you add them all up, you will never come to the actual surcharges.
    You say Maybe that if we add all the parts, a chunk of the price difference can be explained. Then, the rest is "explained" by the fact that Adobe is not a non-profit company. I see it the other way around: The price difference is explained by the fact that Adobe is not a non-profit company. The charge what they do because they can an they know they'll get it, as John says.
    Pity that Adobe does not seem to realize how much this policy encourages piracy in countries where the average salaries are way, way below the price of any of their products. In my opinion, sales would probably increase in those contries if they charged reasonable prices. Although it may be too late in places where piracy has become in practice a not-frowned-upon practice.

  • Why does the Creative Cloud cost twice the amount for foreigners as it does in the US?

    Can i just get the US version then?

    PECourtejoie wrote:
    John, I'm not "they"
    I am also charged more than others.
    I tried to make a reasonable assumption about one of the elements that can explain the price difference. (If the Adobe local offices are separate legal entities)
    Another thing to keep in mind is that they cannot stick to the exact conversion rate: if they are very close to it, they would sell at loss when the rate changes... (I was able to get a MBP for the price of a MacBook when the Sterling Pound made a dive compared to the Euro in 2008.) I guess that they set a confortable buffer, and try to stick to it (otherwise, prices would change often, creating confusion and anger to their customers and resellers.)
    Maybe that if we add all the parts, a chunk of the price difference can be explained. Then, the rest is "explained" by the fact that Adobe is not a non-profit company.
    I sure would want to pay less...
    Peter, we can all make assumptions that can explain part of the price difference, and I'm sure we have read all of these guesses in these forums over the years. I think that if you add them all up, you will never come to the actual surcharges.
    You say Maybe that if we add all the parts, a chunk of the price difference can be explained. Then, the rest is "explained" by the fact that Adobe is not a non-profit company. I see it the other way around: The price difference is explained by the fact that Adobe is not a non-profit company. The charge what they do because they can an they know they'll get it, as John says.
    Pity that Adobe does not seem to realize how much this policy encourages piracy in countries where the average salaries are way, way below the price of any of their products. In my opinion, sales would probably increase in those contries if they charged reasonable prices. Although it may be too late in places where piracy has become in practice a not-frowned-upon practice.

  • Why does the creative cloud cost 50% more in the UK than the US ?

    Typical American corporate attitude to the rest of the world.
    We give them the internet and Raspberry Pi and all they do is miss the point.
    Is it any wonder people don't like american companies ?
    I would like an explanation.

    Well, to be fair the UK price you're quoting includes taxes (significant VAT) whereas the U.S. price does not... 
    If you compare apples-to-apples then it's closer although still not the same, and (per your request) Adobe has offered an explanation of this in the past.

  • The redemption code i used did not open the creative cloud application it just gave me 30 day trials

    The redemption code i used did not open the creative cloud application it just gave me 30 day trials
    What do i do know am i allowed a new redemption code I used a PC

    What product did you purchase and where did you purchase it from?  I am not sure that Creative Cloud is involved with redemption codes, so you might have some other version.  A redemption code is normally used to acquire a serial number, and the serial number is what activates the application(s) to full use.  But serial numbers are involved with licensed software, not Cloud subscriptions.
    Redemption Code Help
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  • Why would my creative cloud trial not run on a mac?

    I have downloaded the trial and done the troubleshooting recommendations but when i have downloaded my trial and open my download assistant about half way through my installation abox appears saying that a file could not be found, I have tried it mutliple times but it will still not run. I have mountain lion if that effects anything?

    hi i do not have a home/library/logs folder as it is a mac?
    Date: Mon, 29 Oct 2012 05:51:57 -0600
    From: [email protected]
    To: [email protected]
    Subject: why would my creative cloud trial not run on a mac?
        Re: why would my creative cloud trial not run on a mac?
        created by Amit Batra in Adobe Creative Cloud - View the full discussion
    We officially support Mountain Lion, so that shouldn’t be the issue. Can you please do the following: Please place a blank file named asu.trace in $HOME/Library/Logs folderLaunch Adobe Application Manager and initiate the download/install of any application that you expect to failAfter the failure, send us the following files as e-mail attachments (abatra AT adobe.com):
    $HOME/Library/Logs/PDApp.log$HOME/Library/Logs/AdobeDownload/DLM.log$HOME/Library/Logs/Ado beDownload/DLM_Native.log
         Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/4807625#4807625
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  • Why does the new operating system not delete the moved files from their original location - it seems like an enormous waste of space, time and effort to clean up every file once you've moved it

    Why does the new operating system not delete the moved files from their original locations - it seems like an enormous waste of space, time and effort to clean up every file once you've moved it - also, when transferring large amounts of files it becomes a very large problem remembering which files were transferred and which not.

    You're going to need to be more specific, as I'm not quite sure I understand what you're talking about.
    If you're referring to copying from an external hard drive or flash drive, and you want to actually move files rather than copy them, you can hold down the option key to force it to do a "move" rather than a "copy." This is not new behavior, though... the Mac OS has worked this way as long as I can recall (and I've been using it since 1984).
    If you're having a problem with trying to move files from one place to another on a single drive causing them to be copied instead, that is likely because of some permissions issue preventing you from actually being able to move them.

  • The Creative Cloud application becomes inoperable continually on both my Windows 7 and 8.1 operating systems. I'm tired of re installing the application after deleting the OOBE file to get updates and syn settings between computers for Photoshop. Is this

    The Creative Cloud application becomes inoperable continually on both my Windows 7 and 8.1 operating systems. I'm tired of re installing the application after deleting the OOBE file to get updates and syn settings between computers for Photoshop. Is this an endemic problem with others? I'm using Google Chrome as my browser. Is this an issue with the problem?

    Similar problem just happened to me with the Creative Cloud Update 1.7.1.418—slightly different so I thought I'd share. I have multiple Adobe Creative Cloud programs installed on my computer, all working just fine. I updated the Cloud App to the latest version and then it shows me that I have only one program installed! All my previously installed programs (Photoshop and the like) still work but show as "install" instead of "Up to date". Initially I thought I'd have to re-install the Cloud app or recreate the OPM data base but then I noticed that some of the Cloud app preferences (Apps > Settings > App Language) were different to what I had set previously. I use English (International) language, the update had reverted the app back to English (North American). I flicked back to my previous language and bam, all my apps now show as being installed correctly.

  • Why does the Photoshop CS6 Application window look grainy on a 15" MacBook Pro Retina?

    Why does the Photoshop CS6 Application window look grainy on a 15" MacBook Pro Retina?

    Hi. Because the forum you originally posted in is for beginners trying to learn the basics of Photoshop, I moved your question to the Photoshop General Discussion forum.

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