Why does the creative cloud stop installing and never finishes?

Ok so I downloaded the free trial and everything was working out until i double clicked the installer and it said it was installing and 2 secs later when the blue bar(loading bar) started it closed the installation and won't work? Does anyone know why or send me a video on how to solve this issue?

Andrew_106 for information on how to install the Creative Cloud Desktop application please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

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I am an educator does the creative cloud include presenter and captivate?

I am an educator does the creative cloud include access presenter and captivate? Currently have licences for CS4, e-learning suite and Lightroom 5. Becoming a deal breaker as department wants me to move to Storyline.

when virtually everything else is.
It might seem like that but really the Cloud contains the same as the Master Collection in the perpetually licensed days - which has never included Presenter nor Captivate.
Are there any plans to integrate these in further editions?
I don't work for Adobe and Adobe never reveals their future plans before they have something just about ready to ship.
However I would be surprised if they do include these titles in the Cloud any time soon.
Feel free to add your vote for Captivate though'Include Captivate with Creative Cloud Membership

Why does the creative cloud application not load?

I am trying to upgrade lightroom 4 to 5, and i can't access it through the creative cloud app because it won't load. I even bought lightroom and photoshop creative cloud again, but it has to download through the cc app.

Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
Some download & install troubleshooting links
-Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088
-AND JUST FOR MAC USERS - Some 10.9.3 links
-Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
-more Mac 10.9.3 https://forums.adobe.com/thread/1491469
-Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0

Why does the Creative Cloud show up blank???

I have unistalled and reinstalled the creative cloud many times, along with restarting my computer. I have also tried all of these solutions many times: CC desktop lists applications as "Up to Date" when not installed.
Any updated solutions to help me with my problems?
R

Hi Rgold13,
Are you logging as an administrator. Have you used the Adobe Clean tool to remove all of the partial installed files? The steps in the link that you posted should resolve this issue. Removal of the OPM.DB usually works. Did you find the file? Often people have a difficult finding the file. I would suggest to go thru the steps in this help doc for network troubleshooting steps. Check your hosts file for network connection.
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Let us know if you need further assistance.
Thanks
Scott

Why does the Creative Cloud app steal focus multiple times when it starts up?

I am running Windows 8.1. When my system boots up, I've set Creative Cloud to launch at startup. I like to have the CC app running in the background so I can keep all of my apps up to date.
The problem is that the CC app steals the operating system's focus multiple times when it launches. For example, right after I log in to Windows, I'll usually launch Chrome. If I start typing something in the address bar, I am interrupted halfway through as the CC app launches and steals the focus. So then I reset the OS focus to Chrome and start typing again. And then CC usually steals the focus again after a couple of seconds.
I've verified that it is CC by disabling launch-at-startup. Doing this makes the problem go away.
This is completely obnoxious and unnecessary. If an app launches in the background, it shouldn't steal the focus once, let alone twice. This is software development 101. We are paying good money and should not have to deal with problems like this.

Here you go:
https://creative.adobe.com/share/a943d4fa-a03e-4f8f-a49e-d22019257dea
David

Why does the creative cloud cost more in Australia than US

The Aussie dollar is currently stronger than the USD and heas been for 12 months, why do we have to pay a 25% premium over US customers for an online service that shouldn't be affected by shipping or import taxes?

PECourtejoie wrote:
John, I'm not "they"
I am also charged more than others.
I tried to make a reasonable assumption about one of the elements that can explain the price difference. (If the Adobe local offices are separate legal entities)
Another thing to keep in mind is that they cannot stick to the exact conversion rate: if they are very close to it, they would sell at loss when the rate changes... (I was able to get a MBP for the price of a MacBook when the Sterling Pound made a dive compared to the Euro in 2008.) I guess that they set a confortable buffer, and try to stick to it (otherwise, prices would change often, creating confusion and anger to their customers and resellers.)
Maybe that if we add all the parts, a chunk of the price difference can be explained. Then, the rest is "explained" by the fact that Adobe is not a non-profit company.
I sure would want to pay less...
Peter, we can all make assumptions that can explain part of the price difference, and I'm sure we have read all of these guesses in these forums over the years. I think that if you add them all up, you will never come to the actual surcharges.
You say Maybe that if we add all the parts, a chunk of the price difference can be explained. Then, the rest is "explained" by the fact that Adobe is not a non-profit company. I see it the other way around: The price difference is explained by the fact that Adobe is not a non-profit company. The charge what they do because they can an they know they'll get it, as John says.
Pity that Adobe does not seem to realize how much this policy encourages piracy in countries where the average salaries are way, way below the price of any of their products. In my opinion, sales would probably increase in those contries if they charged reasonable prices. Although it may be too late in places where piracy has become in practice a not-frowned-upon practice.

Why does the Creative Cloud web app not show multiple pages in Fireworks png?

I have recently bought CC subscription and played a bit with web fromt end. It looks interesting for sharing files with clients and getting feedback through comments. However it does not seem to show multiple pages in png files.. Am I doing something wrong?

Here you go:
https://creative.adobe.com/share/a943d4fa-a03e-4f8f-a49e-d22019257dea
David

Why does the select tool stop working and images save with areas missing?

I have been working on an image using simple tools (only select, crop and scale) and no more than 4 layers.
The quick selection tool, magic wand tool and polygonal lasso tools are not selecting simple areas. They leave square sections unselected, and eventually I can't select anything on my canvas. The paint tool also does not work. I decided to save the image I had made even though it was unfinished, and upon reopening the file (a PSD) there were square transparent areas that were not there when I saved it (see image)
This is what I've tried:
I work on the layer selected
I have reset all the tool settings back to the default ones
I have reset the program preferences back to default settings
The Photoshop CC software is up to date
I have turned the program and my computer on and off again
Can someone please help?

Is the damage actual or only display (are the layers complete according to their previews in the Layers Panel)?
Does turning off »Use Graphics Processor« in the Performance Preferences and restarting Photoshop have any bearing on the issue?
What have you done for trouble-shooting so far? (Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved mis usually a good starting point):
http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html

Why does the Creative Cloud cost twice the amount for foreigners as it does in the US?

Can i just get the US version then?

PECourtejoie wrote:
John, I'm not "they"
I am also charged more than others.
I tried to make a reasonable assumption about one of the elements that can explain the price difference. (If the Adobe local offices are separate legal entities)
Another thing to keep in mind is that they cannot stick to the exact conversion rate: if they are very close to it, they would sell at loss when the rate changes... (I was able to get a MBP for the price of a MacBook when the Sterling Pound made a dive compared to the Euro in 2008.) I guess that they set a confortable buffer, and try to stick to it (otherwise, prices would change often, creating confusion and anger to their customers and resellers.)
Maybe that if we add all the parts, a chunk of the price difference can be explained. Then, the rest is "explained" by the fact that Adobe is not a non-profit company.
I sure would want to pay less...
Peter, we can all make assumptions that can explain part of the price difference, and I'm sure we have read all of these guesses in these forums over the years. I think that if you add them all up, you will never come to the actual surcharges.
You say Maybe that if we add all the parts, a chunk of the price difference can be explained. Then, the rest is "explained" by the fact that Adobe is not a non-profit company. I see it the other way around: The price difference is explained by the fact that Adobe is not a non-profit company. The charge what they do because they can an they know they'll get it, as John says.
Pity that Adobe does not seem to realize how much this policy encourages piracy in countries where the average salaries are way, way below the price of any of their products. In my opinion, sales would probably increase in those contries if they charged reasonable prices. Although it may be too late in places where piracy has become in practice a not-frowned-upon practice.

Why does the creative cloud cost 50% more in the UK than the US ?

Typical American corporate attitude to the rest of the world.
We give them the internet and Raspberry Pi and all they do is miss the point.
Is it any wonder people don't like american companies ?
I would like an explanation.

Well, to be fair the UK price you're quoting includes taxes (significant VAT) whereas the U.S. price does not...
If you compare apples-to-apples then it's closer although still not the same, and (per your request) Adobe has offered an explanation of this in the past.

I am deleting all my old versions of Lightroom and want to install the newest version , I don't pay extra for that right? It's still part of doing the creative cloud monthly cost right?

I am deleting all my old versions of Lightroom and want to install the newest version , I don't pay extra for that right? It's still part of doing the creative cloud monthly cost right?

Correct, if you've got the Photography Plan or the Cloud Complete Plan.

I am very annoyed at the Creative Cloud set up and the non-stop issues and problems

I am very annoyed at the Creative Cloud set up and the non-stop issues and problems! I am paying monthly for this service and it is constantly failing in some way! So far in three months I have had to uninstall and re-install Photoshop THREE times because it stopped working properly and Illustrator I have had to do that same to TWICE! That isn't including the other apps that have had issues! I don't have the time to constantly be un-installing and re-installing all or some of the Creative Cloud because your developers are not making a product that works consistently for the money you are charging! It is costing me more than just this monthly fee! And I am even less impressed with the fact that I cannot email someone for assistance in resolving these issues. Really Adobe?

Adobe contact information - http://helpx.adobe.com/contact.html may help

Why can I not get the creative cloud to install on my MacBook Air? I keep getting an error saying I need to download a new copy

Why can I not get the creative cloud to install on my MacBook Air? I keep getting an error saying I need to download a new copy

Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Why does the itunes cloud only show sometimes and what does it do?

Why does the itunes cloud only show sometimes and what does it do?

Hi there tettyuk,
You may find the information in the article below helpful.
iTunes Match: Understanding the iCloud Status icons
http://support.apple.com/kb/ts4124
-Griff W.

Register Applications photoshop CC Lightroom 300 baht per month Creative Cloud desktop install and load the program into Lightroom down normally open normally, but the work load photoshop program installed. Open access Like we use it to fill a 30-day tr

Register Applications photoshop CC Lightroom 300 baht per month Creative Cloud desktop install and load the program into Lightroom down normally open normally, but the work load photoshop program installed. Open access Like we use it to fill a 30-day trial version, serial no.

1) WHAT if I juse JUST ONE Adobe program pretty often?
They have a single use subscription for $20/mo. Similar to upgrading extended version every 1.5 years.
2) WHAT if I created projects like 2 months ago and I didn't use Photoshop for a full month. Who assures us that with the CC series the projects are opened with the old CS ones?Or don't use it every day?
Same problem if you own it. If upgrade price is $400 every 1.5 year that is same as $16/month. You can choose not to update and version will be same as when you last used it.
3) WHAT if I don't use Adobe 24/7? and 5) Making an day-based subscription?? Same problem if you own it. If upgrade price is $400 every 1.5 year that is same as $16/month.
4) Adobe, do you think to be the only one making these softwares?
Competition is always a factor in market.
6) After all this mess, you discriminate Europeans, too?
Taxes charged by Governments and municipalities are not controlled by Adobe.

Why does the creative cloud stop installing and never finishes?

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