Why does the HP Officejet Pro 8500A Plusw sometimes print only blank pages yet sometimes works fine?

The subject line pretty much explains it. Sometimes I can't print at all, just getting sheet after sheet of blank pages from the printer, even if I tell the printer to cancel printing.
Sometimes it works just fine.
Today was one of the blank page days. Help!
Thanks!

Let's start by resetting the printer. Turn it off, hold the # and 6 keys while and a bit after turning it back on.
What router brand/model are you using? What operating system on your computer?
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I am employed by HP

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Does the HP OfficeJet Pro 8600 support e-print? I am running on Win 7 Pro 64 bit

Can you please tell me: does the HP OfficeJet Pro 8600 support e-print? I cannot seem to find or generate or figure out how to create an e-mail address for this printer. Thank you.
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Hello BoPeepLamb,
The OfficeJet 8600 Printer does support ePrint. You can access the printers email address by enabling Web Services from the main display on the printer. The icon is located on the top left corner of the screen and looks like piece of paper with circles behind it. Before you can enable Web Services you must make sure you have a valid internet connection first.
Once you have enabled Web Services, you should have a mobile printing sheet print with a printer code and link to http://www.eprintcenter.com where you can create an account and customize your printers email address.
If you have any other questions feel free to reply to this post and I will try to find an answer for you.
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

How do I get the HP OfficeJet Pro 8600 Plus to print only black or grayscale? What is the procedure?

How do I set my HP OfficeJet Pro 8600 Plus to print only black or grayscale? What is the procedure?

Hi, Looks like you have to do this from the aplications. Here is the procedure from its manual, page #36: 1. Load paper in the tray. For more information, see Load media.
2. On the File menu in your software application, click Print.
3. Make sure the printer you want to use is selected.
4. To change settings, click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.
5. Change the paper orientation on the Layout tab, and paper source, media type, paper size, and quality settings on the Paper/Quality tab. To print in black and
white, click the Advanced button, and then change the Print in Grayscale option.
6. Click OK.
7. Click Print or OK to begin printing Regards.

I live out in the county where WiFi is not available. I don't have internet either. I have purchased the ipad2 and have been told that I can print from the ipad2 directly to the HP Officejet Pro 8500A eprint all-in-one. Is that true?

I would like to be able to print from my ipad2 or my iphone4 directly to a wireless printer. I don't have WiFi at home or internet. I am able to get my emails and use the internet thru both these at home. Will I be able to use them to print? Any suggestions which printer? I was told that the HP OfficeJet Pro 8500A eprint all-in-one should work and wouldn't have to use a router. I don't want to go purchase this and try to set it up if it won't work thru the 3G network.

kathyfrompalmyra wrote:
I would like to be able to print from my ipad2 or my iphone4 directly to a wireless printer. I don't have WiFi at home or internet. I am able to get my emails and use the internet thru both these at home. Will I be able to use them to print? Any suggestions which printer? I was told that the HP OfficeJet Pro 8500A eprint all-in-one should work and wouldn't have to use a router. I don't want to go purchase this and try to set it up if it won't work thru the 3G network.
Apple says that it will work.

Why does the new MacBook Pro 13 no longer come with a graphics card?

Why does the new MacBook Pro no longer come with a graphics card? Or at least make it so you can opt for one.

I know how you feel. Your MacBook Pro has integrated graphics 384 MB or 512 MB. If you are a gamer, creative professional or just want more VRAM get a 15 inch MacBook Pro with up to 1 gig of VRAM or a windows gaming laptop with up to 16 gigs of VRAM (a ridiculous amount!). If you get a windows pc, you can always install virtual box. There is no point in buying a 13 inch MacBook Pro unless you need a lightweight laptop with all of the extra "goodies". There is also no possible way to change the graphics unless you know how to "unhook" the card from the processor and install a new one. Sorry for the inconvenience.

Re: HP Officejet Pro 8500a problem with printing black ink

I have an Officejet Pro 8500A. I did a printhead clean. I have plenty of black HP ink. Printhead status indicates black/yellow is good. I am barely getting any black to print. All the colors are fine. Help!
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Hi @di43
I appreciate the troubleshooting you have already completed to resolve the issue. I understand the black ink is not printing as expected. Although you have already done some of the steps in the following document, I suggest completing all of the recommended solutions in the order they are presented, even if that means doing something you already tried; Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Officejet Pro 8500A e-Al...
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Officejet Pro 8500A - unable to print on odd-size paper

After a couple of hours of frustration, I have decided that I an unable to print on odd-sized paper on our brand new HP printer! On an older string in this user forum, one suggestion was to make a paper cut-out from regular sized paper to put on top of an envelope to "fool" the printer into thinking it was using standard sized paper. I am trying to print odd-sized wedding invitations, and in order to to do this, I wouldn't be able to use the paper guides intended to keep the smaller paper in the middle.
Another suggestion would be to create a "custom size" paper in the printer properties, which doesn't seem to be possible in Windows XP as far as I can see.
My card-stock paper measures 4 3/4" x 6 7/8" Neither 5 x 7" nor 4 x 6" will work and I have tried numerous others, such as Janpanese postcard, Index card 4 x 6, etc.
Any suggestions? This is frustrating enough to look at other namebrand printers next time, but I guess I'm stuck with this one for a while!

Hello @drlogan0,
Welcome to the HP forums.
I understand that you are encountering problems with getting your Officejet pro 8500A onto your new wireless network.
I would like to help.
i would try restoring the network defaults. This will help erase any 'old' information that may be stuck in the printers memory. I would like to give you specific steps for this, but I am unsure if you have the 8500A, 8500A wireless, or the 8500A premium.
Basically the steps are, go into the network menu, and select restore network defaults.
If you have tried restoring the network defaults already, please review the following troubleshooting documents.
Setting Up the Printer for a Wired or Wireless Network for the HP Officejet Pro 8500A
Printer Does Not Maintain Wireless Connection
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Hp officejet pro 8500a won't print or copy without turning off then on again

HP Officejet pro 8500A, Will not print, copy or print received fax. HP icon on the Printer screen just spins, but never prints. The print jobs show in the Que, but never print out. If I shut off the printer and turn it back on it will print, but after a short while it stops again. It has also asked for ink to be replaced.

Hello pcmtgrl
Which model of the Officejet 8500A series do you have? Typically you can find it inside the printer where you change the ink cartridges. Example: A910g, A910a, etc.
Has anything changed recently since the problem started? Is the printer plugged into a wall outlet or a surge protector? Do you have the latest firmware installed? I also suggest running the HP Hardware Diagnostic Utility. Let me know if it finds anything out.
Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.
When a solution is found please mark the post that solves your issue.

How do i get the hp officejet pro 8600 premium to print from my ipad2 using airprint?

how do i get the hp officejet pro 8600 premium to print from my ipad2 using airprint? The iPad does not see the printer.

Hi RiverBirch,
What brand and model is your router?
First, connect your printer to your router.
1. From printer front panel, press Wireless>Wireless Settings>Wireless Setup Wizard and follow the onscreen instructions to successfully connect your printer with an IP address.
Secondly, connect your iPad to the same router.
1. Connect your iPad to the Internet and download the free HP ePrint Home & Biz app from the apps store.
2. Connect your iPad to the same network as the printer. Settings>Network.
3. Use the new HP Home & Biz app to print and scan photos or docs from your iPad!
Alternatively, you can also perform Airprint on the iPad thru the wireless network from the Photos menu in your iPad.
Please click the blue Kudos star in the post that helped you.

Photosmart All in one C4780 Printer prints only blank pages, connected to a MacBook Pro

My Photosmart C4780 all in one printer which is connected by USB to my MacBook Pro OS 10.6.8 prints only blank pages, and no text; I have turned it on and off; disconnected and reconnected; uninstalled the HP software and reloaded and updated drivers, firmware and patches. The scan function works and scans the document to my Mac. The copy function also does not work; when I press the OK function next to the copy icon, nothing happens

Hi mpmehta
I understand you are not able to print in black and the copy function isn't working.
I will be happy to assist you with this.
Make sure the printer is connected directly to wall outlet. (don't use a power hub or a surge protector)
Try and print a hardware self test on the printer to find out if it is a hardware or
software issue. Click Here.
I have included a document for not being able to print in black.
Here is a document for the copy function not working.
If you require further assistance please provide the following so I can assist you better.
Did the configuration page print?
Any black print on the page?
What are the ink levels?
Are you getting a error when trying to copy?
Please let me know the results.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Officejet Pro 8500A Used to print now I have to reinstall everyday

I have a HP Officejet Pro 8500A Plus e-All-in-One Printer - A910g that used to work beautifully.
My computer hung one day and I had to hard restart it (kill the power after it was frozen for 10 minutes) . Since then I have to uninstall the HP printer (from the Start menu) and reinstall it daily in order for the printer to be recognized an able to communicater. I ran the diagnostic utility - it was found on the network, the IP address does not change, my PC finds it and I can open the printer page in the browser, see all of the address information, ink information etc.
I can print a test page from the browser, but when I try to print a pdf or print from word I get the message unable to communicae with Printer.
I am thinking I need to completely wipe the HP software and start over, but the uninstaller does not do that.
Any suggestions would be appreciated. This is getting really annoying.
Thanks

Try using the multilevel uninstaller in the HP software driver CD. Browse the contents of the CD and look for the "Util" folder and open it. In the "Util" folder, open the "CCC" folder. In the "CCC" folder, double click on the "Uninstall_L3.bat" file. Don't use the "Uninstall_L4.bat" file. It could remove files that have shared dependencies with the HP software. Restart the computer and then reinstall the software afterwards. Let me know if it worked or not.
Binary_Zen (worked at HP )
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Please mark Accept As Solution if it solves your problem

I have a HP Officejet Pro 8500A that stopped printing from my HP Pavilion notebook.

I have a HP officejet pro 8500a printer that has stopped printing. It will not print anything off of my HP pavilion notebook and I just found out that it will not copy anything either. Does anyone know what the problem may be?

HI @anewleaf , and welcome to the HP Forums!
I see you're running into copy and print issues. I'd love to help!
I have a few questions before we get the ball rolling:
Are you using Windows or Macintosh?
If you are using Windows, is it a 32-bit or a 64-bit system?
Do you recieve any errors?
Is the printer not printing any pages, or printing blank pages?
I'm including documents that will help you find the system info:
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please let me know what you find. Thanks for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Need MICR compatible ink cartridge for Officejet Pro 8500A Premium to print checks.

I need to print bank accepted checks on my Officejet Pro 8500A Premium printer using MICR ink. I cannot find a compatible MICR cartridge for this printer. There are MICR cartridges available for other HP printers. Does anyone know of a compatible cartridge?

Try using the multilevel uninstaller in the HP software driver CD. Browse the contents of the CD and look for the "Util" folder and open it. In the "Util" folder, open the "CCC" folder. In the "CCC" folder, double click on the "Uninstall_L3.bat" file. Don't use the "Uninstall_L4.bat" file. It could remove files that have shared dependencies with the HP software. Restart the computer and then reinstall the software afterwards. Let me know if it worked or not.
Binary_Zen (worked at HP )
Click the white Kudos star to say thanks
Please mark Accept As Solution if it solves your problem

HP Officejet Pro 8500a problem with printing black ink

I have an Officejet Pro 8500a printer. When I print documents, it will not print anything in black ink. The colors work fine, but black just won't print. The printer claims that the black ink cartridge has plenty of ink, and when I shake it I can tell that there is something in there. So, I don't think it is an issue of the black ink being out. Is there a chance that something is blocking the ink from coming out? Any fixes to this besides buying a new ink cartridge?
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The document here may help resolve black not printing on your HP Officejet Pro 8500a.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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I have successfully installed printer officejet pro 8500a but cannot print my emails.

How do I print e-mails on my new printer HP Officejet Pro 8500A?

That depends of your e-mail service. If you are using Outlook, or just directly using Hotmail/Gmail/other mail service...
Or, are you getting an error when you try to print e-mails?
Or, are you trying to use ePrint?
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

Why does the HP Officejet Pro 8500A Plusw sometimes print only blank pages yet sometimes works fine?

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