Why does the music on my iPhone 5 seem to stop unexpectedly, but actually keep playing without volume.

My iPhone 5s's (which is only 3 days old) music will unexpectedly stop in the middle of playback. Upon examination of the screen, the iTunes app is still playing the music, but there is no volume. The only way to rectify this is to unplug the headphones and the re-plug them back in; which would normally stop the music, but not in this case. It simple restores the volume and continues to play.

Hard to offer an explanation, but a reboot may solve your problem:  Press and hold BOTH the home and power butons at the SAME time for at least 10 seconds (ignore the red slider to shut down) until the Apple Logo appears, then let go of both buttons and your iPad will restart.  You won't lose any data or settings by a reboot.

Similar Messages

  • Why does the music on my iPhone take bigger than in iTunes

    As topic, I'm not really sure why. On my iPhone the music take up 11.3 Gb but in iTunes it is 10.34 Gb.

    I found out that my iTunes Media folder is a few gigs bigger than in iTunes.
    Is it possible to overwrite the iTunes media folder with the music that is in iTunes itself?

  • Why does the music go off when the screen light is off?

    Why does the music go off when the sceen light goes off

    This is usually an indication that your headphones/earbuds are not plugged all the way in.  Double check the connection and make sure that no metal from the jack is showing.
    B-rock

  • Why does my music from my iPhone 5 delete itself?

    I have music on my iPhone (probably like ever other user out there) and when I play music, songs will be skipped, sometimes even three or four at a time, and they will magically be deleted from my phone. This has been happening all day today, ever since this recent iTunes update. I'm not sure if it is due to the iTunes update or if the music on my phone is faulty or what. I can play the music from my computer and it works just fine. I'm really getting tired of syncing my phone ever other hour because of this. I'm seriously thinking of getting rid of it unless this issue becomes resolved soon......

    Nope. You can swipe to delete tracks on your iPhone and they won't be deleted from iTunes.
    You can also just remove them from the playlist that you've selected in iTunes and sync the iPhone again.
    Take a look at this Apple doc -> iOS: Syncing with iTunes

  • Why does the music app on my phone keep skipping songs?

    My music app on my iPhone 4S keeps skipping songs. It will show the album
    cover for a second then it will skip right to the next song and sometimes it will
    skip multiple songs. For example, once it skipped over an entire playlist and
    went to the screen at the end when it showed all of the songs in the playlist.
    I have update 6.0.1 and I haven't used the music app since the last update.
    Any help would be much appreciated.

    Mine is 18.2Mb it gets to about 37mb tops, Try logging out of the app, remove all apps that are running in the background then shut your phone down and restart, if that does not work hold the power and home button and do a hard reset. You shouldnt loose any data at all but make sure you back up anyway before hand, its just like a forced reboot of a computer really.

  • HT1975 Why does the location on my iphone show three different places when I'm not even there?

    When I use the iphone app find myiphone- why does it sometimes show 3 different addresses and streets when locating the phone.

    Because GPS is not perfect, especially when the device is inside a building.

  • Why is the music on my iPhone corrupted?

    I can no longer play music on my iPhone. It sounds slurred and out of sync (it's worse than a poor digital reception). It's not only ITunes. I also use TuneIn Radio app and the music on that sounds the same.
    I don't think I've made any changes to my phone. Does anyone know what has caused this and how do I fix it?!

    I have this problem too. I just finished organizing my musc the way I want it on my iMac and now it's all messed up on my iPhone and iPad. I have a lot of artists now that weren't there before such as "Kaskade feat. Dragonite" instead of just "Kaskade" like it is on my iMac. The album artist for these songs are all "Kaskade" so they should all fall under the same artist even though the individual songs have different artists. I also have a lot of artists who's albums are all mushed together. So instead of having three albums from Lana Del Ray with 10 or so songs each, I have one album containing all of her songs.

  • Why does the Music app play videos too?

    Hi,
    I have been an iPod, iPhone and iPad user for quite some time, but I have always loaded my music into iTunes and transferred it manually.
    Last week I took the plunge and bought my first iTunes album *applause*. I love it! Quality is awesome.
    However, the album that I bought, has 5 audio tracks, and 5 video tracks. Now when I playback the album on my iPad or iPhone, it plays both the audio and video tracks. So effectively, I listen to each song twice.
    This may be a stupid question but, how do I stop the music app from playing the videos?
    Thanks!

    i don't have any music in iCloud. I buy all my music through Amazon because it's DRM-free, download it to my PC, then put it on my phone.
    i do just ignore the request and use it normally, I was just wondering why it wanted data access in the first place. iTunes radio makes sense. Thanks.

  • Why is the music on my iPhone 4S grey and not playable?

    I received a new iPhone 4S and have synced the iTunes library.  Many of the songs on the iPhone are greyed when selecting and will not play.  When I go to purchased songs in the iTunes store on the iPhone, it says the songs have already been downloaded.  What gives?  Do I need to re-sync the phone?  Is there not a way to remove the songs from the phone and resync/download from the iTunes cloud?

    I GOT IT FIXED!
    This is my solution to the grey songs, cant buy from iTunes app or App Store, and syncing problems.
    im just going to say it how it is and no robot instructions. it takes any where from 30 minutes to 1-2 hours depending on how much stuff is on your iPhone. so here is how i fixed mine
    1. Back up your iPhone whatever device you have
    2. Disconnect from iTunes and unplug your Apple device
    3. NOTE:NOT FROM YOUR COMPUTER, BUT go into the
    Settings app>General>Restore: Erase All Content and Settings
    4. Let it Restart and you will be prompted with the ios 5 Setup screen and continue setting up UNTIL you get to the part where it asks you about RESTORING from a back up via iTunes, iCloud, or setup as a new iPhone.
    5. select the iTunes option. connect to iTunes and right click your iPhone from the devices list and select "Restore from Backup..."
    6. select the backup you did just a few ago.
    7. let it backup, it may take a while from 10 minutes to 30. it took me 20 (so find something to do like watch a tv show or something. go on youtube and watch a video or two to pass the time)
    8. once restored, it will come up on the device list on iTunes. ONLY click the iPhone DO NOT click the music on the iPhone. click sync if it isn't already.
    9. after it is done, THEN click the music on the drop down selection on your iPhone. all the previous music that was gray/grey, should be black like normal, if not then press sync and then go back to music.
    this worked for me so hopefully it will work for you.
    this grey song issue ****** me off so much i wanted to throw my iPhone 4S at the wall and see all the glass shatter into a million pieces. nasdlfhsdfsdjfnl gahhh. everything is working like a charm now so you're welcome if this worked.
    if it didn't, then your screwed or keep trying again.
    joerayclark

  • Why does the music i want to add end up i "not added folder"

    Can anyone help me ? i've been trying to add some music files to my iPod 32gb 3rd Gen running i05 I'm on my home PC running windows xp home all up to date
    ive converted the files to AAC when I try to send them to iPod i put the music in "auto add to I tunes" folder it fails to send and ends up "not added folder"
    i must have tried this a dozen times ive also tried restarting iTunes.
    any help would be great
    thanks for in advance
    Neil

    Perhaps the program that you've used to convert to AAC hasn't done a very good job. The "Not Added" folder is where iTunes moves things that it cannot recognise as being valid files of the types that it can manage.
    tt2

  • Why does the music menu ok my iPod turn black?

    When i try to go to the music menu it turns black and it doesn't let me do anything.

    Quit all apps: Double tap the Home button and swipe the app preview page up for each open app
    then
    Reset: Hold the Sleep/Wake and Home buttons and don’t let go until the screen goes dark and the Apple logo appears (no data will be lost)

  • TS5181 Why does the music stop after the song starts?

    In iTunes Radio, a song will start playing, then it stops. How can this be fixed?

    - Try unsyncing and then resyncing all the music
    - Reset the iPOd. Nothing will be lost
    - Restore from backup
    - Restore to factory defaults/new iPod.

  • Why does the calendar on my iPhone 4 not show dots since the IOS 6 upgrade?

    Since I upgraded the ios on my iPhone 4 to IOS 6 the dots on the monthly calendar are no longer there. Can anyone tell me how to get them back?

    I have this exact same problem down to every detail.  I've gotten to the point where I almost want to soft-reset my phone on a preventative level every day at lunch time because I have already been late receiving several urgent messages (work and personal) due to this issue.  I had iOS 8 on my iPhone 5 before I upgrade to the 6 and didn't have this problem - perhaps it is hardware/firmware related?

  • Why does my music in library just jump around from song to song when playing? never did that before last update  is there a way to turn off shuffle? or is there an option? please help!!

    why does music skip around & not play in order in library? since latest update  is there a shuffle feature & if so how do i turn it off? thanks for the help!

    Hi henry1963,
    Welcome to the Apple Support Communities!
    It sounds like your are correct and shuffle is turned on in iTunes. Please use the following article as a reference for turning shuffle off.
    iTunes 11 for Mac: Ways to play songs
    http://support.apple.com/kb/PH12131
    You can play music in iTunes in various ways.
    Shuffle or repeat songs
    Do any of the following:
    Turn shuffle on or off: Click the Shuffle button. Shuffle is on when the arrows are blue.
    Shuffle albums or groupings: Choose Controls > Turn On Shuffle > “by Albums” (or “by Groupings”). iTunes plays the songs in the order in which they appear on the album or in the grouping, and then chooses another album or grouping at random.
    I hope this helps,   
    -Joe

  • How can I sync the music on my iphone to a new itunes on a new computer without losing everything?

    Just recently I got a new laptop which means a fresh, new itunes. The old computer had all my songs but it's a really slow old computer so i can no longer sync my iphone to it anymore. so i was wondering how could i sync the music i have on my iphone to my new itunes on my laptop? the only option i've seen is syncing the 3 sample songs i have on my itunes to my iphone but then i would lose all my other songs. help.

    The iphone is not a storage/backup device.
    The sync is one way - computer to iphone. The only exception is itunes purchases: File>Devices>Transfer Purchases
    Copy everything from your old computer, or your backup copy of your old computer, to your new one.
    Iphone will sycn with one computer at a time.  Syncing to another will erase the current content.

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