Why does the organizer no longer recognize my camera when I try to download?

Why does Photoshop Elements Organizer no longer recognize my camera when I try to download?  Is there a new way to downolad?

Detective" for $30.  Is this something worth investing in or should we be
able to solve this ourselves?   My brain hurts.
No it is not worth investing in this because it is a very expensive way of getting viruses. These detectives and those who say they can find the fault on your machine by installing their software are bunch of hackers.
If your camera is not recognized then it suggests that either your USB is faulty or the cable linking the two is faulty.
Can you connect anything else like a flash drive to your USB port that you are using for your camera and is it recognized?

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