Why does the persona that I created get very large when I post it even though its the correct dimensions?

Every time we try and upload our persona, it shows up on screen very large. It seems like the dimensions are oversized and shows up on screen as only about 1/4 of the full design. Its like an extreme close up view of what what we built. We've built it to the specs provided on the site. If you want to check it out, the persona was created by Worth. Any suggestions on how to fix this?

- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Reset all settings      
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:                                 
iOS: How to back up           
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar          
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
  Apple - iPod Repair price

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    Apple Retail Store - Genius Bar          
    Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
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