Why does the Send button disappear on iCal invites?

Just to premise this post with the fact that this is from our networked work server, all running Macs on 10.6.7 and using iCal 4.0.4. I'm writing this on behalf of a colleague.
When she goes to send invites to events like Board/Committee meetings in iCal, the "Send" button often disappears. The title is there, there's a day/time and location, and the contacts are pulled from her Mail/Address Book contacts. Sometimes the send button stays as it should, and other times it disappears after a few seconds, with no way to bring it back up. So sometimes she tries to add a group of contacts and immediately hit Send before it disappears - but this often leads to typos or mistakes due to her rush.
Although I've used a Mac as my primary computer for years, I've never really used iCal much, so I didn't know how to help directly.
Any reasons why the Send button would not be showing? I was thinking perhaps it was an issue with the contacts, but they come directly from her daily Mail/Address Book. I saw her go through the steps - it doesn't appear she's missing anything. Any help would be great.

perhaps you could post a screen capture of that?
Does it work if you hold shift while you start Thunderbird?

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