Why does the solution center prompt for cd every time?

My HP 8500 constantl;y prompts for me to insert the CD each time I try to scan. I have lost the CD, and just paid $10 to get a new one, but it is very annoying! How do I stop this?

Hi Tom,
There is something missing in your Scanning software.
The Solution Center is like a dog with a bone about missing stuff.
Something to try/consider:
See the Solution on this Post - it has the information that might help you correct your Solution Center woes.
http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/cannot-open-solution-center/m-p/110924...
If, for some reason, you cannot download new software for your printer as outlined in the above Post,
and you really do not want to wait for your new CD, then you can Uninstall the Solution Center Software from your computer.  See the warning below.
Uninstalling your Solution Center:
BE AWARE: If you elect to uninstall Solution Center to make it stop annoying you...Your printer might still work after you reboot and let the computer try and install some standard drivers - HOWEVER, it will only work with whatever "bare bones" drivers are available on your system.  It might not work at all.  It depends on your Operating system, whether there are enough HP standard drivers for your printer to run the basic printer HP8500 functions, and whether things get tangled up when you uninstall the printer software.  It could go well, or it could become a nightmare and you could be more unhappy than you are right now.
The very best scenerio:  You find at the Solution Center link a way to download the Full Featured Software for your HP8500 printer and it fixes your scanning error.
I hope this helps.
Say “Thanks!” by clicking Kudos Star next to the Post that helps you.
Mark a Post “Accepted Solution” to say your issue is solved.
Kind Regards,
Dragon-Fur

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