Why does the updated version of iTunes crash when trying to watch TV shows I bought?

Hi,
just yesterday, I got a notice informing me that there was a new version of iTunes ready to be downloaded. I went ahead and downloaded it and everything seemed to work fine until I tried watching a TV show I already had on there. Every time I would try to start an episode of one of the TV shows, iTunes would crash and shut down. I've never had an issue before, why now after this update? Can someone give me a reason as to why this might be happening and if I can possibly fix it?
Thanks,
Victoria

I just found out from another post on how you can fix the issue. Open QuickTime Player on your computer and go to Edit >> Preferences >> QuickTime Preferences. Once your in QuickTime Preferences, click on the "Advanced" tab then uncheck the box that says "Enable Direct3D video acceleration". I tried this and it seemed to solve my problem. Hope it works for you!

Similar Messages

Why does the new version of Firefox crash when I try to reply to messages in Gmail?

Why does firefox crash when I try to respond to emails in Gmail. We I use IE it works fine.
== URL of affected sites ==
http://

Maybe your problem can be solved in this article [[Firefox crashes]] Try this also: [[Clear Recent History]]

Fully updated version of iTunes crashes when trying to play purchased video

i am running iTunes on both my macbook pro and my iMac (both Intel). whenever i try to play the Dark Knight digital copy or a purchased video from iTunes, my iTunes crashes and self quits. i have successfully transfered the dark knight to my iPod and it plays fine. i have no clue why i can't watch these videos. also on a side note, the preview option in Finder also crashes my Finder when i try to watch these videos. any answers? thank you!

There's another thread on here that suggested re-installing iTunes. That works for me (in that the videos play), but I have to re-install iTunes every time I want to watch them which is a pain. So if anyone has a more permanent fix...

Why does the new version of iTunes cause my CPU to spike?

I've downloaded the newest version of iTunes (and even reinstalled it, to be sure). [Version 10.7.0.21].
When it is idle, or at least, when it is supposed to be idle, it causes my CPUs to run up quite a load. Up to 27% from 4%. This appears to be centered on the program AppleMobileDeviceService.exe, which accounts for about 25% of my overall processor load.
The processors cool off and quiet down as soon as I end that task.
Is this a known bug in the new app, or is this just me?
-Steve

I just found out from another post on how you can fix the issue. Open QuickTime Player on your computer and go to Edit >> Preferences >> QuickTime Preferences. Once your in QuickTime Preferences, click on the "Advanced" tab then uncheck the box that says "Enable Direct3D video acceleration". I tried this and it seemed to solve my problem. Hope it works for you!

Why does the latest version of firefox crash on my windows 7 64 bit system? in English

I've used Firefox forever, swear by it. The past few times I've installed the latest version, my computer comes to a SLOW crawl and CRASHES repeatably. I uninstall and re-install 3.6.24 and every thing works fine. I constantly get reminders that I'm using the older version and to update. I refuse to because it turns my system into a glorified paper weight. Any idea why this might happen?

Sorry I didn't get a crash report. My computer would just come to a complete stand still. No reports, nothing. I've installed it at lease three times now, and each time it does the same thing. I have to do a hard reboot, uninstall and re-install the 3.6.24 version and it works fine. I posted the question to see if anyone else has experience the same problems. I could try it again to see if I get a crash report. I would have to do this over the weekend as I use this computer for my business.
I appreciate your response and sorry I didn't have a report for you. I'll keep you informed as to what takes place when I try to re-install.
Thanks again

Why is the latest version of iTunes crashing on Windows 8.1?

The latest version crashes when connecting to the iTunes store, is there a fix for this? I'm using Windows 8.1 on my PC.

You are not having my exact same problem, but try this:
1. Browse to "C:\Users\<YourUserName>\AppData\Roaming" in Windows Explorer.
2. Rename the "Apple Computer" folder to "Apple Computer-old".
3. Start iTunes
4. Close iTunes
5. Copy the file "iTunesPrefs.xml" from "C:\Users\<YourUserName>\AppData\Roaming\Apple Computer-old\iTunes"
6. Paste the old "iTunesPrefs.xml" into the new "Apple Computer\iTunes" folder iTunes just created (not the one you renamed) under "C:\Users\<YourUserName>\AppData\Roaming\Apple Computer-old\iTunes"
7. Overwrite the new iTunesPrefs.xml with your old copy of the file.
If you don't care about losing your iTunes preferences then you can just do step 2. You can always go back and grab things from the old folder later if you realize you wanted to have your EQ settings, individual track gains, etc...

Why does the "Add to Library" window crash when I try clicking it?

Everytime I click "Add to Library" under the "File" tab, the window in which I try adding my sound files crash. Please help me understand why this happens and what i should do when it does.

Maybe your problem can be solved in this article [[Firefox crashes]] Try this also: [[Clear Recent History]]

HT1386 I can't get my iPod Classic to sync with iTunes. My iPod Classic is up to date, and i have downloaded the latest version of iTunes. When trying to sync, it gives the message "The iPod "Brad D's iPod" cannot be synced because it cannot be found."

Do I have to un-install and re-install iTunes or do I have to restore my iPod Classic (I don't want to lose everything in my music library)?

Clicking sounds from an iPod that has a hard drive for storage is not a good thing. It usually means the hard drive is faulty. That is the likely reason for getting an error during the attempt to Restore.
If you use a Mac, you can try putting the iPod into Disk Mode
http://support.apple.com/kb/ht1363
If it goes into Disk Mode, connect the iPod and instead of running iTunes, run Disk Utility. Does the iPod appear in the Disk Utility sidebar? If it does, select the iPod device in the sidebar, not the volume indented below the device (if there is one). Go to the Erase tab. Set the Format to Mac OS Extended (Journaled). Name does not matter. Click on Security Options and choose to write a single pass of zeros over the entire disk. This serves as a good "stress test" for the iPod's hard drive. Back on the main window, click Erase.
This takes longer than a regular erase, but you should see steady progress. If it errors out, or stalls for a LONG time (like hours), the hard drive is likely to be faulty.
If it completes successfully, quit Disk Utility, run iTunes and try to do another Restore

Why does the latest version of ITunes change all of my web based icons to ITunes programs and all of my desktop icons to the ITunes icons?

when downloading itunes why all my web based programs change to itunes programs and all of the desktop icons change to itune icons?

That's because iTunes is registering itself as the default application to open those kinds of files. I believe you can stop that behavior when you install it. To revert a file type's default handler you need to select it and select "Get Info" from the File menu and change the settings under "Open with:" to your desired application.

Why does the new version of itunes does not recognize my iphone 5?

just wont recognize my iphone

Norton release Firefox 8 compatibility already, instruction are here
* http://community.norton.com/t5/Norton-360/Firefox-8-Support-for-Norton-Toolbar/td-p/581640

Shockwave flash crashes on my chromebook when trying to watch a show

same prob on my CB completely frustrated

Out of the blue my shockwave flash crashes when trying to watch a show on xfinity using my chromebook. I have done the following with no results: reset cache, cookiesreset flash websiteshard reset chromebookpowerwashed chromebookdeleted Flash licensesReset settingsBrowsed as a guestI only have 1 version of Flash on my chromebook I'm out of ideas.

Why does the update change my home page and make Google so prevelant?

Several of the last "updates" involved the changing of my bookmarks and home page,. The so called update required me to spend more time in refreshing the browser to its previous condition. This is frustrating to say the least. Second why does the updated version of of firefox seem to favor google?

Normally, an update does not change your home page...
What did you home page change to? That might help identify the source of the problem.
I assume you have tried changing your home page back to your preferred site, either in the Options dialog or using one of the other methods:
* [[Startup, home page and download settings]]
* [[How to set the home page]]
Did that work at all? By "at all" I mean:
* Immediately after making the change, if you click the Home button, or launch a new window using Ctrl+n, does your preferred page load? Or is that ignored?
* Does the setting revert later in your session (you see in Options it has changed)?
* Does the setting revert after you exit and start Firefox up again?
* Is the problem only when you use your Firefox desktop shortcut?
With that information, it will be easier to recommend a solution.
I'm not sure I understand your second question. Google has always been the default search provider in Firefox. Are you seeing even more Google than that?

Why does the new version not have back-up disc in the library file? And how do I fix it?

Why does the new version of i-tunes not have back-up to disc in the library file? And how do I fix it?

Fast backup for iTunes library (Windows)
Grab SyncToy 2.1, a free tool from MS. This can be used to copy your entire iTunes library (& other important data folders) onto another hard drive or network share. You can then use SyncToy periodically to synchronise or echo your library to the backup. A preview will show which files need to be updated giving you a chance to spot unexpected changes and during the run only the new or updated files will be copied saving lots of time.
If your media is all organised below the main iTunes folder then you should also be able to open the backup library on any system running the same version of iTunes, regardless of the drive letter or path it appears on.
Step-by-step guide to using SyncToy.
tt2

I tryed to install the new version of itunes, but when it was downloading a pop up popped up and it said 'the older version of bonjour can not be updated. please contack your support group.' what do i do?

I tryed to install the new version of itunes, but when it was downloading a pop up popped up and it said 'the older version of bonjour can not be updated. please contack your support group.' what do i do?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I have the current version of itunes, but when I go to update my ipod, I am getting an error message that says that it could not back up because the backup was corrupt or not compatible with the iPod. This is the first time trying to backup.

I have the current version of itunes, but when I go to update my ipod, I am getting an error message that says that it could not back up because the backup was corrupt or not compatible with the iPod. This is the first time trying to backup the iPod. I have authorized my computer. Still no luck.

Go to iTunes>Preferences>Devices and select the iPod backjp and click on delete and try again.
Also
- Reboot the computer
- Try another cable
- Try another USB port

Why does the updated version of iTunes crash when trying to watch TV shows I bought?

Similar Messages

Maybe you are looking for