Why does the window freeze sometimes, and why can't I log on to my e-mail?

When I get my window and click on to Firefox, the comcastwidow opens. I then want to go to my e-mail. I click several times and nothing happens. Then I try to close the window, thinking I will start over, but the window freezes. There is no reaction to my clicking to close. Everything is frozen.

Well it works for me, am using the Firefox browser, there are issue with IE at the moment.
Did you read this thread http://community.bt.com/t5/Other-BB-Queries/Email-problem/m-p/1089742#M71322
Have you tried restarting the home hub?
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Similar Messages

Why does the Iphone4 freeze up after downloading the IOS7.6 patch showing an ITUNE icon? The phone will not change screens for 4 hours.

Why does the Iphone4 freeze up after downloading the IOS7.6 patch showing an ITUNE icon? The phone will not change screens for 4 hours.
I Turn it off/on and nothing changes.

Hello bigboza,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
Have a nice day,
Mario

Why does the "Computer Name" sometimes change?

                Not a big deal, just curious, why does the "computer name" sometimes change?
                 The name will be the same, but it will add a number....2,3,4...I always change it back so it doesn't have a numeric value next to it, but just wondering why it happens.
                                        Thanks.

Can also occur after your computer is put to sleep and then wakes back up or after your computer is force quit and immediately restarted. Sometimes the router 'believes' the computer is still connected when it actually isn't. When that computer re-establishes a connection the router 'tells' the computer that a computer with that name already exists so it has to change its name. By default a computer running MacOS adds a number (or increments its number) when this happens.

Pro X Logic why does record window stay red and pre roll?

why does record window stay red and pre roll?

Additional:
Please do not make the subject header of your post so long in future...
There is a bug in the forum software that often prevents posts to threads that have abnormally long subjects....
Keep them short and to the point and then put the full question in the body of the post..
In your case, the bug has not struck so far but it can at any time so please be aware of this issue...
Thanks!
Nigel

Why does the keyboard take over and type c's all across the search box (no hands involved)?

Why does the keyboard take over and type c's across the search box (no hands involved)?

There are only three possibilities. Either a dangling hand hitting the c key, or if you have a bluetooth keyboard connected and something is pressing a key, or you have some bad harware. Eliminate the first two, and if you still have the problem, take it in for service or replacement

Why does the cursor stick, jump and choose without clicking?

why does the cursor stick, jump and choose without clicking?

Reset PRAM. http://support.apple.com/kb/PH4405
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Try the suggestion in this article.
http://support.apple.com/kb/TS1248
If this does not help, contact Apple.
Best.

Why does the top button always brake why as my screen decided to pop off why is the back of my case bending when I have never dropped it why dose this shity phone keep sending text messages as picture messages this is the worst phone av ever had!!

Why does the top button always brake why as my screen decided to pop off why is the back of my case bending when I have never dropped it why dose this shity phone keep sending text messages as picture messages this is the worst phone av ever had!!

I know a lot of people with iphone 5 and have never heard them complain about top button always brake and screen that decides to pop off or the back of their case is bending.
That sounds like a phone that has been dropped a numerous times.

Firefox doesn't accept some sites and IT'S FREEZING sometimes and you can't write anything or click anywhere...reaaly disaponting, I have to restart it and after a while same thing, I can't close any tab only by options close tab.

Firefox doesn't accept some sites and IT'S FREEZING sometimes and you can't write anything or click anywhere...reaaly disaponting, I have to restart it and after a while same thing, I can't close any tab only by options close tab so you can't use Command Q or Command R for reloading...GRRRRRrrrr, hate this

As I asked previously are you able to have tabs open as a window by using the right clicking option ?
When you close Firefox you should use
*'''Firefox button -> File -> Exit '''
Are you doing that ?
I suspect what may be happening is Firefox is hanging as it closes down.
* see [[Firefox hangs or is not responding - How to fix#w_firefox-hangs-when-you-quit-it]]_firefox-hangs-when-you-quit-it
* this explains how to check & if necessary kill the process [["Firefox is already running but is not responding" error message - How to fix it#w_end-firefox-processes]]_end-firefox-processes
A related possible problem is that you may have built up many copies of the restore files. These are stored in the Firefox profile. The easiest method of finding the profile location istouse
*use '''Firefox button -> Help -> Troubleshooting Information <br /> -> [Show Folder]'''
*see [[Profiles - Where Firefox stores your bookmarks, passwords and other user data]]
You need to look for the files ''sessionstore.js'' and numbered duplicates of that. Delete them.
* see http://kb.mozillazine.org/Firefox_hangs#Multiple_sessionstore.js_files

Why does the video freeze half way through my movie and the audio keep going?

Why does my movie freeze half way through and the audio continues?

Most likely this is due to running out of virtual memory. You can reset virtual memory by restarting your Mac.
Long term you may want to consider purchasing more memory.

Why does the same pdf sometimes open in Photoshop with a white bkgd and sometimes transparent?

I am opening the same pdf file on two different computers with the same version of photoshop. Why does it open with a transparent background on one computer and a white background on the other? Is there any way to force it to open with a transparent background? Thanks.
Loni

You have different versions of the shared PDF libraries on the different systems and/or different settings on PDF handling, most likely. This can affect transparency. The PDF libraries are shared between Adobe apps, so this may be dependent on anotehr program having changed something in that area...
Mylenium

Why does the Windows 7 desktop theme interfere with PDF's showing inside Firefox and how to fix it?

Windows 7
Firefox 28.0
Adobe Acrobat 9 Pro (my default PDF viewer)
I have the browser set to display PDF's: "Use Adobe Acrobat in Firefox." This works fine for a while, then it stops working. I get a white page instead with a pop-up window: "Adobe Acrobat" in the top left corner, a blue question mark in the message field and an OK button on the lower right corner. Clicking the OK button does nothing. Changing the desktop theme image to "Windows 7 Basic" magically cures the problem. After changing the desktop image back to the personalized image, the PDF's will continue showing for a brief period, then they will stop again until resetting the theme to "Windows 7 Basic" again. Can this problem be cured permanently?

Application Basics
Name: Firefox
Version: 28.0
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:28.0) Gecko/20100101 Firefox/28.0
Crash Reports for the Last 3 Days
All Crash Reports
Extensions
Important Modified Preferences
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.smart_size_cached_value: 358400
browser.places.smartBookmarksVersion: 6
browser.sessionstore.upgradeBackup.latestBuildID: 20140314220517
browser.startup.homepage: http://www.yahoo.com/
browser.startup.homepage_override.buildID: 20140314220517
browser.startup.homepage_override.mstone: 28.0
browser.tabs.warnOnClose: false
dom.mozApps.used: true
extensions.lastAppVersion: 28.0
font.internaluseonly.changed: false
gfx.direct3d.last_used_feature_level_idx: 1
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1398447417
places.history.expiration.transient_current_max_pages: 104858
plugin.disable_full_page_plugin_for_types:
plugin.importedState: true
privacy.sanitize.migrateFx3Prefs: true
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1398102862
Graphics
Adapter Description: Intel(R) G41 Express Chipset
Adapter Drivers: igdumd64 igd10umd64 igdumdx32 igd10umd32
Adapter RAM: Unknown
Device ID: 0x2e32
Direct2D Enabled: true
DirectWrite Enabled: true (6.2.9200.16492)
Driver Date: 2-11-2011
Driver Version: 8.15.10.2302
GPU #2 Active: false
GPU Accelerated Windows: 1/1 Direct3D 10
Vendor ID: 0x8086
WebGL Renderer: Google Inc. -- ANGLE (Intel(R) G41 Express Chipset Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: false
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0
JavaScript
Incremental GC: true
Accessibility
Activated: false
Prevent Accessibility: 0
Library Versions
NSPR
Expected minimum version: 4.10.3
Version in use: 4.10.3
NSS
Expected minimum version: 3.15.5 Basic ECC
Version in use: 3.15.5 Basic ECC
NSSSMIME
Expected minimum version: 3.15.5 Basic ECC
Version in use: 3.15.5 Basic ECC
NSSSSL
Expected minimum version: 3.15.5 Basic ECC
Version in use: 3.15.5 Basic ECC
NSSUTIL
Expected minimum version: 3.15.5
Version in use: 3.15.5

Why does the windows pop up in adding add-ons mean and how to get rid of it

This forum really really needs to be able to accept an image with the request.
So here I go making an images workaround because the forum is defective
[[Image:What does this mean]]

It's no skin off your teeth? Ummm... I think you mean no skin off my nose, teeth don't have skin. Most of your sentences don't make sense, it takes some thinking to figure what you meant. As far as your issue, thanks for explaining it further (that information would have been perfect i the 1st post) that is what I assumed and even the thread i directed you to said it's normal for the windows box to open.
You take wasting time poorly? I find that hard to believe, because you're spending a lot of time to give me a hard time, I didn't use language (care to point the words out?).

Why does the text jump up and down when I'm trying to read or click on something? It's damned annoying. How can I stop it

Home page or email page, the page jumps up and down at random and when I try to click on something I often miss and end up clicking something I don't want. It gets real annoying and I can't find where to stop it. Why did someone think to do this in the first place. I've learned new profanity because of it.
G runyan

Hello,
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
You can also try to create a new profile.
* [[Use the Profile Manager to create and remove Firefox profiles]]
* '''[[Firefox no longer works with Windows 2000]]'''

Why does the word "attaching" sometimes appear with a progress bar at the bottom of the woindow when I have not attempted to attach anything during composition

Occasionally, when composing and email, the word "Attaching" appears at the bottom of the window and a progress bar repeatedly sweeps as though a file is being attached, but I haven't tried to attach anything to the email.

Hi mark11111,
Does this happen when you are composing new emails, or when you are replying to emails?
Or both?

TS1368 Why does the app store sometimes fail to connect?

I often cannot connect to the app store with my new iPad, while I can at other times. All the support suggestions suggest that my WiFi connection is the problem. However all the other apps that need the WiFi connection, such as Safari, email and Dropbox work all the time. This seems to indicate that my connection is OK. Why is the app store app unable to connect reliably?

It will happen if you activate a new device in your iTunes account, such as a new iPod, or, from my experience, randomly. Apple stepped up security some months back to cut down on fraudulent purchases.

Why does the window freeze sometimes, and why can't I log on to my e-mail?

Similar Messages

Maybe you are looking for