Why does thie error message keep coming up when I try to get on line? I never had this problem until I updated this morning. TypeError: Components.classes[cid_siterank] is undefined

I want this fixed or I will go elsewhere for my online service. This is frustrating and started after I updated firefox this morning. Tell me how to take the update off and go back to what works.
Debi

Can you also answer my first question which has been ignored. Why does firefox have to restart everytime I go anywhere even to check my mail. This all started after I updated firefox yesterday. How do I un-update. So sick of this restarting all day long.

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