Why does Thunderbird stop responding when I attempt to close the programme?

Thunderbird stops responding whenever I attempt to close the program. If I click on the 'X' top right or rt-select >close window, from the task bar the Thunderbird window either turns white and freezes and reports that it is not responding. Then Microsoft asks if I want to wait or close the program. I have tried waiting but there's only so many hours in a day!
I have also been having problems lately with loads of emails that should be, and previously were junk appearing in my in box; a load of salicious emails. I thought the problem was with the trash folder but I deleted the trash folders and tried to install a new trash folder as a sub-folder of my inbox but the small install window froze as did the main Thunderbird window. Now I no longer have a trash folder and after several reboots Thunderbird continues to freeze and does not respond.
I removed both Google Chrome and Thunderbird and re-installed them without any apparent result. I have shut down all extensions. And would appreciate your help in getting Thunderbird up and running again.
I am running a two year old HP Pavillion 64 bit with Windows 8.1

Start *Windows'* safe mode with networking enabled
- win8 http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-safe-mode
- win7 http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7
- XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx
Still In Windows safe mode, start thunderbird in safe mode
- http://support.mozillamessaging.com/en-US/kb/safe-mode
Does problem go away?
Please post to let us know

Similar Messages

  • Why does iTunes stop working when I try to type the album name in to submit cd track names?

    I have a cd that I'm trying to separate, but whenever I try to type the album name in the submit CD track names box, iTunes freezes, then quits working. Why is it doing this and what can I do to stop it?

    Does it happen for any slideshow? Or only for one slideshow with certain images?
    Does iPhoto also freeze for a new iPhoto library, if you create a new library with some test images?
    If iPhoto only freezes for a certain slideshow, check, if it is one of the photos or videos, that is making the slideshow freeze. Create a new slideshow and add the images one by one, to fnd the one, that cannot be played. Remove it.
    If iPhoto only freezes with all slideshows in your current library, repair your iPhoto library. It may have been migrated with permission issues. How did you restore the library, after you wiped your mac and clean-installed?
    To repair the library using the First Aid Tools, see Old Toad's post here: Rebuild iPhoto Library, Version 11, see "Fix 1". In your case, I'd start with Repair Permission, the Repair database. Apply the other fixes, if need be.
    Post back, if the repair does not help.
    Léonie

  • Why does iTunes stop working when trying to connect to the iTunes Store on PC

    Everytime I try to go into the iTunes Store on my Windows 7 PC I get a popup that says "iTunes has stopped working, Windows will try to find a solution to the problem."
    I wonder why this is happening and I just updated to the new iTunes version about 10 minutes ago (I had this issue with the previous version too.) What do I do?

    I don't believe it's just you. I am having an issue with iTunes myself on both my iMac and MacBook Pro. The iTunes store won't load as far as viewing my account info or trying to download previous purchases.

  • Thunderbird stops "responding" when I try to enter a password why? this is new today.

    As of this afternoon Thunderbird stops responding when I attempt to enter a password. The accounts have been working for years with thunderbird until today. I can open thunderbird in "safe" mode but that is not useful since plugins are disabled.

    I ended up removing v 1.0.1 of "Provider for Google Calendar" plugin; installing v 0.25, then re-setup the Google calendar
    These instructions are where I found the different location link to use while setting up the calendar in thunderbird/lightning.
    https://sites.google.com/a/tc.columbia.edu/tcapps2/home/how-to/accessing-email-and-calendar-with-thunderbird
    The gmail calendar location prior to today was linked to a "googleapi://... .../?calendar=email address... etc." link.
    After I added the new gmail calendar to thunderbird the location link is to "https://www.google.com/calendar/feeds/... etc."
    Provider for Google Calendar versions:
    https://addons.mozilla.org/en-US/thunderbird/addon/provider-for-google-calendar/versions/

  • Why does pandora stop playing when i unlock my phone

    Why does pandora stop playing when i unlock my phone?

    Hello wayne1722
    If you are having issues with the Pandora app, check out the article for troubleshooting the issue.
    iOS: Troubleshooting apps purchased from the App Store
    http://support.apple.com/kb/TS1702
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • Why does Itunes stop working when I start to play a movie

    Why does Itunes stop working when I start to play a preview or watch a downloaded movie rental

    Let's try the following user tip with that one:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • I get an error message saying 'An error has caused Photoshop to stop working correctly. Windows will close the programme and notify you if a solution is available'. I have had no notification. My old Photoshop CS5 works fine, but as I'm paying for CC2014

    I get an error message saying 'An error has caused Photoshop to stop working correctly. Windows will close the programme and notify you if a solution is available'. I have had no notification. My old Photoshop CS5 works fine, but as I'm paying for CC2014 I would like to use it. I have tried renaming the 'sniffer' file to 'snifferold' as bobmiller4002 suggested but the problem is not resolved. Lightroom works fine.

    Hi Nancy,
                 I'm not sure I have the answers to all your questions. Although I use Photoshop and Lightroom extensively, I'm not a 'techy'.
    My system;
    Packard bell imedia S2885
    1TB hard drive
    500G RAM
    Windows 8.1   64- bit
    Intel core i5 4440
    If I open Photoshop cc14 without opening any image, I still get an error message that reads: 'Photoshop has encountered a problem with the display driver, and has temporarily disabled enhancements which use the graphics hardware'.
    There is also a link to the Adobe help site, but I'm not sure exactly what I should be downloading from there.  
             Thanks,
                        Dan.

  • Why does Spotify stopped playing when i do something else like browse facebook, go see my messages?

    why does Spotify stopped playing whenever i do something else on my phone like browse facebook, or read my phone messages, or open a link to read something? some other music apps like Jango lets you do whatever you want, but it keeps playing ur playlist.. i'm not even gonna mention how pitifully miniscule Spotify's music library is compared to this apps...ooops

    Hi. I feel your pain my friend.  This is so annoying it makes me want to cancel my "pro" subscription. I think it has to do with other audio from a web page (includes Facebook) overriding Spotify's audio. I have looked all over Spotify to see if there is an override the override setting.  I can't find it. Maybe this bumps up this thread so we get some sort of answer.  I wouldn't mind it even if we got it's not possible. At least then we'd know. That's the problem with forum posting - you never know if you're going to get an answer pee what kind of answer it may be.  As the headline says this forum is not sourced from Spotify. hoibie

  • Why does cs5 stop working when printing

    At my wits end...CS6 continually Stops working when I attempt to print to a Ricoh printer...all ok before upgrade from XP...drivers appear ok and have been reloaded.

    Which one is it?  Title of your post says CS5, body of message says CS6.
    If you give complete and detailed information about your setup and the issue at hand, such as your platform (Mac or Win), exact versions of your OS, of Photoshop and of Bridge, machine specs, what troubleshooting steps you have taken so far, what error message(s) you receive, if having issues opening raw files also the exact camera make and model that generated them, etc., someone may be able to help you.
    Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
    http://forums.adobe.com/thread/419981?tstart=0
    Thanks!

  • BEX64 - Why does CS4 stop working when using Vanishing Point?

    While using the Vanishing Point in CS4 64 bit, Photoshop shuts down when I attempt to move text or move a plane within a grid.
    Does anyone know how to stop the crashes?
    I am using a Toshiba PC, Windows 7, I7 processor and 4 gigs of memory.
    I have attempted to solve the problem by doing the following but they have not worked:
    I expanded Photoshops memory usage to 90%.
    I have updated all of the critical Windows 7 updates.
    I have updated Photoshop CSR to 11.0.2
    I have received different Problem Event Names.  They are:
    BEX64
    APPCRASH
    Details of my first BEX64 crash were:
    Application Name:  Photoshop.exe
    Application Timestamp: 48d38aa7
    Fault Module Name: image_flow.dll
    Fault Module Version: 1.0.0.1
      Exception Offset:           000000000001a06a
      Exception Code:             c0000409
      Exception Data:              0000000000000000
    1 OS Version:      6.1.7600.2.0.0.768.3
      Locale ID:           1033
    Additional Information 1:             10f0
      Additional Information 2:           10f0d4ac53e068c0db93784baaf90d6f
      Additional Information 3:           29f3
      Additional Information 4:           29f3a8d1a654618fbfcedb430e6c7a63plication: 11.0.0.0
    Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver Version: 8.16.11.8829
    Built-in memory: 4031 MB
    Free memory: 2072 MB
    Memory available to Photoshop: 3404 MB
    Memory used by Photoshop: 60 %
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
      Startup, 453.9G, 278.5G free
    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\
    Additional Plug-ins folder: not set
    Thanks in advance for any help you can offerBreeze 3

    Hello Dec9,
    Thanks for the response.
    I installed the 11.0.2 update and I still have teh BEX64 crash.  I have also tried starting PS CS4 and pressed Cntrl Shift & Alt at the same time.  It still crashes when I get to the point of moving text or a plane in a grid within Vanishing Point.
    I also backed off from 90% as you suggested.
    My latest problem details are as follows:
    Problem Event Name:                          BEX64
      Application Name:                             Photoshop.exe
      Application Version:                           11.0.2.0
      Application Timestamp:     4bf2d91c
    Fault Module Name:                            StackHash_56f5
      Fault Module Version:                        0.0.0.0
      Fault Module Timestamp:                  00000000
      Exception Offset:                                0000000000000000
      Exception Code:                                  c0000005
      Exception Data:                                   0000000000000008
      OS Version:                                          6.1.7600.2.0.0.768.3
      Locale ID:                                             1033
      Additional Information 1:                  56f5
      Additional Information 2:                  56f50057683cdbfd654c11c2adb3bbee
      Additional Information 3:                  11e5
      Additional Information 4:  11e55f3ceaa742af752d4088e4931316

  • Why does Firefox stop responding?

    Ever since firefox updated (version 3.1.0) it constantly stops responding. This especially happens when attempting to view a video or pop-up image on sites such as Facebook, The Chive, Youtube, etc. The browser stops responding about every 10 seconds then seems fine after about 40 seconds. This repeats for viewing most videos or pop-ups.
    Things I have already tried that has no apparent effect:
    Updated Flash to latest version.
    Updated Java to latest version.
    Disabled all Add-Ons.
    Set all Plug-Ins to "Ask to Activate".
    Uninstalled custom theme.
    Renamed File: places.sqlite to places.sqlite.old.
    Any help is appreciated.

    As if my original issue was not enough, since the last Firefox update (09-20-14), now my FF completely crashes and gives me the same connection issue error as if I had no ISP at all.
    "Firefox can't find the server at www.google.com.
    Check the address for typing errors such as ww.example.com instead of www.example.com
    If you are unable to load any pages, check your computer's network connection.
    If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web."
    Funny thing is, this complete crash thing happens on all three of my comps since installing the latest FF update. IE and Chrome function without issue. My ISP connection is good and no firewall.
    I have completely uninstalled FF, deleted all Mozilla/FF folders, cleaned all temp files/cookies, ran a registry cleaner, rebooted and reinstalled FF.
    Still have both issues. The only difference is that now I have zero add-ons and have lost all of my saved passwords. I have been using FF for years and have never encountered such a mess.

  • ITunes stops responding when iPod is connected to the computer

    This weekend I switched from Windows Vista to Windows 7 with a custom installation of Windows 7 to completely replace Vista (I did not do the upgrade that lays 7 on top of the Vista installation, and I did completely remove the windows.old folder that is left on the hard drive after the installation of 7 is complete). Until tonight, I have had no problems with reinstalling all of the software I need.
    When I first installed iTunes, everything seemed to be working fine. I had no trouble importing my songs from the backup I had made before changing the OS. However, as soon as I plugged in my iPod, iTunes froze and stopped responding. I had to shut it down through the Task Manager, and had to use Windows Explorer to eject the iPod so I could disconnect it (I could not restart iTunes with the iPod connected). Now when I plug in the iPod, Windows 7 tells me I should scan the "drive" because it did not shut down properly.
    I tried several times to get iTunes and the iPod to sync, but the same thing occurred each time. Finally I did a complete uninstall of iTunes, QuickTime, Bonjour, and a few other Apple products, rebooted, and reinstalled iTunes to try again. The same thing happened again, except this time I cannot even shut iTunes down using the Task Manager. I am sure that iTunes works with Windows 7, so there must be something on my end that is causing the problem. If anyone has any thoughts, I would greatly appreciate it.

    What happens when you try?
    Can you sync music?
    Have you synced apps from this computer/iTunes library before? You an only sync app from the one syncing computer you can have.
    Are the apps compatible with your model iPod/iOS
    Do you have restrictions set that would prevent installation of those apps?
    Settings>General>Restrictions

  • Why does my text disappear when I place it on the page in CS4?

    The text frame is visible. Is there a setting I have inadvertently used? The text in the  frame is visible on the pasteboard but when I place it on the board, I get the little red overflow indicator on the text frame. Can't figure this one out. It is in its own layer on top.Thanks.

    Thanks! You guys are fast and it is early there!
    I will try this out. Feel siily!

  • Why does it stop responding every time I click on anything?

    I open my email and it seems to take forever and then I click on one and it does nothing finally click a gain and it says not responding and I wait and wait and finally an email will come up, I read it and as soon as I click on something else its not responding again. Every time I click on anything I get a not responding. Its driving me crazy.

    It is your McAfee antivirus.
    https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues

  • Why does itunes stop working when I try to watch videos

    When I try to watch videos on my pc and itunes stop working.  Why is this happening?

    Try the following user tip:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

Maybe you are looking for