Why does Verizon Penalize Long-time Customers?
I started out as a Alltel customer in 2004 and became Verizon during the merger. I had a pretty nice plan at 500mins with unlimited text and data. When Verizon started their More Everything Plans, they started alienating those of us who still had unlimited plans. Not only are the plans more expensive than the Alltel plan I have (by about $10 - $15 for a decent plan), but if you didn't sign up for it, you could no longer upgrade at the promotional price and had to pay full price for your phone.
The compromise to this was Verizon Max. This gave customers a way to keep a fairly large amount of data (6GB) and still keep their plan price low. However, even this plan penalizes customers:
- You can't share the data
- You can't use your device as a hotspot, even though you have plenty of data to use
This works just fine, until you decide to add devices to your plan. So here's my situation:
I'm sitting pretty at about $90 per month (before taxes, add-ons, discount) on the Max plan. All is well until I see that they started selling the Galaxy Gear S. I call Verizon and they tell me I need to upgrade to the More Everything Plan, which is about $120 before taxes for 10GB (they give you 10GB instead of 6GB). Then you pay $5 per month to add the watch to your plan. All this for a total of $125 a month - a permanent difference of $30.
Obviously I don't want to spend that much more money on my plan, so I ask what else they can do. They said the only other thing they can do is add the device as a separate line with its own data plan and phone number. Since the only plan you can buy from Big Red is More Everything, that comes out to about $25 before taxes. That's only a $5 difference between that and More Everything, so I may as well use More Everything so I can keep the same number and just share data.
My point is, either way, I will have to pay at least $25 just to enjoy the benefits of owning a new device. For context, before More Everything, new lines only cost $10 and you just paid for the device and that was that - easy. $10 is something I can handle - $15 is pushing it. But $25 more a month??
It's ridiculous I have to jump through all these hoops just to enjoy new devices and good service. As a customer of 10yrs, there's absolutely nothing Customer Care is even able to do for me (I was on the phone with them for over an hour) and their so-called loyalty plans are just crippled versions of the fully-priced plans. I just want to buy the stupid watch, add it to my plan for a low price, and keep it moving.
There's no benefit to being a long time customer at Verizon, so I'm going to start looking at other companies that take better care of their loyal customers. I'd love to stay with Verizon, but there's obviously no love for me.
Hi Lasina, thank you for reaching out.
I didn’t get a new number, but I was presented with the full paperwork.
I’m not sure how you can restore my trust in Verizon. First of all, they blew me off in the store – told me I needed to contact customer support. My expectation was that speaking to someone in the store was one of the customer service options.
Once the Target employee listened to my needs, he actually got me to upgrade my phone. When I called with questions regarding the $40 I was charged to activate the new phone. After asking to speak to a supervisor, I was put on hold, and the agent came back to me with this stupid option about how they’d refund $20 and then give me $2/month to make up the difference.
At this point, I asked about my cancellation options – since I called immediately when I got the bill. I was told I was 3 days past the opportunity to cancel my contract altogether – unless I want to fork over $350.
I am open to whatever options you have to attempt to restore my faith in Verizon, but my Customer Service experience so far isn’t promising.
What do you propose?
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--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/iPhoto.app/Contents/MacOS/iPhoto
__TEXT 0000000000001000-0000000000f12000 [ 15.1M] r-x/rwx SM=COW /Applications/iPhoto.app/Contents/MacOS/iPhoto
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objc[670]: garbage collection is OFF
Thread 0:: Dispatch queue: com.apple.main-thread
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1 com.apple.AppKit 0x96c3e7f2 -[NSTableView _setNeedsDisplayForFirstResponderChange] + 245
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27 com.apple.iPhoto 0x001577c5 0x1000 + 1402821
28 com.apple.CoreFoundation 0x9afe668d __invoking___ + 29
29 com.apple.CoreFoundation 0x9afe65c9 -[NSInvocation invoke] + 137
30 com.apple.CoreFoundation 0x9afe3901 -[NSObject performSelector:withObject:] + 65
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32 com.apple.CoreFoundation 0x9af5b10f __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 15
33 com.apple.CoreFoundation 0x9af5aac6 __CFRunLoopDoSources0 + 246
34 com.apple.CoreFoundation 0x9af849d8 __CFRunLoopRun + 1112
35 com.apple.CoreFoundation 0x9af841ec CFRunLoopRunSpecific + 332
36 com.apple.CoreFoundation 0x9af84098 CFRunLoopRunInMode + 120
37 com.apple.HIToolbox 0x94d88487 RunCurrentEventLoopInMode + 318
38 com.apple.HIToolbox 0x94d8fdc3 ReceiveNextEventCommon + 381
39 com.apple.HIToolbox 0x94d8fc32 BlockUntilNextEventMatchingListInMode + 88
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41 com.apple.AppKit 0x96bc9159 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 113
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43 com.apple.AppKit 0x96e58b54 NSApplicationMain + 1054
44 com.apple.iPhoto 0x00003719 0x1000 + 10009
45 com.apple.iPhoto 0x00003275 0x1000 + 8821
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x90564b5e __select_nocancel + 10
1 libdispatch.dylib 0x9c1aeb85 _dispatch_mgr_invoke + 642
2 libdispatch.dylib 0x9c1ad71b _dispatch_mgr_thread + 53
Thread 2:
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1 libsystem_c.dylib 0x99c69e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x99c69f7b pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x93e78b77 -[NSCondition waitUntilDate:] + 427
4 com.apple.Foundation 0x93e3ef9a -[NSConditionLock lockWhenCondition:beforeDate:] + 294
5 com.apple.Foundation 0x93e3ee6e -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.proxtcore 0x8f66814f -[XTMsgQueue waitForMessage] + 47
7 com.apple.proxtcore 0x8f666f30 -[XTThread run:] + 400
8 com.apple.Foundation 0x93e465ed -[NSThread main] + 45
9 com.apple.Foundation 0x93e4659d __NSThread__main__ + 1582
10 libsystem_c.dylib 0x99c65ed9 _pthread_start + 335
11 libsystem_c.dylib 0x99c696de thread_start + 34
Thread 3:
0 libsystem_kernel.dylib 0x90562c22 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x905621f6 mach_msg + 70
2 com.apple.CoreFoundation 0x9af7b9ea __CFRunLoopServiceMachPort + 170
3 com.apple.CoreFoundation 0x9af84b14 __CFRunLoopRun + 1428
4 com.apple.CoreFoundation 0x9af841ec CFRunLoopRunSpecific + 332
5 com.apple.CoreFoundation 0x9af84098 CFRunLoopRunInMode + 120
6 com.apple.Foundation 0x93df2bdb -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 273
7 com.apple.proxtcore 0x8f6693c5 -[XTRunLoopThread run:] + 453
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Thread 4:
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2 com.apple.CoreFoundation 0x9af7b9ea __CFRunLoopServiceMachPort + 170
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5 com.apple.CoreFoundation 0x9af84098 CFRunLoopRunInMode + 120
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Thread 5:
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5 com.apple.Foundation 0x93e3ee6e -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.proxtcore 0x8f66814f -[XTMsgQueue waitForMessage] + 47
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Thread 6:
0 libsystem_kernel.dylib 0x9056483e __psynch_cvwait + 10
1 libsystem_c.dylib 0x99c69e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x99c69f7b pthread_cond_timedwait_relative_np + 47
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5 com.apple.Foundation 0x93e3ee6e -[NSConditionLock lockWhenCondition:] + 69
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Thread 7:
0 libsystem_kernel.dylib 0x9056483e __psynch_cvwait + 10
1 libsystem_c.dylib 0x99c69e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x99c69f7b pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x93e78b77 -[NSCondition waitUntilDate:] + 427
4 com.apple.Foundation 0x93e3ef9a -[NSConditionLock lockWhenCondition:beforeDate:] + 294
5 com.apple.Foundation 0x93e3ee6e -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.proxtcore 0x8f66814f -[XTMsgQueue waitForMessage] + 47
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8 com.apple.Foundation 0x93e465ed -[NSThread main] + 45
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10 libsystem_c.dylib 0x99c65ed9 _pthread_start + 335
11 libsystem_c.dylib 0x99c696de thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x9056483e __psynch_cvwait + 10
1 libsystem_c.dylib 0x99c69e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x99c69f7b pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x93e78b77 -[NSCondition waitUntilDate:] + 427
4 com.apple.Foundation 0x93e3ef9a -[NSConditionLock lockWhenCondition:beforeDate:] + 294
5 com.apple.Foundation 0x93e3ee6e -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.proxtcore 0x8f66814f -[XTMsgQueue waitForMessage] + 47
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8 com.apple.Foundation 0x93e465ed -[NSThread main] + 45
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10 libsystem_c.dylib 0x99c65ed9 _pthread_start + 335
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Thread 9:
0 libsystem_kernel.dylib 0x90562c22 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x905621f6 mach_msg + 70
2 com.apple.CoreFoundation 0x9af7b9ea __CFRunLoopServiceMachPort + 170
3 com.apple.CoreFoundation 0x9af84b14 __CFRunLoopRun + 1428
4 com.apple.CoreFoundation 0x9af841ec CFRunLoopRunSpecific + 332
5 com.apple.CoreFoundation 0x9af84098 CFRunLoopRunInMode + 120
6 com.apple.Foundation 0x93df2bdb -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 273
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10 libsystem_c.dylib 0x99c65ed9 _pthread_start + 335
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Thread 10:
0 libsystem_kernel.dylib 0x9056483e __psynch_cvwait + 10
1 libsystem_c.dylib 0x99c69e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x99c69f7b pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x93e78b77 -[NSCondition waitUntilDate:] + 427
4 com.apple.Foundation 0x93e3ef9a -[NSConditionLock lockWhenCondition:beforeDate:] + 294
5 com.apple.Foundation 0x93e3ee6e -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.proxtcore 0x8f66814f -[XTMsgQueue waitForMessage] + 47
7 com.apple.proxtcore 0x8f666f30 -[XTThread run:] + 400
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Thread 11:
0 libsystem_kernel.dylib 0x9056483e __psynch_cvwait + 10
1 libsystem_c.dylib 0x99c69e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x99c69f7b pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x93e78b77 -[NSCondition waitUntilDate:] + 427
4 com.apple.Foundation 0x93e3ef9a -[NSConditionLock lockWhenCondition:beforeDate:] + 294
5 com.apple.Foundation 0x93e3ee6e -[NSConditionLock lockWhenCondition:] + 69
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Thread 12:
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1 libsystem_c.dylib 0x99c69e78 _pthread_cond_wait + 914
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Thread 13:
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1 libsystem_c.dylib 0x99c69e78 _pthread_cond_wait + 914
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Thread 14:
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1 libsystem_c.dylib 0x99c69e78 _pthread_cond_wait + 914
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Thread 15:
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1 libsystem_c.dylib 0x99c69e78 _pthread_cond_wait + 914
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Thread 16:
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Thread 17:
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4 com.apple.Foundation 0x93e3ef9a -[NSConditionLock lockWhenCondition:beforeDate:] + 294
5 com.apple.Foundation 0x93e3ee6e -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.proxtcore 0x8f66814f -[XTMsgQueue waitForMessage] + 47
7 com.apple.proxtcore 0x8f666f30 -[XTThread run:] + 400
8 com.apple.Foundation 0x93e465ed -[NSThread main] + 45
9 com.apple.Foundation 0x93e4659d __NSThread__main__ + 1582
10 libsystem_c.dylib 0x99c65ed9 _pthread_start + 335
11 libsystem_c.dylib 0x99c696de thread_start + 34
Thread 18:
0 libsystem_kernel.dylib 0x9056483e __psynch_cvwait + 10
1 libsystem_c.dylib 0x99c69e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x99c69f7b pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x93e78b77 -[NSCondition waitUntilDate:] + 427
4 com.apple.Foundation 0x93e3ef9a -[NSConditionLock lockWhenCondition:beforeDate:] + 294
5 com.apple.Foundation 0x93e3ee6e -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.proxtcore 0x8f66814f -[XTMsgQueue waitForMessage] + 47
7 com.apple.proxtcore 0x8f666f30 -[XTThread run:] + 400
8 com.apple.Foundation 0x93e465ed -[NSThread main] + 45
9 com.apple.Foundation 0x93e4659d __NSThread__main__ + 1582
10 libsystem_c.dylib 0x99c65ed9 _pthread_start + 335
11 libsystem_c.dylib 0x99c696de thread_start + 34
Thread 19:
0 libsystem_kernel.dylib 0x9056483e __psynch_cvwait + 10
1 libsystem_c.dylib 0x99c69e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x99c69f7b pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x93e78b77 -[NSCondition waitUntilDate:] + 427
4 com.apple.Foundation 0x93e3ef9a -[NSConditionLock lockWhenCondition:beforeDate:] + 294
5 com.apple.Foundation 0x93e3ee6e -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.proxtcore 0x8f66814f -[XTMsgQueue waitForMessage] + 47
7 com.apple.proxtcore 0x8f666f30 -[XTThread run:] + 400
8 com.apple.Foundation 0x93e465ed -[NSThread main] + 45
9 com.apple.Foundation 0x93e4659d __NSThread__main__ + 1582
10 libsystem_c.dylib 0x99c65ed9 _pthread_start + 335
11 libsystem_c.dylib 0x99c696de thread_start + 34
Thread 20:
0 libsystem_kernel.dylib 0x9056483e __psynch_cvwait + 10
1 libsystem_c.dylib 0x99c69e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x99c69f7b pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x93e78b77 -[NSCondition waitUntilDate:] + 427
4 com.apple.Foundation 0x93e3ef9a -[NSConditionLock lockWhenCondition:beforeDate:] + 294
5 com.apple.Foundation 0x93e3ee6e -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.proxtcore 0x8f66814f -[XTMsgQueue waitForMessage] + 47
7 com.apple.proxtcore 0x8f666f30 -[XTThread run:] + 400
8 com.apple.Foundation 0x93e465ed -[NSThread main] + 45
9 com.apple.Foundation 0x93e4659d __NSThread__main__ + 1582
10 libsystem_c.dylib 0x99c65ed9 _pthread_start + 335
11 libsystem_c.dylib 0x99c696de thread_start + 34
Thread 21:
0 libsystem_kernel.dylib 0x9056483e __psynch_cvwait + 10
1 libsystem_c.dylib 0x99c69e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x99c69f7b pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x93e78b77 -[NSCondition waitUntilDate:] + 427
4 com.apple.Foundation 0x93e3ef9a -[NSConditionLock lockWhenCondition:beforeDate:] + 294
5 com.apple.Foundation 0x93e3ee6e -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.proxtcore 0x8f66814f -[XTMsgQueue waitForMessage] + 47
7 com.apple.proxtcore 0x8f666f30 -[XTThread run:] + 400
8 com.apple.Foundation 0x93e465ed -[NSThread main] + 45
9 com.apple.Foundation 0x93e4659d __NSThread__main__ + 1582
10 libsystem_c.dylib 0x99c65ed9 _pthread_start + 335
11 libsystem_c.dylib 0x99c696de thread_start + 34
Thread 22:
0 libsystem_kernel.dylib 0x90562c22 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x905621f6 mach_msg + 70
2 com.apple.iLifeSQLAccess 0x015dbe41 -[RALatchTrigger wait] + 81
3 com.apple.iLifeSQLAccess 0x015dbd36 -[RAOperationQueueImpl _workThread] + 358
4 com.apple.Foundation 0x93e465ed -[NSThread main] + 45
5 com.apple.Foundation 0x93e4659d __NSThread__main__ + 1582
6 libsystem_c.dylib 0x99c65ed9 _pthread_start + 335
7 libsystem_c.dylib 0x99c696de thread_start + 34
Thread 23:
0 libsystem_kernel.dylib 0x905655fa __fsync + 10
1 com.apple.iLifeSQLAccess 0x015da971 full_fsync + 49
2 com.apple.iLifeSQLAccess 0x015da8d0 unixSync + 48
3 com.apple.iLifeSQLAccess 0x015da892 sqlite3OsSync + 18
4 com.apple.iLifeSQLAccess 0x015da4d0 sqlite3PagerCommitPhaseOne + 1168
5 com.apple.iLifeSQLAccess 0x015c71de sqlite3BtreeCommitPhaseOne + 94
6 com.apple.iLifeSQLAccess 0x015c6dea sqlite3VdbeHalt + 1786
7 com.apple.iLifeSQLAccess 0x015c6324 sqlite3Step + 37620
8 com.apple.iLifeSQLAccess 0x015bce28 sqlite3_step + 88
9 com.apple.iLifeSQLAccess 0x015dd28e -[HgKPreparedSql updateWithArgs:] + 174
10 com.apple.iLifeSQLAccess 0x015ff9ce -[HgKDatabaseManager commitAndBeginNewTransaction] + 494
11 com.apple.iLifeSQLAccess 0x015f4f99 -[RAOperationQueueImpl _runOperationFromList:sourceList:] + 73
12 com.apple.iLifeSQLAccess 0x015dbd63 -[RAOperationQueueImpl _workThread] + 403
13 com.apple.Foundation 0x93e465ed -[NSThread main] + 45
14 com.apple.Foundation 0x93e4659d __NSThread__main__ + 1582
15 libsystem_c.dylib 0x99c65ed9 _pthread_start + 335
16 libsystem_c.dylib 0x99c696de thread_start + 34
Thread 24:
0 libsystem_kernel.dylib 0x9056483e __psynch_cvwait + 10
1 libsystem_c.dylib 0x99c69e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x99c69f7b pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x93e78b77 -[NSCondition waitUntilDate:] + 427
4 com.apple.Foundation 0x93e3ef9a -[NSConditionLock lockWhenCondition:beforeDate:] + 294
5 com.apple.Foundation 0x93e3ee6e -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.RedRock 0x01ae6c9d -[RKAsyncImageRenderer _backgroundRenderThread:] + 173
7 com.apple.CoreFoundation 0x9afebdaa -[NSObject performSelector:] + 58
8 com.apple.proxtcore 0x8f6738cc -[XTThreadSendOnlyDetached _detachedMessageHandler:] + 220
9 com.apple.CoreFoundation 0x9afe3901 -[NSObject performSelector:withObject:] + 65
10 com.apple.proxtcore 0x8f6695b3 -[XTSubscription postMessage:] + 227
11 com.apple.proxtcore 0x8f668db6 -[XTDistributor distributeMessage:] + 950
12 com.apple.proxtcore 0x8f668831 -[XTThread handleMessage:] + 849
13 com.apple.proxtcore 0x8f666f46 -[XTThread run:] + 422
14 com.apple.Foundation 0x93e465ed -[NSThread main] + 45
15 com.apple.Foundation 0x93e4659d __NSThread__main__ + 1582
16 libsystem_c.dylib 0x99c65ed9 _pthread_start + 335
17 libsystem_c.dylib 0x99c696de thread_start + 34
Thread 25:
0 libsystem_kernel.dylib 0x9056483e __psynch_cvwait + 10
1 libsystem_c.dylib 0x99c69e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x99c1a42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.Foundation 0x93e483b0 -[NSCondition wait] + 304
4 com.apple.iPhoto 0x00052047 0x1000 + 331847
5 com.apple.iPhoto 0x00051e61 0x1000 + 331361
6 com.apple.CoreFoundation 0x9afe668d __invoking___ + 29
7 com.apple.CoreFoundation 0x9afe65c9 -[NSInvocation invoke] + 137
8 com.apple.RedRock 0x01b1e061 -[RKInvoker _invokeTargetWithPool:] + 81
9 com.apple.CoreFoundation 0x9afe3901 -[NSObject performSelector:withObject:] + 65
10 com.apple.proxtcore 0x8f673888 -[XTThreadSendOnlyDetached _detachedMessageHandler:] + 152
11 com.apple.CoreFoundation 0x9afe3901 -[NSObject performSelector:withObject:] + 65
12 com.apple.proxtcore 0x8f6695b3 -[XTSubscription postMessage:] + 227
13 com.apple.proxtcore 0x8f668db6 -[XTDistributor distributeMessage:] + 950
14 com.apple.proxtcore 0x8f668831 -[XTThread handleMessage:] + 849
15 com.apple.proxtcore 0x8f666f46 -[XTThread run:] + 422
16 com.apple.Foundation 0x93e465ed -[NSThread main] + 45
17 com.apple.Foundation 0x93e4659d __NSThread__main__ + 1582
18 libsystem_c.dylib 0x99c65ed9 _pthread_start + 335
19 libsystem_c.dylib 0x99c696de thread_start + 34
Thread 26 Crashed:
0 com.apple.CoreFoundation 0x9af54e5a __CFCopyFormattingDescription + 26
1 com.apple.CoreFoundation 0x9af50392 __CFStringAppendFormatCore + 12258
2 com.apple.CoreFoundation 0x9af4d20b CFStringCreateWithFormatAndArguments + 107
3 MetadataLib.dylib 0x9bafe67a readRawTiffPropsFromPath + 161264
4 MetadataLib.dylib 0x9bae4102 readRawTiffPropsFromPath + 53368
5 MetadataLib.dylib 0x9bae42e1 readRawTiffPropsFromPath + 53847
6 MetadataLib.dylib 0x9bad3c60 readMakerNoteProps + 196
7 com.apple.ImageIO.framework 0x97781733 readProps + 2870
8 com.apple.ImageIO.framework 0x97781489 readProps + 2188
9 com.apple.ImageIO.framework 0x977a7e8c readTiffPropsFromData + 228
10 com.apple.ImageIO.framework 0x9777248c readExifData + 94
11 com.apple.ImageIO.framework 0x9777017a initImageJPEG + 4372
12 com.apple.ImageIO.framework 0x9776f03d _CGImagePluginInitJPEG + 89
13 com.apple.ImageIO.framework 0x9776e798 makeImagePlus + 768
14 com.apple.ImageIO.framework 0x9776e1db CGImageSourceCreateImageAtIndex + 159
15 com.apple.iPhoto 0x000a7791 0x1000 + 681873
16 com.apple.iPhoto 0x003cf4b2 0x1000 + 3990706
17 com.apple.iPhoto 0x000a6e78 0x1000 + 679544
18 com.apple.iPhoto 0x000a6997 0x1000 + 678295
19 com.apple.iPhoto 0x000a673b 0x1000 + 677691
20 com.apple.iPhoto 0x00160755 0x1000 + 1439573
21 com.apple.iLifeFaceRecognition 0x010d84b0 -[FaceRecognitionManager detectFacesInPhoto:userInfo:options:delegate:context:] + 149
22 com.apple.RedRock 0x01b66cfc -[RKFaceDetectionWorker detectFacesForMaster:aggressive:] + 844
23 com.apple.iPhoto 0x007710a9 0x1000 + 7798953
24 com.apple.RedRock 0x01b66821 -[RKFaceDetectionWorker performJob:] + 385
25 com.apple.CoreFoundation 0x9afe3901 -[NSObject performSelector:withObject:] + 65
26 com.apple.proxtcore 0x8f6695b3 -[XTSubscription postMessage:] + 227
27 com.apple.proxtcore 0x8f668db6 -[XTDistributor distributeMessage:] + 950
28 com.apple.proxtcore 0x8f668831 -[XTThread handleMessage:] + 849
29 com.apple.proxtcore 0x8f666f46 -[XTThread run:] + 422
30 com.apple.Foundation 0x93e465ed -[NSThread main] + 45
31 com.apple.Foundation 0x93e4659d __NSThread__main__ + 1582
32 libsystem_c.dylib 0x99c65ed9 _pthread_start + 335
33 libsystem_c.dylib 0x99c696de thread_start + 34
Thread 27:
0 libsystem_kernel.dylib 0x90562c22 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x905621f6 mach_msg + 70
2 com.apple.iLifeSQLAccess 0x015dbe41 -[RALatchTrigger wait] + 81
3 com.apple.iLifeSQLAccess 0x015dbd36 -[RAOperationQueueImpl _workThread] + 358
4 com.apple.Foundation 0x93e465ed -[NSThread main] + 45
5 com.apple.Foundation 0x93e4659d __NSThread__main__ + 1582
6 libsystem_c.dylib 0x99c65ed9 _pthread_start + 335
7 libsystem_c.dylib 0x99c696de thread_start + 34
Thread 28:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x90564b42 __select + 10
1 com.apple.CoreFoundation 0x9afd29e5 __CFSocketManager + 1557
2 libsystem_c.dylib 0x99c65ed9 _pthread_start + 335
3 libsystem_c.dylib 0x99c696de thread_start + 34
Thread 29:
0 libsystem_kernel.dylib 0x9056502e __workq_kernreturn + 10
1 libsystem_c.dylib 0x99c67ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x99c696fe start_wqthread + 30
Thread 30:
0 libsystem_kernel.dylib 0x9056502e __workq_kernreturn + 10
1 libsystem_c.dylib 0x99c67ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x99c696fe start_wqthread + 30
Thread 31:: CVDisplayLink
0 libsystem_kernel.dylib 0x9056483e __psynch_cvwait + 10
1 libsystem_c.dylib 0x99c69e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x99c69f7b pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreVideo 0x93d942e6 CVDisplayLink::waitUntil(unsigned long long) + 306
4 com.apple.CoreVideo 0x93d93438 CVDisplayLink::runIOThread() + 706
5 com.apple.CoreVideo 0x93d9315f _ZL13startIOThreadPv + 160
6 libsystem_c.dylib 0x99c65ed9 _pthread_start + 335
7 libsystem_c.dylib 0x99c696de thread_start + 34
Thread 32:
0 libsystem_kernel.dylib 0x9056502e __workq_kernreturn + 10
1 libsystem_c.dylib 0x99c67ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x99c696fe start_wqthread + 30
Thread 33:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x90564bb2 __semwait_signal + 10
1 libsystem_c.dylib 0x99c1a7b9 nanosleep$UNIX2003 + 187
2 libsystem_c.dylib 0x99c1a558 usleep$UNIX2003 + 60
3 com.apple.AppKit 0x96e0ff84 -[NSUIHeartBeat _heartBeatThread:] + 2399
4 com.apple.Foundation 0x93e465ed -[NSThread main] + 45
5 com.apple.Foundation 0x93e4659d __NSThread__main__ + 1582
6 libsystem_c.dylib 0x99c65ed9 _pthread_start + 335
7 libsystem_c.dylib 0x99c696de thread_start + 34
Thread 34:: jpegdecompress_MPLoop
0 libsystem_kernel.dylib 0x9056483e __psynch_cvwait + 10
1 libsystem_c.dylib 0x99c69e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x99c1182a pthread_cond_wait + 48
3 com.apple.QuickTimeComponents.component 0x983ea355 0x97cdc000 + 7398229
4 libsystem_c.dylib 0x99c65ed9 _pthread_start + 335
5 libsystem_c.dylib 0x99c696de thread_start + 34
Thread 35:
Thread 26 crashed with X86 Thread State (32-bit):
eax: 0x00000001 ebx: 0x00000037 ecx: 0x00000000 edx: 0x9af4d3cd
edi: 0x00000001 esi: 0x9af54e4e ebp: 0xb1eb9a38 esp: 0xb1eb9a20
ss: 0x00000023 efl: 0x00010202 eip: 0x9af54e5a cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x00000001
Logical CPU: 0
Binary Images:
0x1000 - 0xf11ff7 com.apple.iPhoto (9.1.1 - 9.1.1) <27275988-A584-F0C3-FDED-BE77BEF22FA7> /Applications/iPhoto.app/Contents/MacOS/iPhoto
0x108b000 - 0x10b2ff7 com.apple.iPhoto.Tellus (1.1 - 37) <BB115264-CFD9-8925-BBAD-01FEF30923A2> /Applications/iPhoto.app/Contents/Frameworks/Tellus.framework/Versions/A/Tellus
0x10d1000 - 0x10e8ff7 com.apple.iLifeFaceRecognition (1.0 - 21) <AD53D7A2-F0B2-FF76-5C6D-C23B234AB50E> /Applications/iPhoto.app/Contents/Frameworks/iLifeFaceRecognition.framework/Ver sions/A/iLifeFaceRecognition
0x10f7000 - 0x1122ff3 com.apple.DiscRecordingUI (6.0 - 6000.4.1) <06C371CB-E783-3051-9608-BFEC2218E915> /System/Library/Frameworks/DiscRecordingUI.framework/Versions/A/DiscRecordingUI
0x113a000 - 0x113cfff com.apple.ExceptionHandling (1.5 - 10) <6CA9446C-7EF9-35EE-BDF2-AA8D51E93E9E> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
0x1142000 - 0x114eff3 com.apple.UpgradeChecker (1.0 - 1.1) <A5948AB4-6777-9AB5-2451-ECCCB34F09D0> /Applications/iPhoto.app/Contents/Frameworks/UpgradeChecker.framework/Versions/ A/UpgradeChecker
0x1156000 - 0x1156ff7 com.apple.iLifeSlideshow (2.1.1 - 814) <765D0352-686B-87B9-719A-A46AAE65B126> /Applications/iPhoto.app/Contents/Frameworks/iLifeSlideshow.framework/Versions/ A/iLifeSlideshow
0x115a000 - 0x123afe7 org.python.python (2.6.6 - 2.6.6) <2683D847-5FC7-3F47-816E-D1CB71594F4F> /System/Library/Frameworks/Python.framework/Versions/2.6/Python
0x1285000 - 0x14e7fe7 com.apple.iLifePageLayout (1.0 - 97) <4E5A130C-8270-3523-055A-A608E0E023BA> /Applications/iPhoto.app/Contents/Frameworks/iLifePageLayout.framework/Versions /A/iLifePageLayout
0x15a8000 - 0x166cff7 com.apple.iLifeSQLAccess (1.1 - 10) <735398DE-9AAC-2CC0-E362-B38C1C8317F8> /Applications/iPhoto.app/Contents/Frameworks/iLifeSQLAccess.framework/Versions/ A/iLifeSQLAccess
0x16ad000 - 0x16dbfe7 com.apple.ProUtils (1.0 - 107) <CDE57121-223E-B708-9609-AB8A9E3B68AA> /Applications/iPhoto.app/Contents/Frameworks/ProUtils.framework/Versions/A/ProU tils
0x16f8000 - 0x174dff7 com.apple.iLifeKit (1.0 - 67) <5766B135-5F1B-4EF5-3989-64EF07F06BCC> /Applications/iPhoto.app/Contents/Frameworks/iLifeKit.framework/Versions/A/iLif eKit
0x1793000 - 0x19b8ff7 com.apple.prokit (7.1 - 1507) <12A56F84-663D-395D-A1AE-1F4D128764CA> /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/ProKit
0x1ac3000 - 0x1efcfff com.apple.RedRock (1.2.1 - 211) <68D86D00-CD5A-72C1-E41D-1D0E74C3CD33> /Applications/iPhoto.app/Contents/Frameworks/RedRock.framework/Versions/A/RedRo ck
0x212d000 - 0x22bfff3 com.apple.geode (1.1 - 123) <12B09410-DD33-1B4C-E839-A3971BD61F47> /Applications/iPhoto.app/Contents/Frameworks/Geode.framework/Versions/A/Geode
0x2359000 - 0x2360ff7 com.apple.MediaSync (1.0 - 103) <07439836-CD5C-6840-92E3-31A19922FBFF> /Applications/iPhoto.app/Contents/Frameworks/MediaSync.framework/Versions/A/Med iaSync
0x2368000 - 0x2415ff7 libcrypto.0.9.7.dylib (0.9.7 - compatibility 0.9.7) <7B6DB792-C9E5-3772-8734-8D0052757B8C> /usr/lib/libcrypto.0.9.7.dylib
0x245a000 - 0x245bfff +eOkaoCom.dylib (??? - ???) <2DE16B47-23E7-73DB-1297-C928E40DFC31> /Applications/iPhoto.app/Contents/Frameworks/iLifeFaceRecognition.framework/Ver sions/A/Resources/eOkaoCom.dylib
0x245f000 - 0x2484ff2 +eOkaoPt.dylib (??? - ???) <831D49D0-43A0-21A0-2662-2207E3BE0FF6> /Applications/iPhoto.app/Contents/Frameworks/iLifeFaceRecognition.framework/Ver sions/A/Resources/eOkaoPt.dylib
0x248b000 - 0x24bffe7 +eOkaoDt.dylib (??? - ???) <5693A28E-8C94-0F5F-150E-3B17CF753F64> /Applications/iPhoto.app/Contents/Frameworks/iLifeFaceRecognition.framework/Ver sions/A/Resources/eOkaoDt.dylib
0x24c5000 - 0x262cfff +eOkaoFr.dylib (??? - ???) <E355FB47-C5EF-50CF-621A-9B17A50E2850> /Applications/iPhoto.app/Contents/Frameworks/iLifeFaceRecognition.framework/Ver sions/A/Resources/eOkaoFr.dylib
0x2630000 - 0x265aff7 com.apple.iLifeSlideshowCore (2.0 - 225) <D20B9251-3C3F-5DB0-1B68-F4AE719DC5A5> /Applications/iPhoto.app/Contents/Frameworks/iLifeSlideshow.framework/Versions/ A/Frameworks/iLifeSlideshowCore.framework/Versions/A/iLifeSlideshowCore
0x2675000 - 0x2781fe3 com.apple.iLifeSlideshowProducer (2.1.1 - 596) <E34A0D64-E689-9DA4-EE72-02B3AA8FDE36> /Applications/iPhoto.app/Contents/Frameworks/iLifeSlideshow.framework/Versions/ A/Frameworks/iLifeSlideshowProducer.framework/Versions/A/iLifeSlideshowProducer
0x27ec000 - 0x2955ff3 com.apple.iLifeSlideshowRenderer (2.1.1 - 650) <D1600616-3F0C-3F63-6F9A-E03E2B4B6FE5> /Applications/iPhoto.app/Contents/Frameworks/iLifeSlideshow.framework/Versions/ A/Frameworks/iLifeSlideshowRenderer.framework/Versions/A/iLifeSlideshowRenderer
0x29d3000 - 0x29deff7 com.apple.iLifeSlideshowExporter (2.0 - 233) <35518165-BD4D-CEA4-6BFD-6787B453846D> /Applications/iPhoto.app/Contents/Frameworks/iLifeSlideshow.framework/Versions/ A/Frameworks/iLifeSlideshowExporter.framework/Versions/A/iLifeSlideshowExporter
0x29e8000 - 0x2a14ff3 com.apple.audio.CoreAudioKit (1.6.2 - 1.6.2) <C2F6DA06-35A9-310A-9444-D07D6F47E0B4> /System/Library/Frameworks/CoreAudioKit.framework/Versions/A/CoreAudioKit
0x2a27000 - 0x2a86ffb com.apple.NyxAudioAnalysis (12.3 - 12.3) <F2DF9EA0-8965-3B6F-8188-8F5CA3CA8092> /Library/Frameworks/NyxAudioAnalysis.framework/Versions/A/NyxAudioAnalysis
0x2a9c000 - 0x2ac6fe7 com.apple.ExpressCheckout (1.0 - 1.0) <9F5AC214-AF0C-8ECF-93FD-5BE5FBF984E2> /Applications/iPhoto.app/Contents/Frameworks/iLifePageLayout.framework/Versions /A/Frameworks/ExpressCheckout.framework/Versions/A/ExpressCheckout
0x2aea000 - 0x2b25ffb com.apple.iLifeImageAnalysis (1.0 - 2) <EE7ED2EA-0A3F-7F65-E4CC-E78DABF7605E> /Applications/iPhoto.app/Contents/Frameworks/iLifePageLayout.framework/Versions /A/Frameworks/iLifeImageAnalysis.framework/Versions/A/iLifeImageAnalysis
0x2ba4000 - 0x2baaff7 com.apple.iPhoto.RSSPublisher (1.1 - 1.0) <6037D7B1-A2C8-88D4-C2FF-84900F761DE6> /Applications/iPhoto.app/Contents/PlugIns/RSSPublisher.publisher/Contents/MacOS /RSSPublisher
0x2bb3000 - 0x2bb8ff7 com.apple.iphoto.accountconfig.Email (1.0 - 1) <3751A822-CCF3-87F0-C6F0-21095C6DCB7C> /Applications/iPhoto.app/Contents/PlugIns/Email.accountconfigplugin/Contents/Ma cOS/Email
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Why does Verizon charge me $30 to buy a new phone and renew my two year plan?
Why does Verizon charge me $30 to buy a new phone and renew my two year plan? That seems counter-intelligent in a day where other carriers are begging for my business. I've been a customer for 10 years but am considering switching on principle.
LRVassar wrote:
Ann154
Just because "other people do it," doesn't make it right.
rcschnoor
I'm sending my bill in exchange for a provided service. The activation fee is garbage, and IMO, if smaller carriers can live without it (because they are), Verizon doesn't need to charge it. Frankly, I'm tired of people settling because "The fee isn't going away." If you agree with it, so be it, but you're the minority.
You are correct, just because other people do it, doesn't make it right. It also "doesn't make it wrong".
Verizon has chosen a price they charge for providing a service. Part of that price is an "upgrade" fee if you choose to purchase a phone at a ~$400 discount. ALL this is doing is lowering the amount of discount on the phone. It is, however, the price Verizon has set to provide their service. You are paying it in exchange for that provided service. You may not agree with it, that is your choice and are free to go elsewhere. If you are in the position to pay this "upgrade" fee, you are NOT under contract and are free to change without penalty. Your choice. If you pay it, you have made your choice.
Yes, other "smaller carriers" can live without it because they are forced to, not because they "want" to or because it is "right". They have to have some sort of incentive to attract customers. The bigger carriers do this by providing a larger footprint for their service. Smaller carriers cannot do so and have to resort to other methods. Lower price is one of those. There are trade-offs in life. Choose your trade-offs. I prefer to pay a slightly higher price for more reliable service. I have been with several providers in the past, Verizon provides me the most reliable service of those I have tried. -
Why does iTunes no longer open automatically when iPad is connected?
Why does iTunes no longer open automatically when iPad is connected? and iPhone as well? Setting to "auto open" is selected, but iTunes will not open automatically. Problem seems to have begun with upgrade to Lion.
Good luck getting an answer...I posted the same question a day ago. I can only assume it's a glitch in iTunes 10.5.
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Why does iTunes no longer sync all of my songs? It only syncs 125/600, despite plenty of room on my iPod Touch.
Yes I've done a reset but it made no difference.
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Why does illustrator crash every time I try to open an .svg?
Why does illustrator crash every time I try to open an .svg?
Dunno. Do you have an example SVG that crashes Illy on your computer?
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Why does photoshop freeze every time I switch a photo to black and white?
Why does photoshop freeze every time I switch a photo to black and white?
Nobody can tell you anything without proper system and version info or other technical details, including what you actually mean by "switch to black and white".
Mylenium -
App list does not appear. Why does it take longer?
App list does not appear. Why does it take longer?
Hi smilekick,
Are you using Windows or Mac? Are you on a managed network. If no Try signing out and signing in of CC desktop. If still the same issue remove CC desktop, run the cleaner tool: http://www.adobe.com/support/contact/cscleanertool.html and try installing again.
Create a new user account and check whether the same issue persists.
Regards,
Romit Sinha -
Why does iPhoto open every time I plug in mobile device to charge?
Why does iPhoto open every time I plug in mobile device to charge?
Because it has a camera?
iPhoto Menu ->
Preferences ->
General ->
Connecting Camera opens -> Select 'No Application' from the dropdown
Regards
TD -
Why does fcpx crash every time i try to edit titles/text??
why does fcpx crash every time i try to edit titles/text?? I'm trying to wrap up a project for work and now fcpx thinks it needs to crash every time i click on a "title" to edit it. It's making the completion of this project nearly impossible.
nope, i'm just using the select tool "a" to move my titles .. if the inspector is open, the second i click on any title in any project the whole program crashes. but with the inspector closed i can move my titles at will without a crash. i'm not sure what's allowing me to manipulate titles since you've said Lion updates haven't fixed this function. and i'm not sure what's making fcpx crash to the ground every time i click a title with the inpector open. all i know is that this little loophole i've found is working for me and has allowed me to complete my project this morning which is awesome.
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Why does it say face time failed on my iPad every time I try to make a call???
Why does it say "face time failed" every time I try to make a call?
I have had that happen to me a number of times. Try this. Quit the mail app and then relaunch it. From your home screen, double tap the home button. Hold down on the mail app icon in the recents tray until it wiggles. Tap the minus sign to close it. Tap the home button. Launch mail again.
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Why does Notes close every time I open it? I can't access my notes...
Why does Notes close every time I open it? I can't access my notes;
there don't appear to be any. Help!
When I check in Settings, Notes has disappeared from the list of Apps
On my iPhone, yet I didn't delete it. I had dozens of notes, lots
of necessary information stored therein.
Thanks for any help....I was having this issue also. I found this thread and disabling Exchange Notes did the trick. Obviously, this is the solution only if you were using Exchange to begin with.
If you want to continue to use Exchange notes or perhaps try this to see if it works in general, I found a fix on this site. All works well now.
1. Delete your exchange account from the Mail, Contacts & Calendars pane in System Preferences.
2. Go to Finder, click "Go" in the menu bar, click "Go to Folder" and type in "~/Library" (without the quotes) in the box. This will take you to your user Library folder.
3. Use the search box in the finder and type in "com.apple.notes" and click "Library" in the search bar that appears. This should now find several folders and files related to the Notes app. Rename or delete everything except the help files (with the lifesaver icons on them).
4. Restart your Mac. Put your exchange account back into System Preferences, you can go ahead and activate the Notes sync service.
5. Open Notes and it should be working now! -
Why does Verizon not provide 3G coverage in Western Maryland (Garrett County) and why does it not have an agreement with US Cellular for such coverage?
Thanks for the zip code pfekete. I looked into the coverage in your area and I do see you are in an extended 1X data coverage which explains why you're not connecting to 3G. What phone do you have? We may be able to advise you on how to adjust the settings so it picks up the strongest signal. I apologize for the inconvenience.
AdaS_VZW
Follow us on Twitter at @VZWSupport
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