Why does "wecome to firefox"always open when starting firefox?

Since updating from firefox3.xxx, every time I open the browser, Welcome to Firefox and my home page opens.How do I get "welcome" to stop opening? AND all the colors are missing from the menu bar text, only white on the arrows, reload, "house" icon etc.

My problem was solved with Matt_G 's idea. My preference's were not disappearing, just pushed aside...............Bill

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Add on page always opens when starting Firefox

Why does the add on page open up every time I launch Firefox? It does it only on my desktop computer, not my laptop and they both have the same version and options.

See:
* http://kb.mozillazine.org/Preferences_not_saved

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Have been trying to remove (for the second time) the "Antivirus Security Pro" virus from this laptop (which insidiously has invaded Firefox to the extent of display several pop-ups [incl. Recommended sites list; security rating of the active webpage tab displayed; video advertisements; scroll down and enlarge the screen shot in following post: https://support.mozilla.org/en-US/questions/959400]. As part of this process was instructed to shut down & power-up the laptop in Windows safe mode. Upon completing this step I opened Firefox and the following message appears at the bottom of the browser (no matter what tab is displayed): "It looks like you haven't started Firefox in a while. Do you want to clean it up for a fresh, like-new experience? And by the way, welcome back!" There is also a button "Reset Firefox..." displayed to the right of this message and an "X" which is assumed to close out this message. Why does this message appear? Had been on Firefox (while in normal mode) just prior to encountering the re-emergence of the virus attack, so am questioning the reason for this message displaying and am suspicious of it being a part of the viral threat. Am hesitant to either reset and/or uninstall/reinstall Firefox prior to running another scan with Malwarebytes, Adaware and Spybot S&D . In fact Firefox was just upgraded to v.25 two days ago (when the laptop was believed to be free from this virus as well as from the ViewMgr.exe and the AVG/vprot.exe viruses. These initial virus removals were performed in the Windows normal mode, so while awaiting a response to this question, will do the scans and perform any additional manual file/registry search and destroy in the Windows safe mode. Will also try a test run of Firefox in it's own safe mode when the removal processes are completed. Would appreciate a rapid response on whether or not to do a Firefox reset and/or removal if this second attempt at removing this virus is unsuccessful.

The reset will not erase the virus but the reset can be done up to you.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

Flashing marker does not appear in search box when starting Firefox

When I start Firefox the flashing marker does not appear in the search box. If I reload this sometimes sorts the problem

Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Tabs not re-open when starting firefox

I have read that I have to reset firefox and use safe mode. Tried everything but the problem remains the same.
I still cannot have my tabs from my last visit when I reopen Firefox with my Mac.

A possible cause on Mac is to close all open windows before closing the Firefox application with the menu bar.
Make sure that you close the Firefox application via "Firefox > Quit" while you still have the window with the tabs open if you want to reopen the tabs automatically the next time. 
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* Use "Firefox > Quit Firefox" to close the Firefox application and the currently open tabs and windows if you want to reopen the current session the next time.
* Make sure that you use "Firefox > Quit Firefox" to close the window with the App Tabs and the Firefox application.
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Unwanted 2nd tab opens when start Firefox or go home on Firefox.

recently a second tab opens when I start Firefox or when I click on the Home tab. I uninstalled/reinstalled Firefox. The second tab is a photo of Anne Paquin. I have never clicked on a file of her photo. how do i get rid of the photo. it is annoying.

To set the '''Home page''' to your choice:
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* https://support.mozilla.com/en-US/kb/How to set the home page

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In case one of your extensions is involved, could you try starting Firefox in its Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: [[Troubleshoot Firefox issues using Safe Mode]].
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Help > Restart with Add-ons Disabled ''(Flash and other plugins still run)''
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Any extra windows?

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Since I got infected with searchqu and (hopefully) removed this, when I try and click on the + to open a new tab, nothing happens. I have also tried clicking on file, scrolling to "New Tab" but again nothing happens. However, if I go to file then "New Window" then it will open a new window - but what a nightmare!!! Please can someone help?
Regards
Chelley
x
Solved it
Than you very much for your help
x

Uninstall the '''''Ask Toolbar'''''. It can cause that problem.
*http://support.mozilla.org/en-US/kb/Uninstalling+add-ons
*http://support.mozilla.org/en-US/kb/Cannot%20uninstall%20an%20add-on
*http://kb.mozillazine.org/Uninstalling_toolbars
*Also see --> https://support.mozilla.org/en-US/questions/908952
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*See --> [http://support.mozilla.org/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
*See --> [http://support.mozilla.org/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
*See --> [http://support.mozilla.org/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''
Consider upgrading Firefox; you are using version 3.6.23, the current version is 3.6.25
*See --> https://support.mozilla.com/en-US/kb/Updating+Firefox?bl=n&s=update%20automatically
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
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*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.org/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*'''''Adobe PDF Plug-In For Firefox and Netscape''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*'''''Shockwave Flash''''' (Adobe Flash or Flash): [https://support.mozilla.org/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*'''''Next Generation Java Plug-in for Mozilla browsers''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

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== Issue
==
I have a problem with my bookmarks, cookies, history or settings
== Description
==
when I click on my saved links it won't open, and sometimes when i try to shut down my web sight by clinking on the x it won't close.
== Troubleshooting information
==
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==
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Why does "wecome to firefox"always open when starting firefox?

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