Why doesn't Adobe Reader open?

When I try to open Adobe Reader it says "An Internal Error Occurred" Then it "quits" and says "Adobe Reader Quit Unexpectedly". If you select "Reopen" it repeats the "Quit" sequence all over again.
I removed all (5, 8, & 9) Adobe Readers from my computer and downloaded a new copy of Adobe Reader v9 and still get the same message.
I have documents to open and need advice on what I should do. I have a MacBook Pro
Thank you

I'm pretty sure the solution you're looking for is here: http://kb2.adobe.com/cps/404/kb404082.html
If that isn't correct, then you need to dump all of the Adobe Reader and Acrobat folders from
HD\Library\Application Support\Adobe
HD\Library\Preferences
Home\Library\Preferences
Also dump:
com.adobe.acrobat.pdfviewer.plist,
com.adobe.PDFAdminSettings.plist,
com.adobe.Reader_x86_9.0.plist,
com.adobe.Reader.plist, and
com.adobe.acrobat.90.sh.plist
wherever you find them in the HD\Library\Preferences or User\Library\Preferences folders.
Once you've done that, empty the trash, and install Reader 9.3.1.

Similar Messages

Why isn't adobe reader opening? Please answer question as fast as possible.

Why isn't adobe reader opening? Please answer question as fast as possible.

Well the app must have worked at one point if you have important data in it. Maybe you should seek help on the Adode Reader for iOS web site.
http://forums.adobe.com/community/adobe_reader_forums/ios
Have you rebooted the iPad and then tried the app again? Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

Why won't adobe reader open my jpeg files?

why won't adobe reader 11 open my jpeg files?

Hi Nassman,
Adobe Reader is a read only software for PDF files. JPEG is not a supported format which would open in Adobe Reader. You would need to open Jpeg in application which supports this file format.(e.g. Photoshop, Picture Viewer, MS Paint)
Hope this helps. Let me know if you have any other question.
Regards,
~Pranav

Why won't adobe reader open now?

I have just updated my adobe reader software on my ipad as prompted by adobe. And now it will not open. Why?

There is currently a problem with the 11.2.2 version of Reader running on iOS6. The engineers already know about it and will have a fix soon.

Why doesn't Adobe Reader XI load when viewing online PDFs?

This is probably a stupid question, but I noticed something odd last night. I have Adobe Reader 9 on my netbook and Adobe Reader XI on my main computer. I had been browsing some online PDF files on my netbook, and in Adobe Reader 9 I get the Reader "interface", i.e., there is the border surrounding the PDF, with the page number box at the top and I can search the document for various things. On my main computer with Adobe Reader XI, the PDF files are simply downloading and I don't have the Reader "interface" anymore, so there's no way to search for items or go to specific pages. Is there someplace to edit my settings in XI so that I get the interface? Thanks so much for your help.

Open Chrome
In the address bar, type chrome://plugins and press Enter
Scroll down to the entry called Chrome PDF Viewer and click Disable.
Scroll to the Adobe Reader or Acrobat entry and click Enable.

Why doesn't Adobe Reader let me save the editable form on my computer?

Hello,
I am using Adobe reader 10.1.2 I downloaded it free from the internet.
When I download an editable PDF real estate contract from the internet and try to fill it out and save it on my desktop it doesn't let me save it. It says I can only fill it out and print it for my records.. I think it's some kind of security issue maybe?
Does anyone know what the problem is?
Thank you!

The PDF form that you are trying to fill in, does not have Reader Extended rights enabled, and hence, can't be saved onto your disk with all the data. This can be done via Adobe Acrobat but not Reader.
You can refer to http://help.adobe.com/en_US/Acrobat/9.0/3D/WS58a04a822e3e50102bd615109794195ff-7e0d.w.html for more information.

Why doesn't adobe reader print

Adobe Reader has stopped printing for me. I don't recall when the problem started, but until recently I could print easily. Now, every time I try to print any PDF file (old or new, including files I've printed before), I get his message: "The document could not be printed," followed by "There were no pages selected to print." That latter statement is always untrue. I should add that I have no trouble printing from other programs.
Today, I uninstalled Adobe Reader 11.0.08 and downloaded the program afresh. No difference when I tried to printed.
What can I do to restore the print function?

It took me a while to find how to disable the protected mode in Security
(Enhanced), but after doing that, I managed to get Adobe Reader to
print! Thanks very much--both for your good advice and for your prompt
response.

Why doesn't Adobe Reader X start?

I'm running Windows XP. When I try to start Reader X, I receive:
"Microsoft Visual C++ Runtine Library
Program: c:\aol.exe
This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information."
Any ideas?
Steve

1. After uninstalling did you reinstall runtime packages?
2. Assuming that you did complete virus/malware scan after the error; could you please check and confirm in your running process (Open Windows Task Manager-> Processes Tab->Enable the check box for Show process from all users) that anything like aol.exe is not running there.
3. Also check there is no entry of aol in Add or Remove Programs and check if any file aol.exe exists in home directory.
4. I found something related to this error in the following link, http://support.microsoft.com/kb/884538 see if this fix anyhow fixes it

Why will my Adobe Reader 9 not open the downloaded CA6 Beta file?

Why will my Adobe Reader 9 not open the downloaded CS6 Beta file?

Hi,
If your asking about the photoshopcs6_p1_installnotes.pdf, then it should open with Adobe Reader 9. It does for me with Adobe Reader 9 (9.5.0) on OSX 10.5.8.
The PDF is saved to version 1.4.
regards,
steve

Why doesn't Adobe market an ereader device that supports PDF?

Why do I have to have my books converted to epub format, when customers would just as soon read pdfs, which would be much easier for me to create? I'm told it's because Kindle and the rest of the players aren't supporting pdf. So why doesn't Adobe support it and market it as an ereader platform? They could make money with ereader devices and marketing channels that do support pdf. Adobe's response was to bring out their ereader software, but there are too many of those platforms already. PDF on the other hand has the biggest customer base in the world. Is Adobe missing out here, being focused too exclusively on software and not aware of the kind of opening Amazon jumped on? Kindle has come from nowhere to dominate the market. Adobe could have a good share by marketing a pdf reader. Granted PDF doesn't wrap lines, but if you make the pages small, to fit in an ereader window, there are a lot of advantages to having page numbers too.

I'm also waiting for this feature.

Why won't Adobe reader no longer let me view previously download (from Safari) pdf's? I am running OSX 10.8.5 and have uninstalled and reinstalled latest version of Reader?

Why won't Adobe reader no longer let me view previously download (from Safari) pdf's? I am running OSX 10.8.5 and have uninstalled and reinstalled latest version of Reader. I get this error message "Adobe Reader could not open 'OD Test Bed Proposals_0.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)." I have tried changing the 'open with' options too. Thanks

Try this:
Go to: Mac HD/Library/Internet Plug-ins
Trash the AdobePDFViewer.plugin and AdobePDFViewerNPAPI.plugin files
Empty the trash
Relaunch Safari. You can now download undamaged PDFs.

Why does my Adobe Reader DC stop working when I click scroll down options?

I used to use PDF Suite 2014 Standard to view pdf files.
However, tonight a message appeared when I attempted to open files saying ..."if the document does not load then the pdf viewer may not be able to display this type of document"
I went to the website provided to download Adobe Acrobat Reader DC.
Although I was able to load pdf documents and fill in forms, the program repeatedly would crash whenever I attempted to click on scroll down options on forms.
Any help is appreciated
....and talk/write slowly for I am not super computer literate.
Regards,
Luisa

Dear Aedesh, Thank you for your assistance. I did all that you instructed below, regarding uninstalling, and using the Adobe Reader and Acrobat Cleaner Tool. I restarted my computer, then installed Adobe Acrobat Reader DC (for Windows 7, English and version: Reader DC 2015). I continue to have the problems: (1) When I attempt to use a scroll down option within a pdf form, the program stops working. (2) If I send the pdf to my iPhone, and I open the pdf, I receive the message "Please wait...if the message is not eventually replaced by the proper contents of the document, your pdf viewer may not be able to display this type of document..." However, when I send pdf's created earlier than 4-28-15, I am able to open in my iPhone.I am able to open on my laptop the pdf's created after 4-28-15, but have the scroll option issue (thank you in advance for your patience)Luisa
Luisa Montaini-Klovdahl, Ph.D.Licensed Psychologist &
Captain, US Army Reserves Medical Service Corps4153 Park Blvd
Palo Alto, CA 94306
Telephone: 650.384.6559
Facsimile: 650.384.6547 This e-mail may contain confidential patient information. If you have received this transmission in error, please delete and contact the sender.
From: aadeshs76610910 <[email protected]>
To: Luisa Montaini-Klovdahl <[email protected]>
Sent: Thursday, April 30, 2015 9:55 AM
Subject: Why does my Adobe Reader DC stop working when I click scroll down options?
Why does my Adobe Reader DC stop working when I click scroll down options?
created by aadeshs76610910 in Acrobat Reader - View the full discussionHi Luisa, Please follow the steps below :- 1) Uninstall Adobe Acrobat Reader DC. 2) Run the cleaning tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs3) Restart the computer.4) Install Adobe Acrobat Reader DC using this link Adobe Acrobat Reader DC Install for all versions Let me know if the issue persist. Regards,Aadesh If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7499212#7499212 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7499212#7499212 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
Start a new discussion in Acrobat Reader by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

HT5037 Why doesn't my iphoto open now after the upgrade?... big bummer!

Why doesn't my iphoto open now after the upgrade?... big bummer

Because something is wrong? Really, with the amount of information you supply what else are you hoping for?

Why doesn't adobe just join the AAF/Turakiri/Incommon and accept Institution credentials?

Why doesn't adobe just join the AAF/Turakiri/Incommon and accept Institution credentials?
I'm just going through the academic purchase process. Talk about inefficient.
Australia and New Zealand have established Access Federations which allow students and staff to use their own institutional credentials to log into web applications.
Almost all universities and a lot of polytechs have joined these Access Federations.
Adobe would be better off enabling federated login to prove that staff and students are who they say they are rather than use the current antique approach to validating memberships of insitutions.
Go see www.aaf.edu.au or tuakiri.ac.nz
regards
Tim Chaffe

Thanks for the suggestion Timu. I will pass it on.

Why doesn't Adobe send me a reply email?

Why doesn't Adobe send me a reply email when I'm trying to sign up?

What are you trying to accomplish? What is the type of e-mail you are expecting to receive?

Why doesn't Adobe Reader open?

Similar Messages

Maybe you are looking for