Why doesn't airport utility on pc recognize the extreme?

Got my parents to buy anAiport Extreme and new iPad.  Coudln't get their ancient PC to recognize the airport extreme, even with the airport utility for windows.
Set it up using my iPhone incredibly.  Can they edit/change settings now with their iPad?  Thx.

Can they edit/change settings now with their iPad?
Yes, if AirPort Utility is installed on the iPad.
It is likely that the Windows Firewall or the anti-virus application(s) on the PC were blocking the connection attempt from AirPort Utility.
That is the first thing to check if you need to connect from the PC.

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