Why doesn't Image Capture work with document feeders?

I've tried to scan a bunch of different types of documents using Image Capture and my Samsung CLX-3175FW's document feeder (multifunction color laser printer) but every time what gets scanned is a thin vertical slice of each page - completely useless. I don't see any way to force Image Capture to scan at 8.5" x 11" rather than doing whatever it's doing resulting in a thin vertical slice.
Any ideas on how to fix this?
Thanks!

Quick update... I've done some troubleshooting and confirmed that when Image Capture scanning via USB and using the document feeder, everything looks great. When the ONLY option I change is printing via wireless, I get the thin vertical slice of each page. I sent some screenshots to Samsung to see if they have any ideas.

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